Chepstow (CPW)

Managed by Arriva Trains Wales 

 
Chepstow Railway Station
Station Road
Chepstow
NP16 5PD
 

Station facilities

  • Station seating facilities

  • Trolleys

  • Refreshments

    Note Café
  • ATM machine

  • Toilets

    Toilets
  • Pay phone

  • Internet

  • Post box

  • Tourist information office

  • Shops

 
 

Chepstow

Stations made easy

Route planning around the station including maps and platforms

Show [CPW] route

 

Getting to and from the station

 
Car Park
Station Car Park
Phone number
0333211202
Address
-
-
Opening hours
Monday - Sunday 24 Hours a Day
Number of spaces
11  with 0 accessible spaces available
Accessible car park equipment
Wheelchair users can use car park equipment at this station unaided 
Free of charge
There is no charge for railway users to park their cars in this car park
CCTV Coverage
No
Car Park
Side of Station
Address
-
-
Opening hours
Monday - Sunday 24 Hours a Day
Number of spaces
55  with 0 accessible spaces available
Accessible car park equipment
Wheelchair users can use car park equipment at this station unaided 
Free of charge
There is no charge for railway users to park their cars in this car park
CCTV Coverage
No
Impaired mobility set down / pick up points available
No

Ticket buying and collection

 
Ticket Office
Yes
Opening hours
Monday - Friday 06:30 - 11:00
Saturday 06:30 - 11:00
Sunday Closed

The ticket office is operated by a third party agent.

Height adjusted ticket office counter
Height adjusted ticket counter is not available at this station
Induction loop
This office has an induction loop
Ticket machines
No
Collection of pre-purchased tickets
Yes, from ticket office
Smartcards
Smartcards issued
No
Smartcards top-up
Not possible at this station
Smartcards validators
No

Staffing and general services

 
Information available from staff
Yes - from ticket office 
Information services - opening times
Monday,Tuesday,Wednesday,Thursday,Friday,Saturday 06:30 - 11:00
Sunday Closed
 
Customer help points
No
Lost Property
Yes
0845 6061 660
Ticket gates
No
CCTV
No
Location for Rail Replacement Services

In the station car park

Facilities

 
ATM Machine
No
Refreshment facilities
Yes
Café
Toilets
Yes
Baby changing facilities
No
National key toilets
No
Waiting Rooms
No

Accessibility and mobility access

 
Helpline Contact
08453 003 005
Helpline opening hours
Monday - Sunday 08:00 - 20:00
Staff help available
No
Ramp for train access
Yes
Step free access coverage
No
Step free access note

Newport bound platfrom accessible via stepped footbridge.

Customers with wheelchairs travelling towards Newport and Cardiff are advised to book in advance so that arrangements may be made for road transport to the nearest accessible station.  Otherwise, customers should use the nearest fully accesible stations, Lydney or Gloucester, and change trains.

 
Wheelchairs available
No
Nearest station with more facilities CRS Code

Station Map

 
Station plan

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