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Station Facilities: Clacton on Sea (CLT)
Managed by National Express East Anglia
Skelmersdale Road Clacton on Sea
CO15 6PU
Last changed: 11:25 on 11 Nov 2008
Current Station Information ^ Top
| Service | Details |
|---|---|
| TrainTracker Phone Number | 0871 200 49 50 |
| TrainTrackerText | Text dep CLT to 84950 |
| Live Departures | Live departures for this station |
| Live Arrivals | Live arrivals for this station |
| Live Departures and Arrivals | Live departures and arrivals |
Staffing ^ Top
| Service | Details |
|---|---|
| Staffing Level | Full Time |
| Staffing Hours | Monday-Friday 00:01-23:59 Saturday 00:01-23:59 Sunday 00:01-23:59 |
| CCTV | Yes |
Information Systems ^ Top
| Service | Details |
|---|---|
| Staffed Information Point | No |
Ticket Buying and Collection ^ Top
| Service | Details | ||||
|---|---|---|---|---|---|
| Ticket Office | Monday-Friday 05:15-18:00 Saturday 05:15-18:00 Sunday 07:15-16:30 | ||||
| Self Service Ticket Machines | Yes | ||||
| Collection of Pre-purchased Tickets | Yes | ||||
| Collection of Pre-purchased Tickets - Details |
| ||||
| Telesales | Monday-Friday 08:00-22:00 Saturday 09:00-18:00 Sunday 09:00-18:00 | ||||
| Telesales - Primary Phone Number | 0845 600 7245 | ||||
| Telesales - Fax Number | 01603 214517 | ||||
| Telesales - Primary Textphone Number | 0845 606 7245 | ||||
| Telesales - Address | National Express East Anglia Customer Services Centre 112 - 114 Prince of Wales Road Norwich NR1 1NS | ||||
| Telesales - Web Address | www.nationalexpress.com | ||||
| Telesales - Note | Closed on Christmas Day and Boxing Day | ||||
| Oyster PrePay | No | ||||
| Penalty Fares |
Penalty Fares apply to journeys from Clacton on Sea station when travelling with: |
General Services Information ^ Top
| Service | Details |
|---|---|
| Customer Service | Monday-Friday 08:00-22:00 Saturday 09:00-18:00 Sunday 09:00-18:00 |
| Customer Service - Primary Phone Number | 0845 600 7245 |
| Customer Service - Fax Number | 01603 214517 |
| Customer Service - Primary Textphone Number | 0845 606 7245 |
| Customer Service - Address | National Express East Anglia Customer Services Centre 112 - 114 Prince of Wales Road Norwich NR1 1NS |
| Customer Service - Web Address | www.nationalexpress.com |
| Customer Service - Email Address | nxea.customerrelations@nationalexpress.com |
| Customer Service - Note | Closed on Christmas Day and Boxing Day |
| Left Luggage | No |
| Lost Property | Monday-Friday 08:00-22:00 Saturday 09:00-18:00 Sunday 09:00-18:00 |
| Lost Property - Primary Phone Number | 0845 600 7245 |
| Lost Property - Fax Number | 01603 214517 |
| Lost Property - Primary Textphone Number | 0845 606 7245 |
| Lost Property - Address | National Express East Anglia Customer Services Centre 112 - 114 Prince of Wales Road Norwich NR1 1NS |
| Lost Property - Email Address | nxea.lostproperty@nationalexpress.com |
| Lost Property - Note | Closed on Christmas Day and Boxing Day |
| British Transport Police - Phone Number | 0800 40 50 40 |
Station Facilities ^ Top
| Service | Details |
|---|---|
| First Class Lounge | No |
| Seating Area | Yes |
| Waiting Rooms | Available |
| Women-Only Waiting Room | No |
| Trolleys | No |
| Refreshment Facilities | Yes |
| Refreshment Facilities - Note |
|
| Toilets | Yes |
| Baby Changing | Yes |
| Pay Phone | Yes - Cards and Coins |
| Public WiFi | No |
| Public WiFi - Note | |
| Web Kiosk | No |
| Post Box | Yes |
| Post Box - Note |
|
| Tourist Information Office | Yes |
| Tourist Information Office - Note |
In Town Hall, 5 minutes walk from station. |
| ATM Machine | Yes |
| ATM Machine - Note |
|
| Bureau de Change | No |
| Shops | Yes |
| Shops - Note |
|
Accessibility ^ Top
| Service | Details |
|---|---|
| Helpline | Monday-Friday 08:00-22:00 Saturday 09:00-18:00 Sunday 09:00-18:00 |
| Helpline - Primary Phone Number | 0800 028 28 78 |
| Helpline - Fax Number | 01603 214517 |
| Helpline - Primary Textphone Number | 0845 606 7245 |
| Helpline - Address | National Express East Anglia Customer Services Centre 112 - 114 Prince of Wales Road Norwich NR1 1NS |
| Helpline - Web Address | www.nationalexpress.com |
| Helpline - Email Address | nxea.assistedtravel@nationalexpress.com |
| Helpline - Note |
Closed on Christmas Day and Boxing Day |
| Customer Help Points | No |
| Staff Help | No |
| Accessible Ticket Machines | Yes |
| Accessible Ticket Machines - Note |
On station concourse |
| Accessible Ticket Office Counter | Yes |
| Induction Loop | Yes |
| Ramp for Train Access | Yes |
| Ramp for Train Access - Note |
If you need assistance we recommend that you book at least 24 hours in advance of travel. |
| Accessible Taxis | No |
| Accessible Taxis - Note |
Details of nearest taxis are shown on station information poster |
| Accessible Public Telephones | No |
| National Key Toilets | Yes |
| National Key Toilets - Note |
During opening hours of the station shown above |
| Step Free Access Coverage | Whole station |
| Imparied Mobility Set Down | No |
| Disabled Parking | Yes |
| Number of Disabled Parking Spaces | 4 |
| Accessible Car Park Equipment | No |
| Wheelchairs | No |
Transport Links ^ Top
| Service | Details | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Minimum Connection Time (mins) | 5 | ||||||||||||
| Cycle Storage Availability | Yes | ||||||||||||
| Cycle Storage | 20 | ||||||||||||
| Cycle Storage Sheltered | Yes | ||||||||||||
| Cycle Storage CCTV | Yes | ||||||||||||
| Cycle Storage Location | On station concourse | ||||||||||||
| Car Park: |
| ||||||||||||
| Location for Rail Replacement Services |
Substitute bus services stop at bus stop in lay by at station entrance | ||||||||||||
| Taxi Rank | Yes | ||||||||||||
| Bus Services | Yes | ||||||||||||
| Bus Services - Note |
Local bus services stop outside the station. Clacton On Sea is a PlusBus location click here to see the PlusBus map | ||||||||||||
| Metro Services | No | ||||||||||||
| Car Hire | No | ||||||||||||
| Cycle Hire | No | ||||||||||||
| Local Transport Link | Plan your journey to and from the station with Traveline |
