Darlington (DAR)

Managed by East Coast

 
Bank Top
Darlington
DL1 4AA
 

Station facilities

  • Station seating facilities

    First Class lounge Monday-Friday 06:00-20:00 Saturday 08:00-20:00 Sunday 08:00-20:00

    Located

    Platform 1

    Tickets Accepted

    • Fully inter-available First Class Season Ticket (i.e. tickets not specific to one train company)
    • Any First Class Anytime ticket valid for travel on the East Coast route
    • Any East Coast First Class packages
    • Holders of a First Class Lounge supplement, available for purchase with an East Coast First Advance ticket or First Class reader offer

    Tickets Not Accepted

    • All tickets with Weekend First supplements.
    • All First Class tickets valid only on other train operators, including ScotRail Sleepers
    • All First Advance tickets (unless accompanied by a First Class Lounge Upgrade)

    Facilities

    Toilets/Fax/Printer, TV, newspapers

    Refreshments

    Complimentary: water/ biscuits

    Wi-Fi

    Yes

    Showers

    No

    Seating area Yes
    Waiting Rooms None
    Note

    2 first, 1 standard class waiting rooms

    Women-only waiting room No
  • Trolleys

  • Refreshments

  • ATM machine

    ATM machine Yes
    Bureau de change No
  • Toilets

  • Pay phone

    Pay phone Cards and coins
  • Internet

    Public Wi-Fi No
    Note

    Find WiFi Hotspots around Darlington station

    Web kiosk No
  • Post box

  • Tourist information office

    Tourist information office No
  • Shops

    Shops Yes
 
 

Darlington

Stations made easy

Route planning around the station including maps and platforms

Show [DAR] route

 

Transport links

Connection time
7 minutes (minimum)
Cycle storage
Yes

All racks are covered by Council CCTV and there are security patrols every two hours.

Sheltered cycle storage
Partial
Cycle storage location
north end of Platform 4
Car park
Yes

Station Car Park - 382 spaces

Monday-Friday 24 hours
Saturday 24 hours
Sunday 24 hours

Short Stay parking available.

A Weekend offer is available from Friday (from 0600 hrs) until Monday (until 2359 hrs) at £16.00 inclusive. Offer is only available if car is parked from Friday. Ticket must be purchased in advance on day of travel from Travel Centre. Sold subject to availability.

To purchase a weekly, monthly or annual car park pass, a valid rail season ticket must be presented. American Express cards may not be accepted for payment.

*RinGo (Pay by Phone) facility, is available to customers utilising the Pay & Display car park at Darlington for either short and long stay Pay & Display, this facility does not guarantee a space and can be booked using tel: 01904 899 877

Saturday and Sunday daily rate of £7 (up till 01:59)



East Coast (Operator)

Charges: £1.00 per hour short stay (max 1 hour) Main car park £1.50 per hour, 4 to 7 hours £6.00. £11.00 daily, £44.00 weekly, £154.00 monthly, £396.00 three-monthly, £1188.00 annually

Taxi rank
Yes

Darlington is a major station with taxis usually available on a rank. Advance booking is not normally necessary or even possible, unless arriving early in the morning or late at night. Operator who accept bookings is:

 Station Taxis 01325 468 888

Rail replacement

Replacement coach services depart from the station entrance

Bus services
Yes

Information to plan your onward journey is available in a printable format here

Onward travel
Plan your journey to and from the station with Traveline

Ticket buying and collection

Ticket office opening
Monday, Tuesday, Wednesday, Thursday 06:00-20:00
Friday 06:00-21:00
Saturday 06:30-19:45
Sunday 07:45-20:00

Advance tickets & reservations only available during the following hours : Monday - Friday 08:00 - 20:00;Saturday 08:00 - 18:00; Sunday 09:00 - 20:00

 

Self-service machines
Yes
Collect from counter
Yes
Collect from machine
Yes

Two machines outside the Travel Centre (Cash & Card payments) and one machine inside the Travel Centre (Card Only)


Two machines outside the travel centre and one machine inside the travel centre.

Penalty fares

Penalty Fares do not apply when travelling from Darlington station.

Accessibility and mobility access

Customer help points
No

Adjacent to turning circle, main entrance, a phone is provided for a link to SMC


Staff help
Monday-Friday 24 hours
Saturday 06:00-23:59
Sunday 24 hours
Accessible ticket machines
Yes

All machines are DDA compliant

Accessible ticket office counter
No

Travel Centre Floor Walkers will assist any disabled passengers unable to access the booking office window

Induction loop
Yes
Ramp for train access
Yes
Accessible taxis
Yes

Generally available but advance booking recommended

Accessible public telephones
No

text phones are available and staff are on hand to assist as required due to no low level phones

Accessible toilets
Yes

Key available at Customer Reception platform 1

Step free access coverage
Whole station
Impaired mobility set down
Yes
Disabled parking
Yes - 8 spaces Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge
Accessible car park equipment
No

The large car park at Garbutt Square does not have ramp access. Please use designated bays in main station

Wheelchairs
Yes
Ticket gates
Yes

General services information

Customer service
Yes
Monday-Friday 08:30-17:00

We welcome your feedback, suggestions and ideas to help us to make changes that can develop and grow our business.

Left luggage
No
Lost property
Yes
Monday-Friday 09:00-16:00

Located at Newark North Gate station. Lost property handed in/found is kept for 21 days at the station before going to Newark.

Tel 08457225333

British Transport Police
0800 40 50 40

Staffing

Staffing level
Full-time
Monday-Saturday 24 hours
Sunday 07:00-23:59

Station map

Station plan

Large station plan for Darlington

View larger version
Stations made easy
Show [DAR] route

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