Stations & Destinations

Station Facilities: Carlisle (CAR)

Court Square
Carlisle
Cumbria

CA1 1QZ

Last changed: 09:41 on 13 Nov 2009

Current Station Information
Staffing
Information Systems
Ticket Buying and Collection
General Services
Station Facilities
Accessibility
Transport Links
Stations Made Easy NEW!
Local Area Map
Local Bus Map

Current Station Information ^ Top

Service	Details
Opening Hours	Sunday 08:00-01:00 Monday-Friday 04:30-01:00 Saturday 04:30-01:00
TrainTracker Phone Number	0871 200 49 30
TrainTrackerText	Text dep CAR to 84950
Live Departures	Live departures for this station
Live Arrivals	Live arrivals for this station
Live Departures and Arrivals	Live departures and arrivals

Staffing ^ Top

Service	Details
Staffing Level	Full Time
Staffing Hours	Monday-Sunday 24 hours Monday-Friday 24 hours Saturday 24 hours Sunday 24 hours
CCTV	Yes

Information Systems ^ Top

Service	Details
Staffed Information Point	Yes

Ticket Buying and Collection ^ Top

Service

Details

Ticket Office

Sunday 08:45-20:00 Monday-Friday 05:00-20:00 Saturday 05:00-20:00

Self Service Ticket Machines

Yes

Collection of Pre-purchased Tickets

Yes

Collection of Pre-purchased Tickets - Details

From Ticket Office Counter	No
From Ticket Machine	Yes
Machine Location	In Ticket Hall

Telesales

Yes

Telesales - Note

Virgin Trains Telesales 08457 222333

Oyster PrePay

Penalty Fares

Penalty Fares do not apply when travelling from Carlisle station.

General Services Information ^ Top

Service	Details
Customer Service	Yes
Left Luggage	No
Lost Property	Yes
British Transport Police - Phone Number	0800 40 50 40

Station Facilities ^ Top

Service	Details
First Class Lounge	No
Seating Area	Yes
Waiting Rooms	Available
Waiting Rooms - Note	2 waiting rooms
Women-Only Waiting Room	No
Trolleys	Yes
Refreshment Facilities	Yes
Toilets	Yes
Baby Changing	Yes
Showers	No
Pay Phone	Yes - Cards and Coins
Public WiFi	No
Public WiFi - Note	Find WiFi Hotspots around Carlisle station
Web Kiosk	No
Post Box	Yes
Tourist Information Office	No
ATM Machine	Yes
Bureau de Change	No
Shops	Yes
Shops - Note	News agent

Accessibility ^ Top

Service	Details
Helpline	No
Customer Help Points	No
Staff Help	Monday-Friday 24 hours Saturday 24 hours Sunday 24 hours
Accessible Ticket Machines	Yes
Accessible Ticket Office Counter	Yes
Induction Loop	Yes
Ramp for Train Access	Yes
Ramp for Train Access - Note	If you need assistance we recommend that you book at least 24 hours in advance of travel.
Accessible Taxis	Yes
Accessible Public Telephones	Yes
National Key Toilets	Yes
Step Free Access Coverage	Partial station
Step Free Access Coverage - Note	ramped footbridge, staff available to assist
Impaired Mobility Set Down	Yes
Disabled Parking	Yes
Number of Disabled Parking Spaces
Accessible Car Park Equipment	Yes
Wheelchairs	Yes

Transport Links ^ Top

Service

Details

Minimum Connection Time (mins)

Cycle Storage Availability

Yes

Cycle Storage

Cycle Storage Sheltered

Yes

Cycle Storage CCTV

Yes

Cycle Storage Location

At the top of the long stay car park

Car Park: Station Car Park

Operator	Virgin Trains
Open	Monday-Sunday 24 hours Monday-Friday 24 hours Saturday 24 hours Sunday 24 hours
Spaces	194
Charges	£8.00, 03:00am-09:59am peak, £4.00,10:00am-02:59am off peak
Notes	Weekends will be £4.00 per day. Text car parking is no longer available.

Location for Rail Replacement Services

Rail replacement coach services can be found at the front of the station

Taxi Rank

Yes

Bus Services

Yes

Bus Services - Note

‘Stagecoach' operates a network of regular local bus routes around Carlisle and also to nearby towns and villages. For route maps and timetables: www.stagecoachbus.com/northwest

Buy a Carlisle PLUSBUS ticket with your train ticket, for discount price unlimited bus travel around the town. For details: www.plusbus.info

Metro Services

Car Hire

Yes

Car Hire - Note

Hertz

Cycle Hire

Local Transport Link

Plan your journey to and from the station with Traveline