Chalkwell (CHW)

Managed by c2c 

 
The Ridgeway
Southend on Sea
Essex
SS0 8PX
 

Station facilities

  • Station seating facilities

    Station seating facilities

    Platform 1 

  • Trolleys

  • Refreshments

  • ATM machine

  • Toilets

    Toilets

    Platform 1

  • Pay phone

    Pay phone Cards
  • Internet

  • Post box

    Note
  • Tourist information office

  • Shops

 
 

Chalkwell

Stations made easy

Route planning around the station including maps and platforms

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Getting to and from the station

 
Car Park
No
Cycle Parking
Cycle storage type
Stands
Sheltered cycle storage
No
Cycle storage location

Outside station entrance

Cycle storage spaces
24
CCTV Coverage
Yes
Onward travel information

Information to plan your onward journey is available in a printable format here

Taxi

Outside front of station 

Impaired mobility set down / pick up points available
Yes

Outside front of station 

Ticket buying and collection

 
Ticket Office
Yes
Opening hours
Monday - Friday 05:15 - 20:00
Saturday 08:15 - 17:40
Sunday 06:45 - 16:10
Height adjusted ticket office counter
Height adjusted ticket counter is not available at this station
Induction loop
This office has an induction loop
Ticket machines
Yes
Accessible ticket machines
There are accessible ticket machines at this station
Collection of pre-purchased tickets
Yes, from either ticket office or self-service ticket machine
Smartcards
Smartcards issued
No
Smartcards top-up
Not possible at this station
Smartcards validators
No

Staffing and general services

 
Information available from staff
Yes - from ticket office 
Information services - opening times
Monday - Friday 05:15 - 20:00
Saturday 08:15 - 17:40
Sunday 06:45 - 16:10
 
Passenger Information Systems
Departure screens, Announcements
Customer help points
Yes
Lost Property
Yes
Operated by c2c
Monday - Friday 08:00 - 18:00
01702 357 699
Customer Services

Monday - Friday, 08:00 - 18:00

0845 601 4873 (option 3)

c2c.customerrelations@nationalexpress.com 

Ticket gates
Yes
CCTV
Yes
Location for Rail Replacement Services

Bus stop outside the station, on The Ridgeway 

Facilities

 
ATM Machine
No
Pay phones
Yes
Pay phones type
Cards
Post box
Yes
Toilets
Yes
Toilets Location

Platform 1

Accessible toilets
No
Baby changing facilities
No
National key toilets
No
Waiting Rooms
Yes
Waiting rooms location

Platform 1 

Waiting rooms opening hours
Monday - Friday 05:15 - 20:00
Saturday 08:15 - 17:40
Sunday 06:45 - 16:10

Accessibility and mobility access

 
Helpline Contact
01702 357 640
Helpline opening hours
Monday,Tuesday,Wednesday,Thursday,Friday,Saturday 07:00 - 22:00
Sunday 08:00 - 17:00
Staff help available
Yes
Ramp for train access
Yes
Step free access coverage
No
Step free access note

Step free access is not available to either platform at this station

 
Wheelchairs available
No
Nearest station with more facilities CRS Code

Station Map

 
Station plan

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