Eastbourne (EBN)

Managed by Southern 

 
Terminus Road
Eastbourne
BN21 3QJ
 

Station facilities

  • Station seating facilities

    Station seating facilities

    Waiting lounge on concourse.

  • Trolleys

    Trolleys Yes
  • Refreshments

    Note Food outlet (Seating available)
  • ATM machine

    ATM machine Located on concourse
  • Toilets

    Toilets
  • Pay phone

  • Internet

  • Post box

    Note Outside the station
  • Tourist information office

  • Shops

    Shops Flower stall Hairdresser Wide range of shops Passport Photo Booth
 
 

Eastbourne

Stations made easy

Route planning around the station including maps and platforms

Show [EBN] route

 

Getting to and from the station

 
Car Park
Station Car Park. The car parking prices listed are for rail and season ticket holders only.
Phone number
03451 272920
Address
-
-
Opening hours
Monday - Sunday 04:00 - 01:30
Number of spaces
331  with 13 accessible spaces available
Parking is free for disabled customers displaying a valid International Blue Badge 

4 machines

Free of charge
No
Daily rate
£4.70
Off peak rate
£3.70
Monthly rate
£102.00
3 Monthly rate
£274.00
Annual rate
£ 735.00
CCTV Coverage
Yes
Cycle Parking
Cycle storage type
Stands
Sheltered cycle storage
Yes
Cycle storage location
Stands at the front of the station and sheltered stands near the car park
Cycle storage spaces
120
CCTV Coverage
Yes
Onward travel information

Information to plan your onward journey is available in a printable format here

Accessible taxis

Accessible taxis to stations with steps only can be arranged through Southern Assisted Travel - 0800 138 1018. For other taxi journeys, contact local taxi companies, details of which can be found at www.traintaxi.co.uk.

Impaired mobility set down / pick up points available
Yes

Please be aware there are currently high kerbs from the drop off point to the station entrance.

Car hire

10 minute walk from Town Centre

Cycle hire
Yellowbike
www.yellowbike.biz

Ticket buying and collection

 
Ticket Office
Yes
Opening hours
Monday, Tuesday, Wednesday, Thursday, Friday, Saturday 06:00 - 21:15
Sunday 06:40 - 21:15
Location

Ticket machines are located on the concourse and outside the station

Height adjusted ticket office counter
Height adjusted ticket counter is not available at this station
Induction loop
This office has an induction loop
Ticket machines
Yes
Accessible ticket machines
There are accessible ticket machines at this station
Collection of pre-purchased tickets
Yes, from ticket machine
Smartcards
Smartcards issued
No
Smartcards top-up
Yes, at self-service ticket machine
Smartcards validators
Yes

Southerns smart card is called the key, you can apply at www.southernrailway.com/thekeyor pick up a application form from a Southern ticket office.

Staffing and general services

 
Information available from staff
Yes - from help point,Yes - from ticket office 
Information services - opening times
Monday - Friday 06:00 - 21:15
Saturday 06:00 - 21:15
Sunday 06:40 - 21:15
 
Passenger Information Systems
Departure screens, Announcements
Customer help points
Yes

Staffed information point at the station

Customer Services

Please contact Customer Services on 08451 272920 or Station Supervisor at the information desk

Cycle restrictions on Southern trains from this station
0542 to London Bridge - cycles cannot be carried beyond Lewes
0624 to London Bridge - cycles cannot be carried beyond Lewes
0657 to Victoria - cycles cannot be carried beyond Lewes
0714 to London Bridge - cycles cannot be carried beyond Lewes
0732 to Victoria - cycles cannot be carried beyond Lewes
0747 to Brighton - cycles cannot be carried at all on this train
0757 to Victoria - cycles cannot be carried beyond Lewes
0804 to Brighton - cycles cannot be carried at all on this train
0818 to Victoria - cycles cannot be carried at all on this train
0845 to Brighton - cycles cannot be carried at all on this train
1709 to Ashford - cycles cannot be carried at all on this train
1740 to Ore - cycles cannot be carried at all on this train
1809 to Ashford - cycles cannot be carried at all on this train

Please visit www.southernrailway.com/cyclepolicy for more information

Ticket gates
Yes
CCTV
Yes
Location for Rail Replacement Services

Taxi Rank in Ashford Road (adjacent to Platform 3).

Facilities

 
ATM Machine
Yes
Located on concourse
Post box
Yes
Outside the station
Refreshment facilities
Yes
Food outlet (Seating available)
Shops
Yes
Type of shops available
Flower stall Hairdresser Wide range of shops Passport Photo Booth
Toilets
Yes
Accessible toilets
Yes
Baby changing facilities
Yes
Baby changing facilities location
 
National key toilets
Yes
National key toilets location

Radar Key toilets

Trolleys
Yes
Waiting Rooms
Yes
Waiting rooms location

Waiting lounge on concourse.

Waiting rooms opening hours
Monday - Sunday 06:00 - 22:00

Waiting lounge on concourse. Also seating available on platforms.

Accessibility and mobility access

 
Helpline Contact
Please call the Assisted travel team on 0800 138 1016
Assisted travel

Please call the Assisted travel team on 0800 138 1016

Helpline opening hours
Staff help available
Yes
Ramp for train access
Yes
Step free access coverage
Yes
Step free access note

Level access to platforms and Ticket Office.

 
Wheelchairs available
Yes
Wheelchairs available open hours
Nearest station with more facilities CRS Code

Station Map

 
Station plan

View larger version
Stations made easy
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