Darlington (DAR)

Managed by East Coast 

 
Bank Top
Darlington
DL1 4AA
 

Station facilities

  • Station seating facilities

  • Trolleys

    Trolleys Yes
  • Refreshments

    Note
  • ATM machine

    ATM machine
  • Toilets

    Toilets
  • Pay phone

    Pay phone Cards and Coins
  • Internet

  • Post box

    Note
  • Tourist information office

  • Shops

    Shops
 
 

Darlington

Stations made easy

Route planning around the station including maps and platforms

Show [DAR] route

 

Getting to and from the station

 
Car Park
Station Car Park
Operator
East Coast
Address
-
-
Note

For a map of how to get to the car park, please click here.

Opening hours
Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
Number of spaces
382  with 8 accessible spaces available
Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge 
Accessible car park equipment
Wheelchair users may require assistance using car park equipment at this station 

The large car park at Garbutt Square does not have ramp access. Please use designated bays in main station

Free of charge
No
Daily rate
£11.00
Off peak rate
£7.00
Weekly rate
£47.00
Monthly rate
£178.00
3 Monthly rate
£458.00
Annual rate
£ 1373.00
CCTV Coverage
No
Car Park
Short stay
Operator
East Coast
Free of charge
No
Hourly rate
£2.00
CCTV Coverage
No
Car Park
Free of charge
No
CCTV Coverage
No
Cycle Parking
Cycle storage type
Compound,Stands
Sheltered cycle storage
Yes
Cycle storage spaces
76

All racks are covered by Council CCTV and there are security patrols every two hours.

CCTV Coverage
Yes
Onward travel information

Information to plan your onward journey is available in a printable format here

Taxi

Darlington is a major station with taxis usually available on a rank. Advance booking is not normally necessary or even possible, unless arriving early in the morning or late at night. Operator who accept bookings is:

 Station Taxis 01325 468 888

Accessible taxis

Generally available but advance booking recommended

Impaired mobility set down / pick up points available
Yes
Airport

Daily, 'Arriva' bus route 12/A links Darlington Parkgate road (about 5 minutes walk from station) with Durham Tees Valley Airport. For bus times: www.arrivabus.co.uk

Ticket buying and collection

 
Ticket Office
Yes
Opening hours
Monday,Tuesday,Wednesday,Thursday 06:00 - 20:00
Friday 06:00 - 21:00
Saturday 06:30 - 19:45
Sunday 07:45 - 20:00
Location

Three machines outside the travel centre and one machine inside the travel centre.

Height adjusted ticket office counter
Height adjusted ticket counter is not available at this station
Induction loop
This office has an induction loop
Ticket machines
Yes
Accessible ticket machines
There are accessible ticket machines at this station
Accessible ticket machines note

All machines are DDA compliant

Collection of pre-purchased tickets
Yes, from either ticket office or self-service ticket machine
Smartcards
Smartcards issued
No
Smartcards top-up
Not possible at this station
Smartcards validators
No

Staffing and general services

 
Information available from staff
 
Information services - opening times
Monday - Friday 24 Hours a Day
Saturday 00:00 - 23:55
Sunday 07:30 - 00:00
 
Customer help points
No
Lost Property
Yes
Monday - Friday 09:00 - 16:00
01302 362175
Customer Services

We welcome your feedback, suggestions and ideas to help us to make changes that can develop and grow our business.

Ticket gates
Yes
CCTV
Yes
Location for Rail Replacement Services

Replacement coach services depart from the station entrance

Facilities

 
ATM Machine
Yes
First class Lounge
Yes

Opening Hours

  • Mon-Fri 06:00 - 20:00
  • Sat 06:00 - 20:00
  • Sun 08:00 - 20:00

 

Located

Platform 1

Assistance dogs and other well behaved dogs on leads will be permitted in all East Coast First Class Lounges

Tickets Accepted

  • Fully inter-available First Class Season Ticket (i.e. tickets not specific to one train company)
  • Any First Class Anytime ticket valid for travel on the East Coast route
  • Any East Coast First Class packages
  • First Advance (routed EC/EC & Connections)
  • EC First Class Reader Offer (routed EC/EC & Connections)
  • EC First Class Flat Fare (routed EC/EC & Connections)
  • EC Rewards First Class Leisure Single(routed EC/EC & Connections)
  • East Coast Print @ Home First Class Upgrade voucher  (routed EC/EC & Connections)
  • Inclusive Tour Tickets (Superbreak etc.)
  • Weekend First

Tickets Not Accepted

  • All First Class tickets valid only on other train operators, including ScotRail Sleepers

Facilities

Toilets/Fax/Printer, TV, newspapers

Refreshments

Complimentary: water/ biscuits

Wi-Fi

Yes

Showers

No

First class Lounge opening hours
Pay phones
Yes
Pay phones type
Cards and Coins
Accessible public telephones

text phones are available and staff are on hand to assist as required due to no low level phones

Post box
Yes
Refreshment facilities
Yes
Shops
Yes
Toilets
Yes
Baby changing facilities
Yes
Baby changing facilities location
 
National key toilets
No
Trolleys
Yes
Waiting Rooms
No

Accessibility and mobility access

 
Staff help available
Yes
Ramp for train access
Yes
Step free access coverage
Yes
Step free access note
 
Wheelchairs available
Yes
Wheelchairs available open hours
Nearest station with more facilities CRS Code

Station Map

 
Station plan

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Stations made easy
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