Last updated:Today at 08:29
Train companies affected:Avanti West Coast, CrossCountry, London Northwestern Railway, Transport for Wales, West Midlands Railway
Last updated:Yesterday at 21:28
Train companies affected:National Rail
Chartham station, Station Road, Canterbury, Kent, CT4 7HT
Advertisement
Yes
Unstaffed station
Yes
Yes
booking hall
Yes
No
No
Seasons, Single and Return tickets are now available digitally on The Key. To find out more or apply online, go to www.southeasternrailway.co.uk/tickets/the-key or get a smartcard from all staffed Southeastern ticket offices.
Train running Information and advice on how to get assistance available through the Help Point.
Yes
On platform
0345 322 7021
No
Yes
Yes
This station has a degree of step-free access to the platform, which may be in both directions or in one direction only - please check details.
Category B1. This station has a degree of step-free access to the platform, which may be in both directions or in one direction only - please check details - Step free access to both platforms via short ramps.Step Free Interchange between platforms via level crossing. Unstaffed station. Ramp for train access and staff to assist, are on the trains.
Yes
Yes
booking hall
Yes
Yes
No
No
Yes
Yes
Public telephones are not wheelchair accessible
Yes
Accessible taxis are available to book
No
Yes
On platform
Yes
*Helpline closed on Christmas Day
This is an unstaffed station. Ramp for train access and staff to assist, are on the trains and they can only help getting on and off trains . You can now book assistance up to 2 hours before your journey. If you need assistance whether booked or unbooked please ensure you make yourselves visible on the platform so the on train staff can see you. There are also Help points on the platform where you can get in touch with our assisted travel team.We now have a mobile Assistance Team who can be deployed to stations which otherwise have no staff to assist. This can be arranged in advance by booking through Customer Services or by using the Help Point on the station (although inevitably there will be a delay if not booked in advance) - alternatively a taxi can be arranged, at no additional cost, to convey you to the nearest station where you can be assisted further.
No
No
No
No
Yes
No
No
Yes
Public telephones are not wheelchair accessible
8 spaces
You may leave your cycle in the rack provided however you do so at your own risk.
Stands
Yes
No
There are no cycle hire facilities at this station
Bus stops on the A28 Ashford Road.
(What 3 Words:
Towards Canterbury: share.outbound.shook;
Towards Ashford: same.trader.narrates)
Information to plan your onward journey is available in a printable format here
Advertisement