Dumfries (DMF)

Managed by ScotRail 

 
Lovers Walk
DUMFRIES
DG1 1NF
 

Station facilities

  • Station seating facilities

    Station seating facilities
  • Trolleys

  • Refreshments

    Note Station Cafe
  • ATM machine

  • Toilets

    Toilets
  • Pay phone

    Pay phone Cards and Coins
  • Internet

    Public Wi-Fi Yes
  • Post box

  • Tourist information office

  • Shops

 
 

Dumfries

Stations made easy

Route planning around the station including maps and platforms

Show [DMF] route

 

Station Message: Alert!

Please note that passengers going to Carlisle who need assistance should not be asked to report at booking office. They should be asked to go straight to the platform for Carlisle.

Getting to and from the station

 

Bicycle parking

Stands
Storage sheltered
Yes
Storage spaces
20
Storage CCTV
No
Car Park
Station Car Park
Address
-
-
Opening hours
Monday - Sunday 24 Hours a Day
Number of spaces
134  with 4 accessible spaces available
Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge 
Accessible car park equipment
Wheelchair users may require assistance using car park equipment at this station 
Free of charge
No
CCTV Coverage
Yes
Onward travel information
for details of bus services, visit www.travelinescotland.com or call 0871 200 22 33 (24 hours)
Taxi
visit www.traintaxi.co.uk for details of taxis available for hire
Impaired mobility set down / pick up points available
No
Car hire

Glenrental car hire - Platform 2 Tel. 01387 266550

Ticket buying and collection

 
Ticket Office
Yes
Opening hours
Monday - Friday 06:35 - 19:30
Saturday 06:35 - 19:30
Sunday 10:30 - 19:55
Height adjusted ticket office counter
Height adjusted ticket counter is available at this station
Induction loop
This office has an induction loop
Ticket machines
No
Collection of pre-purchased tickets
Yes, from either ticket office or self-service ticket machine
Smartcards
Smartcards issued
No
Smartcards validators
Yes

Staffing and general services

 
Information available from staff
Yes - from help point,Yes - from ticket office 
Information services - opening times
Monday,Tuesday,Wednesday,Thursday,Friday,Saturday 06:35 - 19:30
Sunday 10:30 - 19:55
 
Passenger Information Systems
Departure screens, Announcements
Customer help points
Yes
Customer Services
customer.relations@scotrail.co.uk
Ticket gates
No
CCTV
Yes
Location for Rail Replacement Services

Buses pick up/drop off from the station car park 

Facilities

 
ATM Machine
No
Pay phones
Yes
Pay phones type
Cards and Coins
Public Wi-Fi
Yes
Refreshment facilities
Yes
Station Cafe
Toilets
Yes
Baby changing facilities
Yes
Baby changing facilities location
 
National key toilets
Yes
Waiting Rooms
Yes
Waiting rooms opening hours

Accessibility and mobility access

 
Helpline Contact
Tel: 0800 912 2901; 18001 0800 912 2901 (for the hard of hearing)
Staff help available
Yes
Staff help available opening times
Monday,Tuesday,Wednesday,Thursday,Friday,Saturday 06:35 - 19:30
Sunday 10:30 - 19:55
Ramp for train access
Yes
Step free access coverage
Yes
Step free access note

Level access to ticket office and northbound platform. Level access from road to southbound platform, connecting footbridge with stairs between platforms.

 
Wheelchairs available
Yes

Station Map

 
Station plan

View larger version
Stations made easy
Show [DMF] route

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