Christchurch (CHR)

Managed by South West Trains

 
Stour Road
Christchurch
BH23 1PL
 

Station facilities

  • Station seating facilities

    First Class lounge No
    Seating area Yes
    Waiting Rooms Available
    Women-only waiting room No

  • Trolleys

  • Refreshments

  • ATM machine

    ATM machine No
    Bureau de change No

  • Toilets

  • Pay phone

    Pay phone No

  • Internet

    Public Wi-Fi No
    Note

    Find WiFi Hotspots around Christchurch station
    Web kiosk No

  • Post box

  • Tourist information office

    Tourist information office No

  • Shops

    Shops No
 
 

Christchurch

Stations made easy

Route planning around the station including maps and platforms

Show [CHR] route

 

Transport links

Connection time
6 minutes (minimum)
Cycle storage
Yes
Sheltered cycle storage
Yes
Car park
Yes

Station Car Park - 66 spaces

Monday-Friday 24 hours
Saturday 24 hours
Sunday 24 hours

CLOSED ON 18th AND 19th JUNE 2011

4 motorbike spaces

Pay & Display.   Sat £3.00




Charges: £4.50 peak, After 1000 Mon-Sat £2.00 off peak, £4.50 Mon-Fri, £3.00 Sat daily, £18.00 weekly, £52.00 monthly, £156.00 three-monthly, £520.00 annually

Taxi rank
Yes
Rail replacement

Station Forecourt off Stour Road.

Bus services
Yes

Information to plan your onward journey is available in a printable format here

Onward travel
Plan your journey to and from the station with Traveline

Ticket buying and collection

Ticket office opening
Monday-Friday 06:00-12:55
Saturday 07:00-14:00
Sunday 08:45-12:45
Self-service machines
Yes
Collect from counter
No
Collect from machine
Yes

Outside entrance to Ticket Office

Smartcards validators
Yes
Penalty fares

Penalty Fares apply to journeys from Christchurch station when travelling with:

  • South West Trains

Accessibility and mobility access

Customer help points
Yes

Customer Help points are located on every platform


Monday-Friday 24 hours
Saturday 24 hours
Sunday 24 hours
Staff help
No
Accessible ticket machines
Yes

All South West Trains ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details

Accessible ticket office counter
Yes
Induction loop
Yes
Ramp for train access
Yes - If you need assistance we recommend that you book at least 24 hours in advance of travel - Please seek assistance from on train staff
Accessible taxis
No
Accessible public telephones
No
Accessible toilets
Yes

A National Key Scheme toilet is available on platform 2. Radar Key available from ticket office staff. If you wish to buy a 'National Key Scheme' key, [RADAR]. Their address is 12 City Forum, 250 City Road, London EC1V 8AF, tel: 020 7250 3222, minicom: 020 7250 4119, fax: 020 7250 0212, email: radar@radar.org.uk, web www.radar.org.uk/ site:

Step free access coverage
Partial station

There is step free access to both platforms. Interchange is via a footbridge with steps. Level access is also available via the highways Stour Road. 

Impaired mobility set down
Yes
Disabled parking
Yes - 2 spaces
Accessible car park equipment
No
Wheelchairs
No
Ticket gates
No

General services information

Customer service
Yes
Please contact our Customer Service Centre on 0845 6000 650
Left luggage
No
Lost property
Yes

Lost Property enquiries tel 020 7401 7861(0730-1900 Mon-Fri)

British Transport Police
0800 40 50 40

Staffing

Staffing level
Part-time
Monday-Friday 06:00-12:55
Saturday 07:00-14:00
Sunday 08:45-12:45

Station map

Station plan

Large station plan for Christchurch

View larger version
Stations made easy
Show [CHR] route

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