Station facilities
-
Station seating facilities
-
Trolleys
-
Refreshments
Note Coffee kioskCold drinks vending machineFood vending machine -
ATM machine
ATM machine -
Toilets
Toilets -
Pay phone
Pay phone Cards and Coins -
Internet
-
Post box
Note Outside the station -
Tourist information office
-
Shops
Shops News agent
Flower stall
Chingford
Getting to and from the station
- Car Park
Premium Bay- Operator
- National Car Parks Ltd
- Phone number
- 0845 050 7080
- Note
-
Spaces are available in this car park at weekends, at a rate of £2.50 for Saturday parking and £1.10 for Sunday parking.
- Opening hours
-
Monday - Friday 24 Hours a Day
Saturday - Sunday Closed
- Number of spaces
- 18
- Accessible spaces
- 3
- Accessible car park equipment
- Wheelchair users may require assistance using car park equipment at this station
- Free of charge
- No
- Annual rate
- £ 815.00
- CCTV Coverage
- No
- Cycle Parking
- Cycle storage type
- Stands,Lockers
- Sheltered cycle storage
- Yes
- Cycle storage location
- 10 Cycle racks on platform 2
- Cycle storage spaces
- 10
- CCTV Coverage
- Yes
- Onward travel information
-
London buses operate from outside the station
- Taxi
-
front of station
- Accessible taxis
-
Details of nearest taxis are shown on station information poster
- Impaired mobility set down / pick up points available
- No
Ticket Buying and Collection
- Ticket Office
- Yes
- Opening hours
-
Monday - Friday 06:00 - 20:00
Saturday 07:00 - 20:00
Sunday 08:00 - 15:40
- Location
-
In the ticket hall
- Height adjusted ticket office counter
- Height adjusted ticket counter is not available at this station
- Induction loop
- This office has an induction loop
- Ticket machines
- Yes
- Accessible ticket machines
- There are accessible ticket machines at this station
- Collection of pre-purchased tickets
- Yes, from ticket machine
- Oystercards
- Get Oyster cards here
- No
- Top-up Oyster pay as you go here
- Yes, at ticket machine
- Use Oyster Pay as you go here
- Yes
- Smartcards
- Smartcards issued
- No
- Smartcards top-up
- Not possible at this station
- Smartcards validators
- No
- London fare zone
- Zone 5
Staffing and General Services
- Information available from staff
- Information services - opening times
-
Monday - Friday 06:00 - 20:00
Saturday 07:00 - 20:00
Sunday 08:00 - 15:40
- Customer help points
- No
- Lost Property
- Yes
-
Monday - Friday 08:00 - 18:00
Saturday Closed
Sunday Closed
- 0845 600 7245 (option 7)
- Customer Services
-
The hours shown are for the Customer Relations team on 0845 600 7245 (option 8).
Closed on Christmas Day and Boxing Day.
- Ticket gates
- Yes
- CCTV
- Yes
- Location for Rail Replacement Services
-
Replacement transport stop on station forecourt
Facilities
- ATM Machine
- Yes
- Pay phones
- Yes
- Pay phones type
- Cards and Coins
- Post box
- Yes
- Outside the station
- Refreshment facilities
- Yes
- Coffee kiosk
Cold drinks vending machine
Food vending machine - Shops
- Yes
- Type of shops available
- News agent
Flower stall - Toilets
- Yes
- Baby changing facilities
- Yes
- Baby changing facilities location
- National key toilets
- Yes
- National key toilets location
-
RADAR key accessible toilet on platform 2.
- Waiting Rooms
- No
Accessibility and Mobility access
- Helpline Contact
- 0800 028 28 78
- Helpline opening hours
-
Monday - Friday 08:00 - 20:00
Saturday 09:00 - 18:00
Sunday 09:00 - 18:00
- Staff help available
- Yes
- Ramp for train access
- Yes
- Step free access coverage
- Yes
- Step free access note
-
-
- Wheelchairs available
- No
- Nearest station with more facilities CRS Code
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