Ebbsfleet International (EBD)

Managed by Network Rail

 
International Way
Ebbsfleet Valley
Dartford
DA10 1EB
 

Station facilities

  • Station seating facilities

    First Class lounge No
    Seating area Yes
    Waiting Rooms Available
    Women-only waiting room No

  • Trolleys

  • Refreshments

  • ATM machine

    ATM machine Yes
    Bureau de change Yes

  • Toilets

  • Pay phone

    Pay phone Cards and coins

  • Internet

    Public Wi-Fi No
    Web kiosk No

  • Post box

  • Tourist information office

    Tourist information office No

  • Shops

    Shops Yes
 
 

Ebbsfleet International

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Route planning around the station including maps and platforms

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Station Message: Alert!

This station is available for Eurostar services.

Southeastern operate high speed services to / from this station.

Please note there is no longer a bus connection service between Stratford International and Stratford Regional stations. Instead, passengers are advised to walk through the new Westfield shopping centre (access is available through the Lower Ground Floor), or use Docklands Light Railway services. 

Transport links

Connection time
5 minutes (minimum)
Cycle storage
Yes
Sheltered cycle storage
Yes
Cycle storage location
On the approach to the station from the main car parks
Car park
Yes

Car Parks A, B & C - 2500 spaces

Monday-Friday 24 hours
Saturday 24 hours
Sunday 24 hours

Parking also available 2-5 hours £4.50

Current Southeastern car park season ticket holders £5.00 all day. 



National Car Parks Ltd (Operator)

0845 050 7080 (primary)
customer.service@ncp.co.uk

Charges: £1.00 per hour, £8.00 daily

Taxi rank
Yes
Bus services
Yes
Onward travel
Plan your journey to and from the station with Traveline

Ticket buying and collection

Ticket office opening
Monday-Friday 05:00-18:30
Saturday 06:00-18:30
Sunday 07:30-18:30

The times above are Eurostar ticket office hours 

Southeastern ticket office hours are:

Monday - Friday  06:40 - 20:15

Saturday 09:00 - 19:30

Sunday 09:15 - 18:15  

Self-service machines
Yes
Collect from counter
Yes
Collect from machine
Yes
Penalty fares

Penalty Fares apply to journeys from Ebbsfleet International Domestic station when travelling with:

  • Southeastern

Accessibility and mobility access

Customer help points
Yes
Staff help
Monday-Friday 24 hours
Saturday 24 hours
Sunday 24 hours
Accessible ticket machines
Yes
Accessible ticket office counter
Yes
Induction loop
Yes
Ramp for train access
Yes
Accessible taxis
Yes
Accessible public telephones
No
Accessible toilets
Yes
Step free access coverage
Whole station
Impaired mobility set down
Yes
Disabled parking
Yes
Accessible car park equipment
Yes
Wheelchairs
Monday-Friday 24 hours Saturday 24 hours Sunday 24 hours
Ticket gates
No

General services information

Customer service
Yes
Monday-Friday 24 hours
Saturday 24 hours
Sunday 24 hours
Left luggage
No
Lost property
Yes

Eurostar

For Lost Property at London St Pancras International / Ashford International / Ebbsfleet International.

Tel: 08448 22 44 11 then press 1
Open Monday to Friday from 1000 to 1700

Email lost.property@eurostar.com.

British Transport Police
0800 40 50 40

Staffing

Staffing level
Full-time
Monday-Friday 24 hours
Saturday 24 hours
Sunday 24 hours

Station map

Station plan

Large station plan for Ebbsfleet International

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