Chester Road (CRD)

Managed by London Midland

 
Station Approach
Chester Road
Sutton Coldfield
West Midlands
B73 5JS
 

Station facilities

  • Station seating facilities

    First Class lounge No
    Seating area Yes

    In waiting room on Platform 1, in shelter on Platform 2 and in Booking Hall.
    Waiting Rooms Available
    Note

    yes

    Women-only waiting room No

  • Trolleys

  • Refreshments

  • ATM machine

    ATM machine No
    Bureau de change No

  • Toilets

  • Pay phone

    Pay phone Cards and coins

  • Internet

    Public Wi-Fi No
    Note

    Find WiFi Hotspots around Chester Road station
    Web kiosk No

  • Post box

  • Tourist information office

    Tourist information office No

  • Shops

    Shops No
 
 

Chester Road

Stations made easy

Route planning around the station including maps and platforms

Show [CRD] route

 

Transport links

Connection time
5 minutes (minimum)
Cycle storage
Yes
Sheltered cycle storage
To be confirmed by station operator
Car park
Yes

Blake Street - 155 spaces

Monday-Friday 24 hours
Saturday 24 hours
Sunday 24 hours

Network West Midlands (Operator)

Charges: There is no charge for railway users to park their car in this car park

Taxi rank
No

Sutton Radio 0121 311 1113 Parkers 0121 355 6969

Rail replacement

In the event of engineering the bus/coach will collect from: Chester Road near to Junction with Green Lanes

Bus services
Yes

Information to plan your onward journey is available in a printable format here

Onward travel
Plan your journey to and from the station with Traveline

Ticket buying and collection

Ticket office opening
Monday-Friday 06:00-23:40
Saturday 06:00-23:40
Sunday 09:15-23:40
Self-service machines
Yes
Collect from counter
Yes
Collect from machine
Yes

 


A Ticket Vending Machine is located in the station entrance to Platform 2.

Penalty fares

Penalty Fares apply to journeys from Chester Road station when travelling with:

  • London Midland

Accessibility and mobility access

Customer help points
Yes

On both platforms


Staff help
Monday-Saturday 06:00-23:40
Sunday 09:15-23:40
Accessible ticket machines
Yes

A Ticket Vending Machine is available in the station entrance area to Platform 2.

Accessible ticket office counter
No

staff will come out

Induction loop
Yes
Ramp for train access
Yes - If you need assistance we recommend that you book at least 24 hours in advance of travel - Please seek assistance from station staff
Accessible taxis
No
Accessible public telephones
No

None

Accessible toilets
No
Step free access coverage
Whole station

Step free access from Booking Hall to Birmingham Platform via slope and Lichfield via step free subway and long slope. Alternative entrance to Birmingham Platform via slope direct from Bus stop. 30 steps up to Lichfield Platform or 29 Steps up to Birmingham Platform via subway. Access to Birmingham ramp from Booking Hall.

Impaired mobility set down
Yes

Slope entrance to station from Bus stop. Ramps to platforms 120m.

Disabled parking
Yes - 9 spaces Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge
Accessible car park equipment
No
Wheelchairs
No
Ticket gates
No

General services information

Customer service
Yes
Monday-Friday 07:00-19:00
Saturday 08:00-16:00
Sunday 08:00-16:00

We are open from 07:00 to 19:00 Monday to Friday and 08:00 to 16:00 on Saturdays, Sundays and all Bank Holidays except Christmas Day. A recorded message service is available outside of these hours.

 

**Chester Road is acredited by the Secure Station Scheme**

Left luggage
No

None

Lost property
No

None

British Transport Police
0800 40 50 40

Staffing

Staffing level
Part-time
Monday-Friday 06:00-23:40
Saturday 06:00-23:40
Sunday 09:15-23:40
CCTV
Car park

Station map

Station plan

Large station plan for Chester Road

View larger version
Stations made easy
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