Crewe (CRE)

Managed by Virgin Trains 

 
Crewe station
Nantwich Road
Crewe
Cheshire
CW2 6HR
 

Station facilities

  • Station seating facilities

    Station seating facilities
  • Trolleys

    Trolleys Yes
  • Refreshments

    Note
  • ATM machine

    ATM machine
  • Toilets

    Toilets
  • Pay phone

    Pay phone Cards and Coins
  • Internet

  • Post box

    Note
  • Tourist information office

  • Shops

    Shops
 
 

Crewe

Stations made easy

Route planning around the station including maps and platforms

Show [CRE] route

 

Getting to and from the station

 

Bicycle parking

Stands
Storage sheltered
Yes
Storage location
all platforms
Storage spaces
190

Cycle Storage spaces around the station:

Platform 5 (North End) 44 spaces

Platform 6 (North End) 40 spaces

Platform 11 (North End) 44 spaces

Platform 12 (in two racks) 34 spaces

Short Stay Car Park Pedley Street 18 spaces

Weston Road Car Park 10 spaces

Storage CCTV
Yes
Car Park
Pedley Street (Car Park 1)
Operator
Virgin Trains
Address
Pedley Street
Crewe
CW2 7AA
Opening hours
Monday - Sunday 24 Hours a Day
Number of spaces
525  with 12 accessible spaces available
Free of charge
No
Daily rate
£12.00
Saturday rate
£5.00
Sunday rate
£5.00
Monthly rate
£132.00
3 Monthly rate
£374.00
Annual rate
£1200.00

For information on how to get to the car park, plus work out the cost of your stay visit the Virgin Trains website.

Different rates apply to non rail users, please speak to a member of staff. 

CCTV Coverage
Yes
Car Park
Weston Road (Car Park 2)
Operator
Virgin Trains
Address
Weston Road (Opposite to B&Q)
Crewe
CW2 7WZ
Opening hours
Monday - Sunday 24 Hours a Day
Number of spaces
254  with 14 accessible spaces available
Accessible car park equipment
Wheelchair users may require assistance using car park equipment at this station 
Free of charge
No
Daily rate
£12.00
Saturday rate
£5.00
Sunday rate
£5.00

For information on how to get to the car park, plus work out the cost of your stay visit the Virgin Trains website

Different rates apply to non rail users, please speak to a member of staff.

CCTV Coverage
No
Onward travel information

Information to plan your onward journey is available in a printable format here

Impaired mobility set down / pick up points available
Yes

Ticket buying and collection

 
Ticket Office
Yes
Opening hours
Monday - Friday 05:30 - 20:30
Saturday 05:30 - 20:30
Sunday 08:10 - 20:30
Location

Ticket machines can be found in the Booking hall.

Height adjusted ticket office counter
Height adjusted ticket counter is not available at this station
Induction loop
This office has an induction loop
Ticket machines
Yes
Accessible ticket machines
There are no accessible ticket machines at this station
Collection of pre-purchased tickets
Yes, from ticket machine
Smartcards
Smartcards issued
No
Smartcards validators
No
Penalty fares
Penalty fares apply for London Midland 

Staffing and general services

 
Information available from staff
Yes - from help point,Yes - from information point,Yes - from ticket office 
Information services - opening times
Monday - Sunday 24 Hours a Day
Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
 
Passenger Information Systems
Departure screens, Announcements, Arrival screens
Customer help points
Yes
Lost Property
Yes
Customer Services

Customers are encouraged to approach a member of station staff with any customer information enquiry. 

Ticket gates
Yes
CCTV
Yes
Location for Rail Replacement Services

Rail replacement coach services can be found at the side of the station on the left as you exit.

Northern Rail buses pick up / drop off at the temporary bus station, just beyond Platform 12. The bus station in question is accessible via a bridge at platform level.

Facilities

 
ATM Machine
Yes
First class Lounge
Yes

Location

On the concourse above platform 5.

To enter the First Class lounge, just show your valid Virgin Trains ticket (either Virgin Business, First Anytime or Advance First ticket) that's for travel along the West Coast Main Line.

First class Lounge opening hours
Monday - Friday 05:30 - 19:00
Saturday 08:00 - 18:00
Sunday 09:30 - 18:00
Pay phones
Yes
Pay phones type
Cards and Coins
Post box
Yes
Refreshment facilities
Yes
Shops
Yes
Toilets
Yes
Baby changing facilities
Yes
Baby changing facilities location
 
National key toilets
No
Trolleys
Yes
Waiting Rooms
Yes
Waiting rooms opening hours

Accessibility and mobility access

 
Staff help available
Yes
Staff help available opening times
Monday - Sunday 24 Hours a Day
Ramp for train access
Yes
Step free access coverage
Yes
Step free access note

lifts to platforms

 
Wheelchairs available
Yes

Station Map

 
Station plan

View larger version
Stations made easy
Show [CRE] route

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