Station facilities
-
Station seating facilities
-
Trolleys
-
Refreshments
Note BuffetCold drinks vending machineFood vending machine -
ATM machine
ATM machine Located on concourse -
Toilets
Toilets -
Pay phone
Pay phone Cards and Coins -
Internet
-
Post box
Note -
Tourist information office
Tourist information office -
Shops
Clacton-on-Sea
Getting to and from the station
- Car Park
Station Car Park- Operator
- National Car Parks Ltd
- Phone number
- 0845 050 7080 (for car park queries only)
- Address
-
-
-
- Web address
- http://www.ncp.co.uk
- Email address
- customer.service@ncp.co.uk
- Opening hours
-
Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
- Number of spaces
- 31
- Accessible spaces
- 4
- Accessible car park equipment
- Wheelchair users may require assistance using car park equipment at this station
- Free of charge
- No
- Daily rate
- £4.60
- Off peak rate
- £2.80
- Weekly rate
- £20.10
- Monthly rate
- £76.50
- Annual rate
- £ 769.50
- CCTV Coverage
- Yes
- Car Park
- Premium Bay
- Operator
- National Car Parks Ltd
- Address
-
-
-
- Opening hours
-
Saturday 24 Hours a Day
Sunday 24 Hours a Day
- Accessible car park equipment
- Wheelchair users may require assistance using car park equipment at this station
- Free of charge
- No
- Annual rate
- £ 868.00
- CCTV Coverage
- Yes
- Cycle Parking
- Cycle storage type
- Stands,Wheel Racks
- Sheltered cycle storage
- Yes
- Cycle storage location
- 50 cycle spaces on station concourse
- Cycle storage spaces
- 50
- CCTV Coverage
- Yes
- Onward travel information
-
Local bus services stop outside the station. Clacton On Sea is a PlusBus location click here to see the PlusBus map
- Accessible taxis
-
Details of nearest taxis are shown on station information poster
- Impaired mobility set down / pick up points available
- No
Ticket Buying and Collection
- Ticket Office
- Yes
- Opening hours
-
Monday - Friday 05:15 - 18:00
Saturday 05:15 - 18:00
Sunday 07:15 - 16:30
- Location
-
On the concourse
- Height adjusted ticket office counter
- Height adjusted ticket counter is available at this station
- Induction loop
- This office has an induction loop
- Ticket machines
- Yes
- Accessible ticket machines
- There are accessible ticket machines at this station
- Accessible ticket machines note
-
On station concourse
- Collection of pre-purchased tickets
- Yes, from ticket machine
- Smartcards
- Smartcards issued
- No
- Smartcards top-up
- Not possible at this station
- Smartcards validators
- No
Staffing and General Services
- Information available from staff
- Information services - opening times
-
Monday,Tuesday,Wednesday,Thursday,Friday,Saturday 05:15 - 18:00
Sunday 07:15 - 16:30
- Passenger Information Systems
- Departure screens, Announcements, Arrival screens
- Customer help points
- Yes
-
Help point on concourse.
- Lost Property
- Yes
-
Monday - Friday 08:00 - 18:00
Saturday Closed
Sunday Closed
- 0845 600 7245 (option 7)
- Customer Services
-
The hours shown are for the Customer Relations team on 0845 600 7245 (option 8).
Closed on Christmas Day and Boxing Day.
- Ticket gates
- No
- CCTV
- Yes
- Location for Rail Replacement Services
-
Replacement transport stop at bus stop in lay-by at station entrance
Facilities
- ATM Machine
- Yes
- Located on concourse
- Pay phones
- Yes
- Pay phones type
- Cards and Coins
- Accessible public telephones
-
Accessible (Card Only) telephone available on concourse
- Post box
- Yes
- Refreshment facilities
- Yes
- Buffet
Cold drinks vending machine
Food vending machine - Toilets
- Yes
- Baby changing facilities
- Yes
- Baby changing facilities location
- National key toilets
- Yes
- National key toilets location
-
During opening hours of the station shown above.
RADAR key required.
- Tourist Information Office
- Yes
- Tourist Information Office location
- Waiting Rooms
- No
Accessibility and Mobility access
- Helpline Contact
- 0800 028 28 78
- Helpline opening hours
-
Monday - Friday 08:00 - 20:00
Saturday 09:00 - 18:00
Sunday 09:00 - 18:00
- Staff help available
- Yes
- During ticket office opening hours
- Ramp for train access
- Yes
- Step free access coverage
- Yes
- Step free access note
-
-
- Wheelchairs available
- Yes
- Wheelchairs available open hours
- Nearest station with more facilities CRS Code
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