Station Facilities: Dundee (DEE)

Managed by First ScotRail 

South Union Street
Dundee
Dundee City

DD1 4BY

Last changed: 14:25 on 14 Oct 2008

Current Station Information ^ Top

Service Details
TrainTracker Phone Number 0871 200 49 50
TrainTrackerText Text dep DEE to 84950
Live Departures Live departures for this station
Live ArrivalsLive arrivals for this station
Live Departures and ArrivalsLive departures and arrivals

Staffing ^ Top

Service Details
Staffing Level Part Time
Staffing Hours Monday-Saturday 06:25-19:30 Sunday 08:30-19:30
CCTV Yes

Information Systems ^ Top

Service Details
Passenger Information Services Departure screens Arrival screens Announcements
Help Point/Phone Staffed response
Staffed Information Point No

Ticket Buying and Collection ^ Top

Service Details
Ticket Office Monday-Saturday 06:25-19:30 Sunday 08:30-19:30
Self Service Ticket Machines Yes
Collection of Pre-purchased Tickets Yes
Collection of Pre-purchased Tickets - Details
From Ticket Office CounterYes
From Ticket MachineYes
Telesales No
Oyster PrePay No
Penalty Fares Penalty Fares do not apply when travelling from Dundee station.

General Services Information ^ Top

Service Details
Customer Service Yes
Customer Service - Primary Phone Number 0845 6015929
Customer Service - Alternate Phone Number 0845 605 7021
Customer Service - Note

For disabled customers booking assistance please phone 0800 912 2901 (textphone 0800 912 2899)

Left Luggage No
Lost Property No
Lost Property - Note

Lost Property is held at: ScotRail Lost Property Office, Glasgow Queen Street Station, North Hanover Street, Glasgow G1 2AF Tele. 0141 335 3276 Opening hours 0700-1900 Monday- Saturday Closed Sunday

British Transport Police - Phone Number 0800 40 50 40

Station Facilities ^ Top

Service Details
First Class Lounge No
Seating Area Yes
Waiting Rooms Available
Waiting Rooms - Note

Covered Concourse

Women-Only Waiting Room No
Trolleys Yes
Refreshment Facilities Yes
Toilets Yes
Baby Changing Yes
Pay Phone Yes - Cards and Coins
Public WiFi No
Public WiFi - Note Find WiFi Hotspots around Dundee station
Web Kiosk No
Post Box Yes
Tourist Information Office No
ATM Machine Yes
Bureau de Change No
Shops Yes

Accessibility ^ Top

Service Details
Helpline Yes
Customer Help Points Yes
Staff Help Monday-Saturday 05:45-00:45 Sunday 08:30-00:45
Accessible Ticket Machines Yes
Accessible Ticket Office Counter Yes
Induction Loop Yes
Ramp for Train Access To be confirmed by station operator
Ramp for Train Access - Note If you need assistance we recommend that you book at least 24 hours in advance of travel.
Accessible Taxis No
Accessible Public Telephones No
National Key Toilets Yes
Step Free Access Coverage Whole station
Step Free Access Coverage - Note

  • Stairs down or lift to all platforms. Level access to ticket office from street.
Imparied Mobility Set Down No
Disabled Parking No
Accessible Car Park Equipment No
Wheelchairs Yes

Transport Links ^ Top

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