Chepstow (CPW)

Managed by Arriva Trains Wales

 
Chepstow Railway Station
Station Road
Chepstow
Monmouthshire
NP16 5PD
 

Station facilities

  • Station seating facilities

    First Class lounge No
    Seating area Yes
    Waiting Rooms None
    Women-only waiting room No
  • Trolleys

  • Refreshments

    Note

    Café

  • ATM machine

    ATM machine No
    Bureau de change No
  • Toilets

    Note

    Mondays to Saturdays only (20p charge)

  • Pay phone

    Pay phone No
  • Internet

    Public Wi-Fi No
    Note

    Find WiFi Hotspots around Chepstow station

    Web kiosk No
  • Post box

    Note Outside the station Post Office located nearby
  • Tourist information office

    Tourist information office No
  • Shops

    Shops No
 
 

Chepstow

Stations made easy

Route planning around the station including maps and platforms

Show [CPW] route

 

Transport links

Connection time
4 minutes (minimum)
Car park
Yes

Station Car Park - 11 spaces

Monday-Sunday 24 hours

Charges: There is no charge for railway users to park their car in this car park


Side of Station - 55 spaces

Monday-Sunday 24 hours

Charges: There is no charge for railway users to park their car in this car park

Taxi rank
No
Rail replacement

In the station car park

Bus services
No
Onward travel
Plan your journey to and from the station with Traveline

Ticket buying and collection

Ticket office opening
Monday-Saturday 06:30-11:00
Sunday Closed

The ticket office is operated by a third party agent.

Self-service machines
No
Penalty fares

Penalty Fares do not apply when travelling from Chepstow station.

Accessibility and mobility access

Customer help points
No
Staff help
No
Accessible ticket machines
No
Accessible ticket office counter
No
Induction loop
Yes
Ramp for train access
Yes - If you need assistance we recommend that you book at least 24 hours in advance of travel - All trains carry a ramp for wheelchair access
Accessible taxis
No
Accessible public telephones
No

in Tesco 400m away

Accessible toilets
No
Step free access coverage
Partial station

Newport bound platfrom accessible via stepped footbridge.

Customers with wheelchairs travelling towards Newport and Cardiff are advised to book in advance so that arrangements may be made for road transport to the nearest accessible station.  Otherwise, customers should travel to Lydney or Gloucester and change trains.

Impaired mobility set down
No
Disabled parking
No
Accessible car park equipment
No
Wheelchairs
No
Ticket gates
No

General services information

Customer service
Yes
Monday-Saturday 08:00-20:00
Sunday 11:00-20:00
Left luggage
No
Lost property
Yes

Contact nearest staffed station or Customer Relations

British Transport Police
0800 40 50 40

Staffing

Staffing level
Part-time
Monday-Saturday 06:30-11:00
Sunday Closed

Station map

Station plan

Large station plan for Chepstow

View larger version
Stations made easy
Show [CPW] route

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