Last updated:Today at 03:01
Train companies affected:Greater Anglia, Stansted Express
Last updated:Today at 02:49
Train companies affected:National Rail
Last updated:Today at 01:28
Train companies affected:National Rail
East Croydon station, Station Approach, Croydon, Greater London, CR0 1LF
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TFL Engineering Work
Between Friday 29 March and Wednesday 24 April, due to TFL engineering work, there will be NO London Trams operating to or from East Croydon.
The Billinton Hill taxi rank will be closed during this time. Customers who require a taxi should exit the station via the footbridge, and proceed to the Lansdowne Road taxi rank.
The lift information for this station cannot be validated. If you require lift information please call the National Rail Contact Centre on 03457 484950
Updated: 29 March 2024, 04:04
Zone 5
Yes
Yes
All Southern ticket machines are able to sell tickets with Disabled Persons Railcard discounts.
Ticket machines are of an accessible design, however their location and the station itself may not be. Please check the station map or the 'step free access' section before making your way to the station.
Yes
Yes
No
Yes
Oyster top-up is only available from the self-service ticket machine. Oyster Cards cannot be purchased at this station.
Yes
Yes
For more information on using the Key smartcard, please visit the Key smartcard webpage on the Southern website.
Yes
The Assistance Meeting Point is the by Information Point on station concourse.
No
Yes
If you have lost something at a Southern station or onboard a Southern train, please visit the Southern website and use the webform to register your lost item.
Some Southern trains serve stations which are managed by other train operators (see below). You should consider logging your lost item with them, just in case it's been handed in at one of their stations.
If you have found an item of lost property, please hand it in to a member of staff.
Yes
Step-free access to all platforms - may include long or steep ramps. Access between platforms may be via the street.
This is a Category B1 station: Step Free access to all platforms.
Access to all platforms via long (approx. 60 metres) steep (approx. 1:10 gradient) ramps from main entrance/concourse at all times.
Lift access is available to all platforms via the Lansdowne Road/Dingwall Road entrance 0600-0000.
The Assistance Meeting Point is the by Information Point on station concourse.
Yes
Yes
All Southern ticket machines are able to sell tickets with Disabled Persons Railcard discounts.
Ticket machines are of an accessible design, however their location and the station itself may not be. Please check the station map or the 'step free access' section before making your way to the station.
Yes
Yes
Yes
A staff-operated ramp is required for step-free access between train and platform at this station. Station staff are usually available between the first and last trains of the day.
Alternatively, you can also arrange assistance by:
Pressing the “emergency & assisted travel” button on a station Help Point
Calling our freephone number: 0800 138 1016
Texting us on 07970 511077
Yes
Toilets may only be available during staffed hours at some locations.
Toilets may only be available during staffed hours at some locations.
Yes
There are heated waiting rooms and covered waiting areas on each platform available 24 hours a day.
Yes
Yes
No
Yes
Located on the east side of the station entrance.
Yes
The Assistance Meeting Point is the by Information Point on station concourse.
The assisted helpline is not available on Christmas Day.
Staff are available at this station from the first to last trains of the day, for providing assistance getting on and off the train and assisting around the station and platforms. Assistance can be provided unbooked (turn up and go) or pre booked up to two hours before departure by contacting Assisted Travel.
Whether you pre book assistance or travel unbooked, please contact a member of staff on arrival. We recommend arriving 20 minutes prior to your train departing. This is to allow us to make sure arrangements are in place at your destination, or interchange, station such as the availability of staff and lifts. If there is insufficient time to check these arrangements, we may assist you onto the next available train.
For further information on assisted travel please see:
Yes
Yes
Toilets may only be available during staffed hours at some locations.
Toilets may only be available during staffed hours at some locations.
Yes
Facilties may only be available when the station is staffed.
Yes
There are heated waiting rooms and covered waiting areas on each platform available 24 hours a day.
Yes
Yes
Located outside the front of the station.
Yes
Yes
No
No
There is no WIFI at this station. However, WIFI is available onboard trains which serve this station. More information about onboard WIFI can be found on the Southern website.
40 spaces
Stands
Located by the station entrance, opposite Platform 6.
Cycles are left at owners risk. Abandoned cycles may be removed.
Yes
There are no cycle hire facilities at this station
The rail replacement bus stop location is shown on the "Rail Replacement Bus Map" below.
Yes, located by on the east side of the station entrance.
Information to plan your onward journey is available in the “Onward Travel Information Map” within the map section below.
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