Cathays (CYS)
Managed by Transport for Wales
Station facilities
-
Station seating facilities
-
Trolleys
-
Refreshments
-
ATM machine
-
Toilets
-
Pay phone
-
Internet
-
Post box
-
Tourist information office
-
Shops
Cathays
Getting to and from the station
- Car Park
No
- Onward travel information
-
The nearest bus stop is on Park Place
- Impaired mobility set down / pick up points available
- No
Ticket buying and collection
- Ticket Office
Yes
- Opening hours
-
Monday, Tuesday, Wednesday, Thursday, Friday 07:30 - 18:30
Saturday 09:30 - 15:30
Sunday Closed
- Location
-
Entrance to Pontypridd bound platform.
- Height adjusted ticket office counter
Height adjusted ticket counter is available at this station
- Induction loop
- This office has an induction loop
- Ticket machines
Yes
- Accessible ticket machines
- There are accessible ticket machines at this station
- Accessible ticket machines note
-
These machines accept debit/credit cards and cash.
The machine on the Cardiff-bound platform is only available during staffing hours.
The machine on the Pontypridd-bound platform is available all the time.
- Collection of pre-purchased tickets
Yes, from either ticket office or self-service ticket machine
- Smartcards
- Smartcards issued
No
- Smartcards validators
No
- More information about Penalty fares
Staffing and general services
- Information available from staff
Yes - from ticket office
- Information services - opening times
-
Monday - Friday 07:00 - 19:00
Saturday Closed
Sunday Closed
- Passenger Information Systems
- Departure screens, Arrival screens
- Customer help points
Yes
-
On the Pontypridd bound platform.
- Lost Property
- Yes
- Managed by Transport for Wales
- Visit our Lost Property page to submit a Lost Property form.
- 03333 211 202
- Customer Services
- Contact our Customer Relations team directly via the customer webform at www.tfwrail.wales
- Ticket gates
Yes
- CCTV
- Yes
- Location for Rail Replacement Services
-
At the bus stops adjacent to the Cardiff University Students' Union on Park Place
Facilities
- ATM Machine
No
- Toilets
No
- Waiting Rooms
No
Accessibility and mobility access
- Helpline Contact
- 03333 211202
- Helpline opening hours
-
Monday - Sunday 08:00 - 20:00
- Staff help available
Yes
- No platform staff available. Assistance is provided by the Conductor on the train.
- Ramp for train access
Yes
- Step free access coverage
No
- Step free access note
-
While both platforms are step-free, there is no facility for wheelchair users or persons with reduced mobility to cross between Platform 1 and 2 due to a steep footbridge.
Customers who have travelled from the Valleys and wish to access the University or the Civic Centre are advised to travel to Queen Street station, change onto a North-bound service and alight at Cathays on the return service.
The nearest fully accessible station is Cardiff Queen Street.
- Wheelchairs available
No
- Nearest station with more facilities CRS Code
- Cardiff Queen Street; Cardiff Central;