Doncaster (DON)

Managed by London North Eastern Railway 

 
Doncaster station
Station Court
Doncaster
South Yorkshire
DN1 1PE
 

Station facilities

  • Station seating facilities

    Station seating facilities

    Platform 3 opening hours - 05:00 - 22:30

    Platform 4 North Waiting Room opening hours -  05:00 - 01:30

    Platform 4 South Waiting Room opening hours  - 05:00 - 22:30

     

  • Trolleys

    Trolleys Yes

  • Refreshments

    Note

  • ATM machine

    ATM machine Located on concourse

  • Toilets

    Toilets The toilets are adjacent to Platforms 3 and 4. The National key toilets are located on Platforms 3a and 8; these toilets are operated by a RADAR key. A RADAR key is available from the Customer Information Points on Platforms 4 and 8.

  • Pay phone

    Pay phone Cards and Coins

  • Internet

    Public Wi-Fi Yes

  • Post box

    Note

  • Tourist information office

  • Shops

    Shops
 
 

Doncaster

Stations made easy

Route planning around the station including maps and platforms

Show [DON] route

 

Station Message: Alert!

A canopy is being built at the front of the station which will provide a covered walkway to the front of the station, taxi rank and new car park on West Street. Works to the canopy will finish in May 2019. 

During this time, parking spaces will be available in the West Street car park. The front of the station will be for drop-off and pick-up only until July 2019. After this time, Doncaster Council will be pedestrianising the forecourt. This work will be complete in Summer 2020.

Getting to and from the station

 

Bicycle parking

Stands
Storage sheltered
Yes
Storage location

Within car park

Storage spaces
62

CCTV is via British Transport Police office.

Storage CCTV
Yes
Car Park
MSCP Frenchgate Shopping Centre
Operator
London North Eastern Railway
Address
-
-
Note

For a map of how to get to the car park, please click here.

Opening hours
Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
Number of spaces
500  with 25 accessible spaces available
Parking is not free for Blue Badge holders. A valid International Blue Badge still needs to be displayed when parking in the relevant bays.
 
Accessible car park equipment
Wheelchair users can use car park equipment at this station unaided 
Free of charge
No
Daily rate
£12.50
Saturday rate
£6.00
Sunday rate
£6.00
Hourly rate
£1.50
Weekly rate
£53.00
Monthly rate
£194.00
3 Monthly rate
£499.00
Annual rate
£1499.00
CCTV Coverage
No
Car Park
Address
-
-
Opening hours
Free of charge
No
CCTV Coverage
No
Onward travel information

Information to plan your onward journey is available in a printable format here

Taxi

Doncaster is a large station with taxis usually available on a rank. Advance booking is not normally necessary or even possible, unless arriving early in the morning or late at night. Operator who accept bookings is Doncaster Station Taxis 01302 368 636

Accessible taxis

Advance booking not required

Impaired mobility set down / pick up points available
Yes

station front

Airport

Bus services to Robin Hood (Doncaster Sheffield) Airport from Doncaster Interchange (adjacent to rail station):

Daily, regular 'Airport Shuttle' bus service 707, operated by Wilfreda Beehive.

Daily, frequent bus route 91, operated by 'First'. www.firstgroup.com/ukbus.

Daily, regular bus route X19, operated by Stagecoach. www.stagecoachbus.com/about/yorkshire 

Ticket buying and collection

 
Ticket Office
Yes
Opening hours
Monday, Tuesday, Wednesday, Thursday 05:15 - 20:00
Friday 05:15 - 21:00
Saturday 05:15 - 20:00
Sunday 08:00 - 20:00

For advance purchases the opening hours are Mon-Fri 0830-1930 Sat 0830-1800 Sun 0930-1800

Location

Two machines on concourse and three machines inside travel centre.

Height adjusted ticket office counter
Height adjusted ticket counter is available at this station
Induction loop
This office has an induction loop
Ticket machines
Yes
Accessible ticket machines
There are accessible ticket machines at this station
Accessible ticket machines note

.

Collection of pre-purchased tickets
Yes, from either ticket office or self-service ticket machine
Smartcards
Smartcards issued
No
Smartcards validators
No

Staffing and general services

 
Information available from staff
 
Information services - opening times
Monday - Friday 05:00 - 01:30
Saturday 05:00 - 00:30
Sunday 07:45 - 00:30
 
Customer help points
No
Lost Property
Yes
Monday - Friday 09:00 - 16:00
03457 225333
Customer Services

We welcome your feedback, suggestions and ideas to help us to make changes that can develop and grow our business.

 

Ticket gates
No
CCTV
Yes
Location for Rail Replacement Services

Pick Up / Drop Off outside the front of the station and park in the station overflow car park.

Facilities

 
ATM Machine
Yes
Located on concourse
First class Lounge
Yes

Located

Platform 3A

Assistance dogs and other well behaved dogs on leads will be permitted in all London North Eastern Railway First Class Lounges

Tickets Accepted 

  • Fully inter-available First Class Season Ticket (i.e. tickets not specific to one train company)
  • Any First Class Anytime ticket valid for travel on the London North Eastern Railway route
  • Any London North Eastern Railway First Class packages
  • London North Eastern Railway First Advance (routed LNER/LNER& connections)
  • London North Eastern Railway First Class Reader Offer (routed LNER/LNER & connections)
  • London North Eastern Railway First Class Flat Fare (routed LNER/LNER & connections)
  • London North Eastern Railway Rewards First Class Leisure Single (routed LNER/LNER & connections)
  • London North Eastern Self Print First Class Upgrade voucher (routed LNER/LNER& connections)
  • Inclusive Tour Tickets (Superbreak etc.)
  • Weekend First

  Restricted tickets

  • All First Class tickets valid only on other train operators, including Caledonian Sleepers

Facilities

Toilets, Newspapers.

Refreshments

Complimentary: tea/coffee/hot chocolate/orange juice/water/ biscuits

Wi-Fi

Available

Showers

Not available

First class Lounge opening hours
Monday - Friday 06:00 - 20:45
Saturday 06:00 - 20:45
Sunday 08:00 - 20:45
Pay phones
Yes
Pay phones type
Cards and Coins
Accessible public telephones

Phones are low level but not text

Post box
Yes
Public Wi-Fi
Yes

www.btwifi.com/find 

Refreshment facilities
Yes
Shops
Yes
Toilets
Yes
Toilets Location
The toilets are adjacent to Platforms 3 and 4. The National key toilets are located on Platforms 3a and 8; these toilets are operated by a RADAR key. A RADAR key is available from the Customer Information Points on Platforms 4 and 8.
Accessible toilets
Yes
Baby changing facilities
Yes
Baby changing facilities location
 
National key toilets
Yes
National key toilets location
The National key toilets are located on Platforms 3a and 8; these toilets are operated by a radar key. A radar key is available from the Customer Information Points on Platforms 4 and 8.
Trolleys
Yes
Waiting Rooms
Yes
Waiting rooms location

Platform 3 opening hours - 05:00 - 22:30

Platform 4 North Waiting Room opening hours -  05:00 - 01:30

Platform 4 South Waiting Room opening hours  - 05:00 - 22:30

 

Waiting rooms opening hours

Accessibility and mobility access

 
Staff help available
Yes

Assistance meeting point is Customer Information Point, main concourse (or ticket office outside 08:15 - 18:00) 

Staff help available opening times
Monday - Friday 05:15 - 01:30
Saturday 05:15 - 01:15
Sunday 07:30 - 01:30
Ramp for train access
Yes
Step free access coverage
Yes
Step free access note

Doncaster has a RNIB Map for All located outside the main entrance adjacent to the taxi rank  

Wheelchairs available
Yes

Station Map

 
Station plan

View larger version
Stations made easy
Show [DON] route

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