Station facilities
-
Station seating facilities
-
Trolleys
-
Refreshments
-
ATM machine
-
Toilets
-
Pay phone
Pay phone Coins -
Internet
-
Post box
-
Tourist information office
-
Shops
Shops Convenience store
Caerphilly
Getting to and from the station
- Car Park
Station Car Park- Operator
- Arriva Trains Wales/Caerphilly County Borough Council
- Phone number
- 0845 6061 660
- Address
-
-
-
- Email address
- customer.relations@arrivatrainswales.co.uk
- Note
- Alternative e-mail address info@caerphilly.gov.uk
- Opening hours
-
Monday - Sunday 24 Hours a Day
- Number of spaces
- 222
- Accessible spaces
- 6
- Accessible car park equipment
- Wheelchair users may require assistance using car park equipment at this station
- Free of charge
- There is no charge for railway users to park their cars in this car park
- CCTV Coverage
- Yes
- Car Park
- Address
-
-
-
- Accessible spaces
- 6
- Accessible car park equipment
- Wheelchair users may require assistance using car park equipment at this station
- Free of charge
- No
- CCTV Coverage
- Yes
- Car Park
- Address
-
-
-
- Accessible spaces
- 6
- Accessible car park equipment
- Wheelchair users may require assistance using car park equipment at this station
- Free of charge
- No
- CCTV Coverage
- Yes
- Onward travel information
-
‘Stagecoach‘ operates a network of regular local bus routes around Caerphilly and to surrounding towns and villages. For route maps and timetables:
www.stagecoacbus.com/southwales
Buy a Caerphilly PLUSBUS ticket with your train ticket, for unlimited bus travel around the town. For details:
The Bus Interchange is located beside the rail station.
- Taxi
-
Taxi rank within 100m and clearly signposted
- Impaired mobility set down / pick up points available
- No
Ticket Buying and Collection
- Ticket Office
Yes- Opening hours
-
Monday - Friday 06:45 - 17:45
Saturday 08:00 - 17:45
Sunday Closed
- Location
-
Near the entrance to the down platform
- Height adjusted ticket office counter
Height adjusted ticket counter is not available at this station- Induction loop
- This office has an induction loop
- Ticket machines
Yes- Accessible ticket machines
- There are accessible ticket machines at this station
- Collection of pre-purchased tickets
Yes, from either ticket office or self-service ticket machine- Smartcards
- Smartcards issued
No- Smartcards top-up
Not possible at this station- Smartcards validators
No
Staffing and General Services
- Information available from staff
- Information services - opening times
-
Monday - Friday 06:35 - 18:05
Saturday 07:50 - 18:05
Sunday Closed
- Passenger Information Systems
- Departure screens, Arrival screens
- Customer help points
No- Lost Property
- Yes
- 0845 6061 660
- Ticket gates
No- CCTV
- Yes
- Location for Rail Replacement Services
- Wait outside station adjacent to taxi rank
Facilities
- ATM Machine
No- Pay phones
Yes- Pay phones type
- Coins
- Accessible public telephones
-
Low level/text public phones
- Shops
Yes- Type of shops available
- Convenience store
- Toilets
No- Waiting Rooms
No
Accessibility and Mobility access
- Helpline Contact
- 08453 003 005
- Helpline opening hours
-
Monday - Sunday 08:00 - 20:00
- Staff help available
No- Ramp for train access
Yes- Step free access coverage
- No
- Wheelchairs available
- No
- Nearest station with more facilities CRS Code