Chatham (CTM)
Managed by Southeastern
Station facilities
-
Station seating facilities
First Class lounge No Seating area Yes Waiting Rooms Available Note on platform 1 and 2 Women-only waiting room No -
Trolleys
-
Refreshments
Note Buffet
-
ATM machine
ATM machine Yes Notes Located on concourse
Bureau de change No Notes Euros and travellers cheques are accepted at the ticket office
-
Toilets
-
Pay phone
Pay phone Cards and coins -
Internet
Public Wi-Fi No Note Find WiFi Hotspots around Chatham station Web kiosk No -
Post box
-
Tourist information office
Tourist information office No -
Shops
Shops Yes
Chatham
Ticket buying and collection
- Ticket office opening
-
Monday-Friday 05:45-20:00
Saturday 06:15-20:00
Sunday 07:00-19:00
- Self-service machines
Yes- Collect from counter
No- Collect from machine
Yes
On way in to access trains
- Penalty fares
-
Penalty Fares apply to journeys from Chatham station when travelling with:
- Southeastern
Accessibility and mobility access
- Customer help points
-
Yes
Monday-Friday 24 hours
Saturday 24 hours
Sunday 24 hours
- Staff help
-
Monday-Friday 24 hours
Saturday 24 hours
Sunday 24 hours
- Accessible ticket machines
Yes
booking hall
- Accessible ticket office counter
Yes
- Induction loop
Yes
- Ramp for train access
Yes
- Please seek assistance from staff
- Accessible taxis
Yes
- Accessible public telephones
No
- Accessible toilets
No
- Step free access coverage
Whole station
Only access to platforms is via car park. Ticket Office is step free
- Impaired mobility set down
Yes
- Disabled parking
Yes
- 4 spaces
- Accessible car park equipment
No
- Wheelchairs
Yes
- Ticket gates
No
General services information
- Customer service
-
Yes
Monday-Friday 24 hours
Saturday 24 hours
Sunday 24 hours - Left luggage
-
No
- Lost property
-
Yes
Phone customer services 0845 000 2222 to reclaim lost property
- British Transport Police
-
0800 40 50 40
Staffing
- Staffing level
Full-time
Monday-Friday 24 hours
Saturday 24 hours
Sunday 24 hours
Staff may not always be available during staffing times to provide assistance and booking assistance, if required,in advance is advised although not compulsory- CCTV
-
Within station
Car park
Station map
- Station plan
- View larger version
- Stations made easy
- Show [CTM] route