London Charing Cross (CHX)
Managed by Network Rail
Station facilities
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Station seating facilities
First Class lounge No Seating area Monday-Friday 24 hours Saturday 24 hours Sunday 24 hours Available throughout the station.
Waiting Rooms None Women-only waiting room No -
Trolleys
Note Coin-operated trolley
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Refreshments
-
ATM machine
Opening hours Monday-Friday 24 hours Saturday 24 hours Sunday 24 hours Bureau de change No -
Toilets
-
Pay phone
Pay phone Cards and coins -
Internet
Public Wi-Fi No Note Web kiosk No -
Post box
-
Tourist information office
Tourist information office No -
Shops
Opening hours Monday-Friday 24 hours Saturday 24 hours Sunday 24 hours
London Charing Cross
Ticket buying and collection
- Ticket office opening
Monday-Friday 04:30-01:05
Saturday 04:30-01:05
Sunday 04:30-01:05
The ticket office is situated on the concourse.
- Self-service machines
Yes- Get Oyster card here
Yes- Top up Oyster pay as you go here
Yes- Use Oyster pay as you go here
Yes- Oyster information
- Oyster cards with a pre-loaded deposit only are available from ticket office. Top-up only from self-service ticket machine(s)
- London fare zone
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Zone 1
- Penalty fares
-
Penalty Fares apply to journeys from London Charing Cross station when travelling with:
- Southern Railway
- Southeastern
Accessibility and mobility access
- Customer help points
-
Yes
South Eastern Information desk on the concourse beside platform 5 and 6
Monday-Saturday 06:15-22:15
Sunday 07:30-22:00
- Staff help
-
Monday-Sunday 07:00-21:00
- Accessible ticket machines
Yes
On the concourse in front of the ticket office.
- Accessible ticket office counter
Yes
- Induction loop
Yes
- Ramp for train access
Yes
- Accessible taxis
Yes
Taxi rank outside main station entrance
- Accessible public telephones
Yes
On the central passage in the main concourse
- Accessible toilets
Yes
Located on the central passage in the main concourse. Radar key for accessible toilets
- Step free access coverage
Whole station
Suitable for disabled passengers as there is a level access to all platforms.
- Impaired mobility set down
Yes
South Eastern Information Desk
- Disabled parking
To be confirmed by station operator
- Accessible car park equipment
No
- Wheelchairs
Yes
- Ticket gates
No
Please use the manual gate for Platforms1-4 and 5-6.
General services information
- Customer service
-
Yes
Monday-Saturday 06:15-22:15
Sunday 07:30-22:00Southeastern information desk on the concourse beside platforms 5 and 6.
- Left luggage
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Yes
Monday-Friday 07:00-23:00
Saturday 07:00-23:00
Sunday 07:00-23:00Situated on the station concourse
Operated by Excess Baggage Company 020 7930 5444
- Lost property
-
Yes
Monday-Sunday 07:00-23:00Situated within left luggage.
Operated by Excess Baggage Company
- British Transport Police
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0800 40 50 40
Staffing
- Staffing level
Full-time
Monday-Friday 24 hours
Saturday 24 hours
Sunday 24 hours- CCTV
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Within station
Station map
- Station plan
- View larger version
- Stations made easy
- Show [CHX] route