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Station Facilities: Dagenham Dock (DDK)
Current Station Information ^ Top
| Service | Details |
|---|---|
| TrainTracker Phone Number | 0871 200 49 50 |
| TrainTrackerText | Text dep DDK to 84950 |
| Live Departures | Live departures for this station |
| Live Arrivals | Live arrivals for this station |
| Live Departures and Arrivals | Live departures and arrivals |
Staffing ^ Top
| Service | Details |
|---|---|
| Staffing Level | Full Time |
| Staffing Hours | Monday-Friday 06:15-13:40 Saturday 08:15-15:40 Sunday Closed |
| CCTV | Yes |
Information Systems ^ Top
| Service | Details |
|---|---|
| Staffed Information Point | No |
Ticket Buying and Collection ^ Top
| Service | Details |
|---|---|
| Ticket Office | Monday-Friday 06:15-13:40 Saturday 08:15-15:40 Sunday Closed |
| Self Service Ticket Machines | No |
| Collection of Pre-purchased Tickets | No |
| Telesales | Monday-Friday 08:00-20:00 Saturday 08:00-20:00 Sunday 08:00-20:00 |
| Telesales - Web Address | www.c2c-online.co.uk../Generic.aspx?id=187 |
| Oyster PrePay | No |
| Travelcard Area |
|
| Travelcard Zone |
|
| Penalty Fares |
Penalty Fares apply to journeys from Dagenham Dock station when travelling with: |
General Services Information ^ Top
| Service | Details |
|---|---|
| Customer Service | Monday-Friday 08:00-18:00 Saturday Closed Sunday Closed |
| Customer Service - Primary Phone Number | 0845 601 4873 |
| Customer Service - Fax Number | 01603 214 516 |
| Customer Service - Primary Textphone Number | 0845 606 7245 |
| Customer Service - Address | c2c Customer Services Freepost ADM 3968 Southend on Sea SS1 1ZS |
| Customer Service - Web Address | www.c2c-online.co.uk |
| Customer Service - Email Address | custrel@c2crail.co.uk |
| Customer Service - Note | Closed on Christmas Day and Boxing Day |
| Left Luggage | No |
| Lost Property | Yes |
| Lost Property - Email Address | lostproperty@c2crail.co.uk |
| Lost Property - Note | LPO AT Southend Central Station . Telephone enquiries Only 01702 357 699 |
| British Transport Police - Phone Number | 0800 40 50 40 |
Station Facilities ^ Top
| Service | Details |
|---|---|
| First Class Lounge | No |
| Seating Area | No |
| Waiting Rooms | None |
| Women-Only Waiting Room | No |
| Trolleys | No |
| Refreshment Facilities | No |
| Toilets | No |
| Baby Changing | No |
| Pay Phone | No |
| Public WiFi | No |
| Public WiFi - Note | Find WiFi Hotspots around Dagenham Dock station |
| Web Kiosk | No |
| Post Box | No |
| Tourist Information Office | No |
| Bureau de Change | No |
| Shops | No |
Accessibility ^ Top
| Service | Details |
|---|---|
| Helpline | No |
| Customer Help Points | Yes |
| Staff Help | No |
| Accessible Ticket Machines | Yes |
| Accessible Ticket Office Counter | No |
| Accessible Ticket Office Counter - Note | Customer Service Staff |
| Induction Loop | Yes |
| Ramp for Train Access | To be confirmed by station operator |
| Ramp for Train Access - Note |
If you need assistance we recommend that you book at least 24 hours in advance of travel.
|
| Accessible Taxis | No |
| Accessible Public Telephones | No |
| National Key Toilets | Yes |
| National Key Toilets - Note | Key Avaiable from Ticket Office |
| Step Free Access Coverage | Whole station |
| Imparied Mobility Set Down | Yes |
| Imparied Mobility Set Down - Note | Outside main entrance |
| Disabled Parking | To be confirmed by station operator |
| Accessible Car Park Equipment | To be confirmed by station operator |
| Accessible Car Park Equipment - Note | Access to Car park payment facilities is not required as parking is free for disabled users in disabled parking spaces. |
| Wheelchairs | No |
Transport Links ^ Top
| Service | Details | ||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Minimum Connection Time (mins) | 5 | ||||||||||||||
| Cycle Storage Availability | Yes | ||||||||||||||
| Cycle Storage | 4 | ||||||||||||||
| Cycle Storage Sheltered | No | ||||||||||||||
| Cycle Storage CCTV | Yes | ||||||||||||||
| Cycle Storage Location | by station entrance | ||||||||||||||
| Car Park: |
| ||||||||||||||
| Taxi Rank | No | ||||||||||||||
| Bus Services | To be confirmed by station operator | ||||||||||||||
| Metro Services | To be confirmed by station operator | ||||||||||||||
| Car Hire | To be confirmed by station operator | ||||||||||||||
| Cycle Hire | To be confirmed by station operator | ||||||||||||||
| Local Transport Link | Plan your journey to and from the station with Traveline |
