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Station Facilities: Clapham Junction (CLJ)

Current Station Information

Development work at the station, much of it related to the Government's Access for All programme, will mean that customers should take care of uneven surfaces when using the station

Current Station Information ^ Top

Service Details
Opening Hours Monday-Friday 24 hours Saturday 24 hours Sunday 24 hours
TrainTracker Phone Number 0871 200 49 25
TrainTrackerText Text dep CLJ to 84950
Live Departures Live departures for this station
Live ArrivalsLive arrivals for this station
Live Departures and ArrivalsLive departures and arrivals

Staffing ^ Top

Service Details
Staffing Level Full Time
Staffing Hours Monday-Friday 24 hours Saturday 24 hours Sunday 24 hours
CCTV Yes

Information Systems ^ Top

Service Details
Staffed Information Point Yes

Ticket Buying and Collection ^ Top

Service Details
Ticket Office Monday-Friday 06:15-21:30 Saturday 06:15-21:30 Sunday 07:15-21:30
Self Service Ticket Machines Yes
Collection of Pre-purchased Tickets Yes
Collection of Pre-purchased Tickets - Details
From Ticket Office CounterNo
From Ticket MachineYes
Machine Location

In the booking hall at both entrances

Telesales Yes
Telesales - Note

Please contact our Customer Service Centre on 0845 6000 650

Oyster PrePay No
Travelcard Zone

Zone 2

Penalty Fares

Penalty Fares apply to journeys from Clapham Junction station when travelling with:

  • South West Trains
  • Southern Railway
  • London Overground

General Services Information ^ Top

Service Details
Customer Service Yes
Customer Service - Primary Phone Number 0845-6000-650
Customer Service - Note

Please contact our Customer Service Centre on 0845 6000 650

Left Luggage No
Lost Property Yes
Lost Property - Note

Lost Property enquiries tel 020 7401 7861(0730-1930 Mon-Fri)

British Transport Police - Phone Number 0800 40 50 40

Station Facilities ^ Top

Service Details
Station Facilities Note

ATM located in subway and on footbridge

First Class Lounge No
Seating Area Yes
Waiting Rooms None
Women-Only Waiting Room No
Trolleys No
Refreshment Facilities Yes
Toilets Yes
Baby Changing Yes
Showers No
Pay Phone Yes - Cards and Coins
Public WiFi No
Public WiFi - Note

Find WiFi Hotspots around Clapham Junction station

Web Kiosk No
Post Box No
Tourist Information Office No
ATM Machine Yes
Bureau de Change No
Shops Yes

Accessibility ^ Top

Service Details
Helpline Monday-Friday 06:00-22:00 Saturday 06:00-22:00 Sunday 06:00-22:00
Helpline - Note

Please contact our Assisted Travel Team: 0800 52 82 100

Customer Help Points Monday-Friday 24 hours Saturday 24 hours Sunday 24 hours
Staff Help Monday-Sunday 24 hours Monday-Friday 24 hours Saturday 24 hours Sunday 24 hours
Accessible Ticket Machines Yes
Accessible Ticket Machines - Note

All South West Trains ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details

Accessible Ticket Office Counter Yes
Induction Loop Yes
Ramp for Train Access Yes
Ramp for Train Access - Note

If you need assistance we recommend that you book at least 24 hours in advance of travel.

Accessible Taxis No
Accessible Public Telephones No
National Key Toilets Yes
National Key Toilets - Note

A National Key Scheme toilet is available. Radar Key available from station staff. If you wish to buy a 'National Key Scheme' key, [RADAR]. Their address is 12 City Forum, 250 City Road, London EC1V 8AF, tel: 020 7250 3222, minicom: 020 7250 4119, fax: 020 7250 0212, email: radar@radar.org.uk, web www.radar.org.uk/ site:

Step Free Access Coverage Partial station
Step Free Access Coverage - Note
  • In part. There are flights of between 28 and 40 steps up to every platform from the underpass at the station. However there is a starircreeper device to assist wheelchair users in ascending/descending the steps (1 hour should be allow for interchange). Wheelchair users are advised that they should allow an hour for transfer between platforms at Clapham Junction. In light of this, many passengers travelling on South West Trains services might prefer to remain on their train into London Waterloo (10 minutes more by rail) where there is step free access and they can connect with their train at it's starting point. We regret that the staircreeper is not suitable for use by Mobility Scooter users - please contact our Assisted Travel team

Impaired Mobility Set Down No
Disabled Parking No
Accessible Car Park Equipment No
Wheelchairs Yes

Transport Links ^ Top

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