Cwmbran (CWM)
Cwmbran station, Somerset Industrial Estate, Cwmbran, Torfaen, NP44 1QX
The lifts are out of order at Cwmbran station.
Station Information
Ticket Office
Opening Hours
- Opening Hours,Monday to Friday: 06:40 - 18:00
- Opening Hours,Saturday: 08:00 - 18:00
- Opening Hours,Sunday: Unavailable
Location
The ticket office is inside the station building.
Ticket Machines
Yes
Collect tickets bought online
- Collect tickets at Ticket Office
- Collect tickets at Ticket Machine
Accessible ticket machines
Available
The ticket machine(s) do not accept cash. Payment is by major debit and credit cards only. Ticket machines are touchscreen.
Height adjusted ticket office counter
Available
Induction loop
Yes
Smartcards
Smartcards issued at this station
No
Smartcard tickets
- No
Smartcard validators
Yes
Contactless Pay as you go
Use Contactless Pay as you go from this station
Yes
Contactless Pay as you go note
You can use pay as you go to travel on selected routes in South Wales from this station. Simply tap in and tap out using your physical contactless bank card, and we’ll calculate your best value fare.
Find out more at tfw.wales/pay-as-you-go.
Information Available
- Yes - from ticket office
Customer Information
- Departure Screens
- Live service information
- Arrival Screens
Information Services Opening Times
- Information Services Opening Times,Monday to Friday: 06:40 - 18:00
- Information Services Opening Times,Saturday: 08:00 - 18:00
- Information Services Opening Times,Sunday: Unavailable
Staff Help Available
- Staff Help Available,Monday to Friday: 06:40 - 18:00
- Staff Help Available,Saturday: 08:00 - 18:00
Assistance is provided by the conductor on the train or other station based staff if appropriate
Customer Help Points
No
Customer Services Notes
Contact our Customer Relations team directly via the Transport for Wales Website.
Left Luggage
Unavailable
Lost Property
Available
CCTV at the Station
Yes
Live service information
Announcements are made both visually and audibly
Induction loop availability
Induction loops are at designated listening areas
Station Accessibility
Step-free access
This station has step-free access to all platforms / the platform.
The station has step-free access to and between all platforms, at all times trains are running, via level access, lifts or ramps (in accordance with new-build standards re gradient/length). Additional station entrances or walking routes not meeting the A criteria are permitted, providing the additional walking distance to avoid these is no more than 100m.
Ticket barriers and gates
Unavailable
Accessible ticket machines
Available
The ticket machine(s) do not accept cash. Payment is by major debit and credit cards only. Ticket machines are touchscreen.
Height adjusted ticket office counter
Available
Induction loop
Yes
Ramp for train access
Available
Accessible Toilets
Available
Waiting rooms
Available
Seating area
Available
Wheelchairs available
Available
Tactile paving on platform edges
There are no tactile warnings on platforms
Getting to and from the station
Accessible taxis here
Available
Available from the taxi rank.
Outside the station.
Impaired mobility set down/pick-up point available
Available
Set down and pick up in the station car park, adjacent to the station building.
Accessible spaces
2 spaces
Accessible car park equipment
Yes
Staff Help
Staff help available
- Staff help available,Monday to Friday: 06:40 - 18:00
- Staff help available,Saturday: 08:00 - 18:00
Assistance is provided by the conductor on the train or other station based staff if appropriate
Customer Help Points
No
Helpline
- Helpline,Monday to Sunday: 08:00 - 20:00
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Nearest accessible station
Toilets
Available
Accessible Toilets
Available
Baby Changing
Available
Waiting Rooms
Available
Seating Area
Available
Car Parking Availability
- Car Parking Availability,Monday to Sunday & Public Holidays: Available
Spaces
76 spaces
Accessible spaces
2 spaces
Accessible car park equipment
Yes
Impaired mobility set down/pick up points available
Available
Set down and pick up in the station car park, adjacent to the station building.
Car park CCTV
Yes
Parking charges
Parking is free
ATM
Unavailable
Refreshment Facilities
Available
Café
Shops
Unavailable
Public Telephones
No
Post Boxes
Unavailable
Bicycle Storage
Spaces
8 spaces
Type of Storage
Stands
Location
Sheffield stands are available in two locations adjacent to the station building.
Sheltered
No
CCTV
Yes
Cycle and buggy facilities
There are no accessible cycle facilities but there is charging facilities
Help point bicycles
There is no help point close to the cycle parking
Bicycle Hire
Cycle Hire Information
There are no cycle hire facilities at this station.
More Information
Transport Links
The rail replacement bus stop is in the station car park.
Taxi rank in the station car park, adjacent to the station building.
There are no cycle hire facilities at this station.