Derby (DBY)
Managed by East Midlands Trains
Station facilities
-
Station seating facilities
First Class lounge Monday-Friday 06:45-12:00 Located
Platform 1 access on the outside of the station
Tickets Accepted
All First Class tickets with the exception of First Class Advance
Facilities
Screens with updated train information
Refreshments
Complimentary tea and coffee
Wi-Fi
Yes
Seating area Yes Waiting Rooms Available Note Yes
Women-Only Waiting Room No -
Trolleys
-
Refreshments
-
ATM Machine
ATM Machine Yes Bureau de Change No -
Toilets
-
Pay Phone
Pay Phone Cards and coins -
Internet
Public WiFi No Note Web Kiosk No -
Post Box
-
Tourist Information Office
Tourist Information Office No -
Shops
Shops Yes
Derby
Transport links
- Connection time
- 10 minutes (minimum)
- Cycle storage
- To be confirmed by station operator
- Sheltered cycle storage
- Yes
- Cycle storage location
- Located in North Car Park
- Car park
- Station Car Park
- Car park opening
- Monday-Sunday 24 hours
- Monday-Friday 24 hours
- Saturday 24 hours
- Sunday 24 hours
- Car park operator phone
- 08457 125 678 (primary)
- Car park spaces
- 609
- Charges
- £6.00(After 10:00 Mon-Fri, all day Sat and Sun) off peak , £11.00 daily , £44.00(£22.00 per weekend Fri-Mon inclusive) weekly , £173.00 monthly , £466.00 three-monthly , £1,382.00 annually
- Notes
-
Accredited with Park Mark Safer Parking Award Main Car park is Pay & Display Short stay car park PAY & DISPLAY is 50p FOR 20 MINUTES Change machines are available on both Station concourse and Pride Park entrance
Ticket buying and collection
- Ticket office opening
- Monday-Friday 04:55-22:45
- Saturday 04:55-22:45
- Sunday 06:20-23:00
- Self-service machines
- Yes
- Collect from counter
- No
- Collect from machine
- Yes
On the station concourse
- Oyster PrePay
- No
- no
- Penalty fares
Penalty Fares apply to journeys from Derby Station when travelling with:
East Midlands Trains
Penalty Fares do not apply if travelling with:
Northern
Cross Country
Accessibility and mobility access
- Customer help points
- Yes
- Staff help
-
Yes
- Monday-Sunday 04:45-02:43
- Monday-Friday 24 hours
- Saturday 24 hours
- Sunday 24 hours
- Accessible ticket machines
- Yes
- Accessible ticket office counter
- No
- Induction loop
- Yes
- Ramp for train access
- Yes
- Accessible taxis
- Yes
- Accessible public telephones
- Yes
- National key toilets
- Yes
radar key available from customer reception
- Step free access coverage
- Whole station
lifts plus subway
- Impaired mobility set down
- Yes
- Disabled parking
- Yes
- Accessible car park equipment
- No
- Wheelchairs
- Yes
General services information
- Customer service
- Yes
- Monday-Friday 06:00-22:00
- Saturday 06:00-22:00
- Sunday 06:00-22:00
- Left luggage
- No
- Lost property
- No
- British Transport Police
- 0800 40 50 40
Staffing
- Staffing level
- Full time
- Monday-Friday 24 hours
- Saturday 24 hours
- Sunday 24 hours
