Station Facilities: Chesterfield (CHD)

Current Station Information ^ Top

Service Details
TrainTracker Phone Number 0871 200 49 50
TrainTrackerText Text dep CHD to 84950
Live Departures Live departures for this station
Live ArrivalsLive arrivals for this station
Live Departures and ArrivalsLive departures and arrivals

Staffing ^ Top

Service Details
Staffing Level Full Time
Staffing Hours Monday-Friday 24 hours Saturday 24 hours Sunday 24 hours
CCTV Yes

Information Systems ^ Top

Service Details
Staffed Information Point No

Ticket Buying and Collection ^ Top

Service Details
Ticket Office Monday-Friday 05:15-19:00 Saturday 06:15-18:00 Sunday 08:30-21:00
Self Service Ticket Machines No
Collection of Pre-purchased Tickets Yes
Collection of Pre-purchased Tickets - Details
From Ticket Office CounterNo
From Ticket MachineYes
Telesales Monday-Friday 08:00-20:00
Telesales - Primary Phone Number 08457 125 678
Telesales - Primary Textphone Number 08457 078 051
Telesales - Web Address www.eastmidlandstrains.co.uk
Oyster PrePay No
Travelcard - Note
  • no
Penalty Fares Penalty Fares do not apply when travelling from Chesterfield station.

General Services Information ^ Top

Service Details
Customer Service Monday-Friday 08:00-20:00
Customer Service - Primary Phone Number 08457 125 678
Customer Service - Primary Textphone Number 08457 078 051
Left Luggage No
Left Luggage - Note East Midlands Trains lost property offices are located at Leicester, Derby, Nottingham and Sheffield. We will try to contact the owner if they can be identified, the item will be kept for 3 months (unless it is perishable) and a record is kept.
Lost Property No
Lost Property - Note East Midlands Trains lost property offices are located at Leicester, Derby, Nottingham and Sheffield. We will try to contact the owner if they can be identified, the item will be kept for 3 months (unless it is perishable) and a record is kept.
British Transport Police - Phone Number 0800 40 50 40

Station Facilities ^ Top

Service Details
First Class Lounge No
Seating Area Yes
Waiting Rooms Available
Women-Only Waiting Room No
Trolleys Yes
Refreshment Facilities Yes
Refreshment Facilities - Note
  • MM's Bar, located in the Booking Hall
Toilets Yes
Baby Changing Yes
Baby Changing - Note
  • Located on platform 1
Pay Phone Yes -
Public WiFi No
Public WiFi - Note Find WiFi Hotspots around Chesterfield station
Web Kiosk No
Post Box No
Tourist Information Office No
ATM Machine Yes
ATM Machine - Note
  • Located in Booking Hall
Bureau de Change No
Shops No
Shops - Note
  • Newsagents located in Booking Hall

Accessibility ^ Top

Service Details
Helpline No
Customer Help Points No
Staff Help Monday-Saturday 05:00-01:30 Sunday 08:00-01:00
Accessible Ticket Machines No
Accessible Ticket Office Counter Yes
Induction Loop Yes
Ramp for Train Access To be confirmed by station operator
Ramp for Train Access - Note If you need assistance we recommend that you book at least 24 hours in advance of travel.
Accessible Taxis Yes
Accessible Public Telephones No
National Key Toilets Yes
National Key Toilets - Note radar key available from duty manager, located on platform 1
Step Free Access Coverage Whole station
Step Free Access Coverage - Note
  • lift to Platform 2
Imparied Mobility Set Down Yes
Disabled Parking Yes
Number of Disabled Parking Spaces
Accessible Car Park Equipment No
Wheelchairs Yes

Transport Links ^ Top

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