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Station Facilities: East Croydon (ECR)
Current Station Information ^ Top
| Service | Details |
|---|---|
| TrainTracker Phone Number | 0871 200 49 50 |
| TrainTrackerText | Text dep ECR to 84950 |
| Live Departures | Live departures for this station |
| Live Arrivals | Live arrivals for this station |
| Live Departures and Arrivals | Live departures and arrivals |
Staffing ^ Top
| Service | Details |
|---|---|
| Staffing Level | Full Time |
| Staffing Hours | Monday-Sunday 24 hours |
| CCTV | Yes |
Information Systems ^ Top
| Service | Details |
|---|---|
| Staffed Information Point | Yes |
Ticket Buying and Collection ^ Top
| Service | Details | ||||
|---|---|---|---|---|---|
| Ticket Office | Monday-Friday 24 hours Saturday 24 hours Sunday 24 hours | ||||
| Self Service Ticket Machines | Yes | ||||
| Collection of Pre-purchased Tickets | Yes | ||||
| Collection of Pre-purchased Tickets - Details |
| ||||
| Telesales | No | ||||
| Oyster PrePay | No | ||||
| Penalty Fares |
Penalty fares do not apply to passengers travelling to or from this station with Virgin Cross Country. |
General Services Information ^ Top
| Service | Details |
|---|---|
| Customer Service | No |
| Left Luggage | No |
| Lost Property | No |
| Lost Property - Note |
Call Customer Services 08451 272920 |
| British Transport Police - Phone Number | 0800 40 50 40 |
Station Facilities ^ Top
| Service | Details |
|---|---|
| First Class Lounge | No |
| Seating Area | Yes |
| Waiting Rooms | To be confirmed by station operator |
| Waiting Rooms - Note |
Platform roof and waiting rooms on all platforms with plenty of standard metal seats. |
| Women-Only Waiting Room | No |
| Trolleys | Yes |
| Refreshment Facilities | Yes |
| Toilets | Yes |
| Baby Changing | No |
| Pay Phone | Yes - Cards and Coins |
| Public WiFi | Yes |
| Public WiFi - Note | Find WiFi Hotspots around East Croydon station |
| Web Kiosk | No |
| Post Box | No |
| Tourist Information Office | No |
| ATM Machine | Yes |
| Bureau de Change | No |
| Shops | No |
Accessibility ^ Top
| Service | Details |
|---|---|
| Helpline | No |
| Customer Help Points | Yes |
| Staff Help | Monday-Sunday 24 hours |
| Accessible Ticket Machines | Yes |
| Accessible Ticket Office Counter | Yes |
| Induction Loop | Yes |
| Ramp for Train Access | To be confirmed by station operator |
| Ramp for Train Access - Note | If you need assistance we recommend that you book at least 24 hours in advance of travel. |
| Accessible Taxis | Yes |
| Accessible Public Telephones | No |
| National Key Toilets | Yes |
| National Key Toilets - Note |
Radar key |
| Step Free Access Coverage | Whole station |
| Step Free Access Coverage - Note |
Step-free access to all platforms and facilities. Wheelchair users may require assistance due to the gradient of the ramps to the platforms - this is available from staff. |
| Imparied Mobility Set Down | Yes |
| Disabled Parking | No |
| Accessible Car Park Equipment | No |
| Accessible Car Park Equipment - Note |
No car park |
| Wheelchairs | Yes |
Transport Links ^ Top
| Service | Details |
|---|---|
| Minimum Connection Time (mins) | 10 |
| Cycle Storage Availability | Yes |
| Cycle Storage | 62 |
| Cycle Storage Sheltered | Yes |
| Cycle Storage CCTV | Yes |
| Cycle Storage Location | station front, opposite Platform 6 |
| Location for Rail Replacement Services |
Existing bus stop E8 in Dingwall Road (06.00 - 00.00) or East Croydon Bus Station (00.00 - 06.00). |
| Taxi Rank | Yes |
| Taxi Rank - Note |
Information on taxis from this station is available at www.traintaxi.co.uk |
| Bus Services | No |
| Bus Services - Note |
For info Call London Travel Information 02072221234 |
| Metro Services | No |
| Metro Services - Note |
Tramlink |
| Car Hire | No |
| Cycle Hire | No |
| Local Transport Link | Plan your journey to and from the station with Traveline |
