Canterbury West (CBW)

Managed by Southeastern 

 
Station Road West
CANTERBURY
Kent
CT2 8AN
 

Station facilities

  • Station seating facilities

    Station seating facilities platforms 1 and 2
  • Trolleys

  • Refreshments

    Note Buffet
  • ATM machine

    ATM machine Located on concourse
  • Toilets

    Toilets
  • Pay phone

    Pay phone Cards and Coins
  • Internet

  • Post box

  • Tourist information office

  • Shops

 
 

Canterbury West

Stations made easy

Route planning around the station including maps and platforms

Show [CBW] route

 

Getting to and from the station

 
Car Park
Station Car Park
Operator
Meteor Parking Ltd
Phone number
0845 603 6197
Email address
queries@southeasternparking.co.uk
Opening hours
Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
Number of spaces
112  with 4 accessible spaces available
Parking is free for disabled customers displaying a valid International Blue Badge 
Accessible car park equipment
Wheelchair users can use car park equipment at this station unaided 
Free of charge
No
Daily rate
£6.20
Off peak rate
£5.70
Weekly rate
£27.50
Monthly rate
£98.00
3 Monthly rate
£293.00
6 Monthly rate
£585.50
Annual rate
£ 1,060.00
CCTV Coverage
Yes
Cycle Parking
Cycle storage type
Stands
Sheltered cycle storage
Yes
Cycle storage location
downside platform - London end
Cycle storage spaces
126

Secure cycle storage is available on Platform 1. Please ask staff for details. You may leave your cycle in the rack provided on Platform 1, however you do so at your own risk.

CCTV Coverage
Yes
Onward travel information

Information to plan your onward journey is available in a printable format here

Taxi

There is a taxi rank at the front of the station.

Accessible taxis

Accessible taxis are available

Impaired mobility set down / pick up points available
Yes
Cycle hire
Brompton Dock
0208 232 3931
www.bromptondock.co.uk 

Ticket buying and collection

 
Ticket Office
Yes
Opening hours
Monday - Friday 06:15 - 19:30
Saturday 06:15 - 19:30
Sunday 08:30 - 17:00

Being staffed may mean there is only staff in the ticket office, who may not alw

Location

On way in to access trains

Height adjusted ticket office counter
Height adjusted ticket counter is available at this station
Height adjusted ticket office counter note
Counters can be raised or lowered to suit all customers
Induction loop
This office has an induction loop
Ticket machines
Yes
Accessible ticket machines
There are accessible ticket machines at this station
Accessible ticket machines note

two within concourse.

Collection of pre-purchased tickets
Yes, from ticket machine
Smartcards
Smartcards issued
No
Smartcards top-up
Not possible at this station
Smartcards validators
No

Staffing and general services

 
Information available from staff
 
Information services - opening times
Monday - Friday 05:30 - 23:00
Saturday 05:30 - 23:00
Sunday 08:30 - 17:00

Staff may not always be available during staffing times to provide assistance and booking assistance, if required,in advance is advised although not compulsory

 
Passenger Information Systems
Departure screens, Announcements, Arrival screens
Customer help points
Yes
Lost Property
Yes
Ticket gates
Yes
CCTV
Yes

Facilities

 
ATM Machine
Yes
Located on concourse
Pay phones
Yes
Pay phones type
Cards and Coins
Accessible public telephones

Public telephones are not accessible

Refreshment facilities
Yes
Buffet
Toilets
Yes
Baby changing facilities
Yes
Baby changing facilities location
 
National key toilets
Yes
Waiting Rooms
Yes
Waiting rooms location
platforms 1 and 2
Waiting rooms opening hours

Accessibility and mobility access

 
Staff help available
Yes
Ramp for train access
Yes
Step free access coverage
Yes
Step free access note

Both platforms accessed through ticket office

Wheelchairs available
Yes
Wheelchairs available open hours
Monday - Friday 05:30 - 23:00
Saturday 05:30 - 23:00
Sunday 08:30 - 17:00
Nearest station with more facilities CRS Code

Station Map

 
Station plan

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Stations made easy
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