Cardiff Bay (CDB)
Managed by Arriva Trains Wales
Station facilities
-
Station seating facilities
First Class lounge No Seating area Yes Waiting Rooms None Women-only waiting room No -
Trolleys
-
Refreshments
-
ATM machine
ATM machine No Bureau de change No -
Toilets
-
Pay phone
Pay phone No -
Internet
Public Wi-Fi No Note Web kiosk No -
Post box
-
Tourist information office
Tourist information office No -
Shops
Shops No
Cardiff Bay
Ticket buying and collection
- Ticket office opening
No
- Self-service machines
No- Penalty fares
-
Penalty Fares do not apply when travelling from Cardiff Bay station.
Accessibility and mobility access
- Customer help points
-
No
- Staff help
No- Accessible ticket machines
No
- Accessible ticket office counter
No
- Induction loop
No
- Ramp for train access
Yes
- If you need assistance we recommend that you book at least 24 hours in advance of travel
- All trains carry a ramp for wheelchair access
- Accessible taxis
No
- Accessible public telephones
Yes
outside station turn right on to Bute Street
- Accessible toilets
No
- Step free access coverage
Whole station
Trains to and from Cardiff Bay use Platform 3 at Cardiff Queen Street. For customers who cannot use stairs, access to/from Platform 3 at Cardiff Queen Street is by a slow-paced stair lift . Customers may wish to use the "baycar" bus instead from the stop on Lloyd George Avenue.
- Impaired mobility set down
No
- Disabled parking
No
- Accessible car park equipment
No
- Wheelchairs
No
- Ticket gates
No
General services information
- Customer service
-
Yes
Monday-Saturday 08:00-20:00
Sunday 11:00-20:00 - Left luggage
-
No
- Lost property
-
Yes
Contact nearest staffed station or Customer Relations
- British Transport Police
-
0800 40 50 40
Staffing
- Staffing level
unstaffed
Monday-Sunday Closed- CCTV
-
Within station
Station map
- Station plan
- View larger version
- Stations made easy
- Show [CDB] route