Station facilities
-
Station seating facilities
-
Trolleys
Trolleys Yes -
Refreshments
Note -
ATM machine
ATM machine -
Toilets
Toilets -
Pay phone
Pay phone Cards and Coins -
Internet
-
Post box
-
Tourist information office
-
Shops
Shops
London Charing Cross
Getting to and from the station
- Car Park
Yes- Accessible spaces note
-
To be confirmed by station operator.
- Free of charge
- No
- CCTV Coverage
- No
- Onward travel information
-
Outside the front of the station - bus services from Central London to various destinations all over London
- Taxi
-
Outside the front of the station
Monday-Sunday 24 hours
- Accessible taxis
-
Taxi rank outside main station entrance
- Impaired mobility set down / pick up points available
- Yes
-
South Eastern Information Desk
- Metro
-
Charing Cross Underground, Bakerloo and Nothern Line.
Ticket Buying and Collection
- Ticket Office
- Yes
- Opening hours
-
Monday - Friday 04:30 - 01:05
Saturday 04:30 - 01:05
Sunday 04:30 - 01:05
- Location
- The ticket office is situated on the concourse
- Height adjusted ticket office counter
- Height adjusted ticket counter is available at this station
- Induction loop
- This office has an induction loop
- Ticket machines
- Yes
- Accessible ticket machines
- There are accessible ticket machines at this station
- Accessible ticket machines note
-
On the concourse in front of the ticket office.
- Collection of pre-purchased tickets
- Yes, from either ticket office or self-service ticket machine
- Oystercards
- Get Oyster cards here
- Yes
- Top-up Oyster pay as you go here
- Yes, at ticket machine
- Use Oyster Pay as you go here
- Yes
- Oyster cards with a pre-loaded deposit only are available from ticket office. Top-up only from self-service ticket machine(s)
- Smartcards
- Smartcards issued
- No
- Smartcards top-up
- Not possible at this station
- Smartcards validators
- No
- Penalty fares
- Penalty fares apply for Southeastern Southern
- More information about Penalty fares
- London fare zone
- Zone 1
Staffing and General Services
- Information available from staff
- Information services - opening times
-
Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
- Passenger Information Systems
- Departure screens, Announcements, Arrival screens
- Customer help points
- Yes
-
South Eastern Information desk on the concourse beside platform 5 and 6
- Left luggage
- Yes
- Excess Baggage Company
- View Excess Baggage Company website
- 020 7930 5444
- Situated on the station concourse
- Lost Property
- Yes
- Excess Baggage Company
-
Monday - Sunday 07:00 - 23:00
- View Excess Baggage Company website
- Situated within left luggage.
- Customer Services
-
Monday-Saturday 06:15-22:15
Sunday 07:30-22:00
Southeastern information desk on the concourse beside platforms 5 and 6.
- Ticket gates
- Yes
- CCTV
- Yes
Facilities
- ATM Machine
- Yes
- Pay phones
- Yes
- Pay phones type
- Cards and Coins
- Accessible public telephones
-
On the central passage in the main concourse
- Refreshment facilities
- Yes
- Shops
- Yes
- Toilets
- Yes
- Accessible toilets
- Yes
- Baby changing facilities
- Yes
- Baby changing facilities location
- National key toilets
- Yes
- National key toilets location
-
Located on the central passage in the main concourse. Radar key for accessible toilets
- Trolleys
- Yes
- Waiting Rooms
- No
Accessibility and Mobility access
- Staff help available
- Yes
- Ramp for train access
- Yes
- Step free access coverage
- Yes
- Step free access note
-
Suitable for disabled passengers as there is a level access to all platforms.
- Wheelchairs available
- Yes
- Wheelchairs available open hours
- Nearest station with more facilities CRS Code
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