Chepstow (CPW)
Managed by Arriva Trains Wales
Station facilities
-
Station seating facilities
First Class lounge No Seating area Yes Waiting Rooms None Women-only waiting room No -
Trolleys
-
Refreshments
Note Café
-
ATM machine
ATM machine No Bureau de change No -
Toilets
Note Mondays to Saturdays only (20p charge)
-
Pay phone
Pay phone No -
Internet
Public Wi-Fi No Note Web kiosk No -
Post box
Note Outside the station Post Office located nearby -
Tourist information office
Tourist information office No -
Shops
Shops No
Chepstow
Ticket buying and collection
- Ticket office opening
Monday-Saturday 06:30-11:00
Sunday Closed
The ticket office is operated by a third party agent.
- Self-service machines
No- Penalty fares
-
Penalty Fares do not apply when travelling from Chepstow station.
Accessibility and mobility access
- Customer help points
-
No
- Staff help
No- Accessible ticket machines
No
- Accessible ticket office counter
No
- Induction loop
Yes
- Ramp for train access
Yes
- If you need assistance we recommend that you book at least 24 hours in advance of travel
- All trains carry a ramp for wheelchair access
- Accessible taxis
No
- Accessible public telephones
No
in Tesco 400m away
- Accessible toilets
No
- Step free access coverage
Partial station
Newport bound platfrom accessible via stepped footbridge.
Customers with wheelchairs travelling towards Newport and Cardiff are advised to book in advance so that arrangements may be made for road transport to the nearest accessible station. Otherwise, customers should travel to Lydney or Gloucester and change trains.
- Impaired mobility set down
No
- Disabled parking
No
- Accessible car park equipment
No
- Wheelchairs
No
- Ticket gates
No
General services information
- Customer service
-
Yes
Monday-Saturday 08:00-20:00
Sunday 11:00-20:00 - Left luggage
-
No
- Lost property
-
Yes
Contact nearest staffed station or Customer Relations
- British Transport Police
-
0800 40 50 40
Staffing
- Staffing level
Part-time
Monday-Saturday 06:30-11:00
Sunday Closed
Station map
- Station plan
- View larger version
- Stations made easy
- Show [CPW] route