East Croydon (ECR)
Managed by Southern
Station facilities
-
Station seating facilities
First Class lounge No Seating area Yes Waiting Rooms Available Note Platform roof and waiting rooms on all platforms with plenty of standard metal seats.
Women-Only Waiting Room No -
Trolleys
-
Refreshments
-
ATM Machine
ATM Machine Yes Bureau de Change No -
Toilets
-
Pay Phone
Pay Phone Cards and coins -
Internet
Public WiFi Yes Note Find WiFi Hotspots around East Croydon station Web Kiosk No -
Post Box
-
Tourist Information Office
Tourist Information Office No -
Shops
Shops No
East Croydon
Transport links
- Connection time
- 5 minutes (minimum)
- Cycle storage
- To be confirmed by station operator
- Sheltered cycle storage
- Yes
- Cycle storage location
- station front, opposite Platform 6
Ticket buying and collection
- Ticket office opening
- Monday-Friday 24 hours
- Saturday 24 hours
- Sunday 24 hours
- Self-service machines
- Yes
- Collect from counter
- Yes
- Collect from machine
- Yes
Located in the booking hall
- Oyster PrePay
- Yes
- Penalty fares
Penalty Fares apply to journeys from East Croydon station when travelling with:
- First Capital Connect
- Southern Railway
- Southeastern
Penalty Fares do not apply if travelling with:- CrossCountry
Accessibility and mobility access
- Customer help points
- Yes
- Staff help
-
Yes
- Monday-Sunday 24 hours
- Monday-Friday 24 hours
- Saturday 24 hours
- Sunday 24 hours
- Accessible ticket machines
- Yes
- Accessible ticket office counter
- Yes
- Induction loop
- Yes
- Ramp for train access
- Yes
- Please seek assistance from staff
- Accessible taxis
- Yes
- Accessible public telephones
- Yes
- National key toilets
- Yes
Radar key
- Step free access coverage
- Whole station
Step-free access to all platforms and facilities via steep ramps. Wheelchair users may require assistance due to the gradient of the ramps to the platforms - this is available from staff.
- Impaired mobility set down
- Yes
- Disabled parking
- No
- Accessible car park equipment
- No
No car park
- Wheelchairs
- Yes
General services information
- Customer service
- No
- Left luggage
- No
- Lost property
- No
- British Transport Police
- 0800 40 50 40
Staffing
- Staffing level
- Full time
- Monday-Sunday 24 hours
- Monday-Friday 24 hours
- Saturday 24 hours
- Sunday 24 hours
