Last updated:Today at 12:01
Train companies affected:South Western Railway
Last updated:Today at 11:59
Train companies affected:National Rail
Clapton station, Upper Clapton Road, Clapton, Greater London, E5 9JP
Un-booked assistance? No problem.
This station offers assistance to customers who have not pre-booked any passenger assistance. We recognise that some customers already travel without having pre-booked assistance. Assistance can still be pre-booked for travel from/to this station
Zone 2/3
Yes
Available
Yes
Yes
Yes
No
No
Available
Customer service staff are available from start until end of service, 7 days a week
Yes
0343 222 1234
Unavailable
Unavailable
Yes
There are Help Points
Announcements are made both visually and audibly
Induction loops are throughout this station
This station does not have step-free access to any platform.
Accessibility category C . This station does not have step-free access.
Unavailable
Available
Yes
Unavailable
Unavailable
Unavailable
Available
Available
There are tactile warnings on all platforms
Unavailable
Unavailable
This is a combined drop-off and pick-up point
There are no seating or waiting facilities at this drop-off and/or pick-up point
The drop-off and/or pick-up point is on the same side of the road as the station
Ramps cannot be deployed from the rear or side of a vehicle
The drop-off and/or pick-up point is uncovered
The bay(s) a the drop-off and/or pick-up point and/or waiting area is/are less than is 2.4m wide by 4.8m
There is space for up to 3 vehicles to drop-off and/or pick-up
There is no Help Point close to the drop-off and/or pick-up point
Available
Customer service staff are available from start until end of service, 7 days a week
Yes
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
London Overground also offers a Turn-up-and-go service so you can travel without making a booking. Please speak to a member of staff on arrival at the station - we recommend arriving at least 10 minutes before the train you wish to take.
There are Help Points
Unavailable
Unavailable
Unavailable
Unavailable
Available
Unavailable
Yes
6 spaces
6 Sheffield Stand spaces
Stands
Located on platform 2
No
Yes
There are no accessible cycle facilities but there is charging facilities
There is no help point close to the cycle parking
There are no cycle hire facilities at this station
Use Bus stop A in Upper Clapton Road for northbound services to Chingford
Use Bus stop P in Upper Clapton Road for southbound services to Liverpool Street
London buses operate from outside the station