Cardiff Central (CDF)
Managed by Arriva Trains Wales
Station facilities
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Station seating facilities
Note There is a customer helpdesk in the concourse which is usually staffed daily between 10.00 and 18.00
First Class lounge Monday-Friday 06:00-18:30 Saturday Closed Sunday Closed Located
Platform 1
Tickets Accepted
All First Class
Facilities
A comfortable modern lounge, screens with updated train information
Refreshments
Complimentary refreshments and a dedicated customer host ready to serve you.
Wi-Fi
Available
Showers
None
Seating area Yes Seating available on all platforms
Waiting Rooms Available Note Women-only waiting room No -
Trolleys
Note Coin-operated trolley
-
Refreshments
Note Cold drinks vending machine
Hot drinks vending machine
Food vending machine
Food outlet (Seating available)
Food outlet (Seating unavailable)
-
ATM machine
Opening hours Monday-Friday 24 hours Saturday 24 hours Sunday 24 hours Notes Located outside main entrance
Bureau de change No -
Toilets
-
Pay phone
Pay phone Cards and coins -
Internet
Public Wi-Fi No Note Web kiosk No -
Post box
-
Tourist information office
Tourist information office No -
Shops
Shops Yes Note News agent
Convenience store
Cardiff Central
- Connection time
- 7 minutes (minimum)
- Cycle storage
Yes
Partial CCTV only in Riverside car park.
- Sheltered cycle storage
- Yes
- Cycle storage location
-
on Platforms 3, 4, 6 & 7 and at rear of station and cycle shelter in Riverside car park
- Car park
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Yes
Penarth Road - 248 spaces
Monday-Friday 24 hours
Saturday 24 hours
Sunday 24 hours
Standard Parking, Disabled Parking & Short Stay ( 20 minutes )
National Car Parks Ltd (Operator)
0845 050 7080 (primary)
customer.service@ncp.co.uk
Charges: £8.70 daily, £34.80 weekly, £133.63 monthly, £400.90 three-monthly, £1392.00 annually
Riverside - 110 spaces
Monday-Friday 24 hours
Saturday 24 hours
Sunday 24 hours
Riverside - Standard Parking only
National Car Parks Ltd (Operator)
0845 050 7080 (primary)
customer.service@ncp.co.uk
Charges: £8.70 daily, £34.80 weekly, £133.63 monthly, £400.90 three-monthly, £1392.00 annually
Saunders Road - 44 spaces
Monday-Friday 24 hours
Saturday 24 hours
Sunday 24 hours
Standard Parking only. Car Park may be closed if there is an event at the Millennium Stadium
National Car Parks Ltd (Operator)
0845 050 7080 (primary)
customer.service@ncp.co.uk
Charges: £8.70 daily, £34.80 weekly, £133.63 monthly, £400.90 three-monthly, £1392.00 annually
- Taxi rank
-
Yes
Taxi rank is on the right as you exit the main station entrance
Monday-Sunday 24 hours - Rail replacement
-
At the rear car park (Penarth Road entrance)
- Bus services
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Yes
Central bus station is adjacent.
Services operate between apx 05:10 and 23:30.
The area around the central bus station is in the process of being redeveloped. This means that some bus services may depart and arrive at a stop that is not within the Central Bus Station. Click on the link to see a list of routes and timetables
Buy a Cardiff PLUSBUS ticket with your train ticket for discount-priced unlimited bus travel around the town. For details visit www.plusbus.info
- Onward travel
-
Plan your journey to and from the station with Traveline
Ticket buying and collection
- Ticket office opening
-
Monday-Saturday 05:45-21:30
Sunday 07:30-21:30
- Self-service machines
- Yes
- Collect from counter
- Yes
- Collect from machine
-
Yes
At the Penarth Road entrance and on the concourse.
- Penalty fares
-
Penalty Fares do not apply when travelling from Cardiff Central station.
Accessibility and mobility access
- Customer help points
-
No
- Staff help
-
Monday-Friday 04:00-01:00
Saturday 04:00-00:30
Sunday 07:00-00:30
- Accessible ticket machines
-
Yes
- Accessible ticket office counter
-
Yes
- Induction loop
-
Yes
- Ramp for train access
-
Yes
- If you need assistance we recommend that you book at least 24 hours in advance of travel
- All trains carry a ramp for wheelchair access
- Accessible taxis
-
Yes
- Accessible public telephones
-
Yes
- Accessible toilets
-
Yes
In the subway near the lifts. Available during staffing hours only.
- Step free access coverage
- Whole station
Platforms 1 - 4 can be accessed by the lifts in the corridor next to the tobacconist/convenience shop.
The lifts to platform 6 and 7 are closed for refurbishment. Work is expected to finish at the end of May 2012. Alternative arrangements are in place for customers unable to use the stairs. Please contact customer relations for further information..
Platform 0 can be accessed by the lift in the main concourse.
- Impaired mobility set down
-
Yes
- Disabled parking
-
Yes
- 7 spaces
- Accessible car park equipment
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Yes
- Wheelchairs
-
Monday-Friday 04:00-01:00
Saturday 04:00-00:30
Sunday 07:00-00:30
- Ticket gates
- Yes
Accessible gate available at each set of ticket gates
General services information
- Customer service
-
Yes
Monday-Saturday 08:00-20:00
Sunday 11:00-20:00 - Left luggage
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No
- Lost property
-
Yes
Contact nearest staffed station or Customer Relations
- British Transport Police
-
0800 40 50 40
Staffing
- Staffing level
- Full-time
Monday-Sunday 24 hoursThere is no public access to the station at the following times
Mon - Fri/Sat am 0100 - 0400
Sat/Sun am 0030 - 0700
Sun - Mon am 0030 - 0400
- CCTV
-
Within station
Car park
Cycle storage
Station map
- Station plan
-
View larger version
- Stations made easy
- Show [CDF] route
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