Station facilities
-
Station seating facilities
First Class lounge No Seating area Yes Waiting Rooms Available Women-only waiting room No -
Trolleys
-
Refreshments
-
ATM machine
ATM machine No Bureau de change No -
Toilets
-
Pay phone
Pay phone No -
Internet
Public Wi-Fi No Note Find WiFi Hotspots around Chertsey station Web kiosk No -
Post box
-
Tourist information office
Tourist information office No -
Shops
Shops No
Chertsey
- Connection time
- 6 minutes (minimum)
- Cycle storage
Yes
- Sheltered cycle storage
- No
- Car park
-
Yes
Station Car Park - 19 spaces
Monday-Friday 24 hours
Saturday 24 hours
Sunday 24 hours
Pay & Display
Tickets available from the Ticket Vending Machine.
Charges: £4.50 peak, £2.00 from 1600 Mon-Fri off peak, £4.50 Mon-Fri, £2.00 Sat, Sun and Bank Holiday daily, £22.50 weekly, £67.00 monthly, £201.00 three-monthly, £670.00 annually
- Taxi rank
-
No
- Rail replacement
-
Station Forecourt
- Bus services
-
Yes
Information to plan your onward journey is available in a printable format here
- Onward travel
-
Plan your journey to and from the station with Traveline
Ticket buying and collection
- Ticket office opening
-
Monday-Friday 06:30-12:00
Saturday 10:00-13:00
Sunday Closed
- Self-service machines
- Yes
- Collect from counter
- No
- Collect from machine
-
Yes
At the station entrance near to booking hall
- Penalty fares
-
Penalty Fares apply to journeys from Chertsey station when travelling with:
- South West Trains
Accessibility and mobility access
- Customer help points
-
Yes
Customer Help points are located on every platform
Monday-Friday 24 hours
Saturday 24 hours
Sunday 24 hours
- Staff help
- No
- Accessible ticket machines
-
Yes
All South West Trains ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details
- Accessible ticket office counter
-
No
- Induction loop
-
Yes
- Ramp for train access
-
Yes
- If you need assistance we recommend that you book at least 24 hours in advance of travel
- Please seek assistance from on train staff
- Accessible taxis
-
No
- Accessible public telephones
-
No
- Accessible toilets
-
No
- Step free access coverage
- All platforms
There is step free access to both platforms. Interchange via level crossing.
- Impaired mobility set down
-
No
- Disabled parking
-
Yes
- 1 spaces
- Accessible car park equipment
-
No
- Wheelchairs
-
No
- Ticket gates
- No
General services information
- Customer service
-
Yes
Please contact our Customer Service Centre on 0845 6000 650 - Left luggage
-
No
- Lost property
-
Yes
Lost Property enquiries tel 020 7401 7861(0730-1900 Mon-Fri)
- British Transport Police
-
0800 40 50 40
Staffing
- Staffing level
- Part-time
Monday-Friday 06:30-12:00
Saturday 10:00-13:00
Sunday Closed
Station map
- Station plan
-
View larger version
- Stations made easy
- Show [CHY] route
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