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Dean (Wilts) (DEN)

Dean station, Rectory Hill, West Dean, Hampshire, SP5 1JF

Live trains

Radio buttons live-trains-finder-type

Ticket Office

Opening Hours

Unavailable

Location

Dean does not have a ticket office.

Ticket Machines

No

Collect tickets bought online
  • No
Accessible ticket machines

Unavailable

Induction loop

Yes

Smartcards

Smartcards issued at this station

No

Smartcard tickets
  • No
Smartcard validators

No

Smartcard note

Smartcard Accepted

Information Available

  • Yes - from help point

Customer Information

Unavailable

Staff Help Available

  • Staff Help Available,Monday to Friday: Unavailable
  • Staff Help Available,Saturday: Unavailable
  • Staff Help Available,Sunday: Unavailable

Customer Help Points

Yes

Customer Services Notes

Please contact our Customer Service Centre on 0345 6000 650

Left Luggage

Unavailable

Lost Property

  • Lost Property,Monday to Friday: 07:30 - 19:00
  • Lost Property,Saturday to Sunday: Unavailable
  • Lost Property,Public Holidays: Unavailable

Opening times are for the Lost Property office at London Waterloo. There is no Lost Property office at Dean.

CCTV at the Station

No

Help Point location

There are Help Points

Live service information

Announcements are only made audibly

Induction loop availability

Induction loops are throughout this station

Station Accessibility

Step-free access

Step-free access to all platforms - may include long or steep ramps. Access between platforms may be via the street.

Step free Category B1 - Step free access between platforms is via a level crossing.

Ticket barriers and gates

Unavailable

Accessible ticket machines

Unavailable

Induction loop

Yes

Ramp for train access

Available

Accessible Toilets

Unavailable

Waiting rooms

Unavailable

Seating area

Unavailable

Induction loop pay phones

Available

Public telephones are not accessible

Wheelchairs available

Unavailable

Tactile paving on platform edges

There are tactile warnings on all platforms

Getting to and from the station

Accessible taxis here

Available

Accessible taxis are not available

Impaired mobility set down/pick-up point available

Unavailable

Impaired mobility set-down/ pick-up point note

This is a combined drop-off and pick-up point

Seating or waiting facilities at drop-off/ pick-up

There are no seating or waiting facilities at this drop-off and/or pick-up point

Waiting facility location

The drop-off and/or pick-up point is accessed via an uncontrolled road crossing such as a zebra crossing

Ramp deployment from rear of vehicle

Ramps can only be deployed from the rear of a vehicle

Set-down/ pick-up location covered

The drop-off and/or pick-up point is uncovered

Dimensions of set-down/ pick-up spaces

Lane is at least 3.6m wide

Number of set-down/ pick-up spaces

There is space for more than 5 vehicles to drop-off and/or pick-up

Help Point near set-down/ pick-up

There is no Help Point close to the drop-off and/or pick-up point

Staff Help

Staff help available
  • Staff help available,Monday to Friday: Unavailable
  • Staff help available,Saturday: Unavailable
  • Staff help available,Sunday: Unavailable
Customer Help Points

Yes

Helpline

Available

24 hours a day, except Christmas Day and Boxing Day

Assistance is available to customers boarding and alighting trains, at all times trains are running. At this station assistance is provided by the Guard on board the train. You can book assistance up to 2 hours before your journey when travelling on South Western Railway. Planning in advance isn't always possible so do not worry if you haven't booked - please make yourself known to the Guard, who will step out onto the platform when the train arrives.

Help Point location

There are Help Points

Toilets

Unavailable

Accessible Toilets

Unavailable

Baby Changing

Unavailable

Waiting Rooms

Unavailable

Seating Area

Unavailable

Sheltered waiting area

There is sheltered waiting

Refreshment Facilities

Unavailable

Public Telephones

No

Accessible Public Telephones

Available

Public telephones are not accessible

Public Wi-Fi

Available

Find WiFi Hotspots near this station

Bicycle Storage

Spaces

4 spaces

Type of Storage

Stands

Location

Under canopy on Platform 1

Sheltered

Yes

CCTV

No

Bicycle Hire

Cycle Hire Information

There are no cycle hire facilities at this station

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