Station facilities
-
Station seating facilities
-
Trolleys
Trolleys Yes -
Refreshments
Note -
ATM machine
ATM machine -
Toilets
Toilets -
Pay phone
Pay phone Cards and Coins -
Internet
-
Post box
Note -
Tourist information office
-
Shops
Shops
Darlington
Getting to and from the station
- Car Park
Station Car Park- Operator
- East Coast
- Address
-
-
-
- Opening hours
-
Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
- Number of spaces
- 382
- Accessible spaces
- 8
- Accessible spaces note
- Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge
- Accessible car park equipment
-
Wheelchair users may require assistance using car park equipment at this station
The large car park at Garbutt Square does not have ramp access. Please use designated bays in main station
- Free of charge
- No
- Daily rate
- £11.00
- Off peak rate
- £7.00
- Weekly rate
- £47.00
- Monthly rate
- £166.00
- 3 Monthly rate
- £426.00
- Annual rate
- £ 1277.00
- CCTV Coverage
- No
- Car Park
- Short stay
- Operator
- East Coast
- Free of charge
- No
- Hourly rate
- £2.00
- CCTV Coverage
- No
- Onward travel information
-
Information to plan your onward journey is available in a printable format here
- Taxi
-
Darlington is a major station with taxis usually available on a rank. Advance booking is not normally necessary or even possible, unless arriving early in the morning or late at night. Operator who accept bookings is:
Station Taxis 01325 468 888
- Accessible taxis
-
Generally available but advance booking recommended
- Impaired mobility set down / pick up points available
- Yes
- Airport
-
Daily, 'Arriva' bus route 12/A links Darlington Parkgate road (about 5 minutes walk from station) with Durham Tees Valley Airport. For bus times: www.arrivabus.co.uk
Ticket Buying and Collection
- Ticket Office
- Yes
- Opening hours
-
Monday,Tuesday,Wednesday,Thursday 06:00 - 20:00
Friday 06:00 - 21:00
Saturday 06:30 - 19:45
Sunday 07:45 - 20:00
- Location
-
Two machines outside the travel centre and one machine inside the travel centre.
- Height adjusted ticket office counter
- Height adjusted ticket counter is not available at this station
- Induction loop
- This office has an induction loop
- Ticket machines
- Yes
- Accessible ticket machines
- There are accessible ticket machines at this station
- Accessible ticket machines note
-
All machines are DDA compliant
- Collection of pre-purchased tickets
- Yes, from either ticket office or self-service ticket machine
- Smartcards
- Smartcards issued
- No
- Smartcards top-up
- Not possible at this station
- Smartcards validators
- No
Staffing and General Services
- Information available from staff
- Information services - opening times
-
Monday,Tuesday,Wednesday,Thursday,Friday,Saturday 24 Hours a Day
Sunday 07:00 - 23:59
- Customer help points
- No
- Lost Property
- Yes
-
Monday - Friday 09:00 - 16:00
- 01302 362175
- Customer Services
-
We welcome your feedback, suggestions and ideas to help us to make changes that can develop and grow our business.
- Ticket gates
- Yes
- CCTV
- Yes
- Location for Rail Replacement Services
-
Replacement coach services depart from the station entrance
Facilities
- ATM Machine
- Yes
- First class Lounge
- Yes
- First class Lounge location
-
Located
Platform 1
Tickets Accepted
- Fully inter-available First Class Season Ticket (i.e. tickets not specific to one train company)
- Any First Class Anytime ticket valid for travel on the East Coast route
- Any East Coast First Class packages
- Holders of a First Class Lounge supplement, available for purchase with an East Coast First Advance ticket or First Class reader offer
Tickets Not Accepted
- All tickets with Weekend First supplements.
- All First Class tickets valid only on other train operators, including ScotRail Sleepers
- All First Advance tickets (unless accompanied by a First Class Lounge Upgrade)
Facilities
Toilets/Fax/Printer, TV, newspapers
Refreshments
Complimentary: water/ biscuits
Wi-Fi
Yes
Showers
No
- First class Lounge opening hours
-
Monday - Friday 06:00 - 20:00
Saturday 08:00 - 20:00
Sunday 08:00 - 20:00
- Pay phones
- Yes
- Pay phones type
- Cards and Coins
- Accessible public telephones
-
text phones are available and staff are on hand to assist as required due to no low level phones
- Post box
- Yes
- Refreshment facilities
- Yes
- Shops
- Yes
- Toilets
- Yes
- Baby changing facilities
- Yes
- Baby changing facilities location
- National key toilets
- No
- Trolleys
- Yes
- Waiting Rooms
- No
Accessibility and Mobility access
- Staff help available
- Yes
- Ramp for train access
- Yes
- Step free access coverage
- Yes
- Step free access note
- Wheelchairs available
- Yes
- Wheelchairs available open hours
- Nearest station with more facilities CRS Code
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