East Grinstead (EGR)

Managed by Southern 

 
East Grinstead station
Railway Approach
East Grinstead
West Sussex
RH19 1EB
 

Station facilities

  • Station seating facilities

    Station seating facilities There is a waiting area on platform 1 - Waiting rooms normally available when station is staffed
  • Trolleys

  • Refreshments

    Note Coffee kiosk
  • ATM machine

    ATM machine
  • Toilets

    Toilets
  • Pay phone

  • Internet

    Public Wi-Fi Yes
  • Post box

  • Tourist information office

  • Shops

    Shops
 
 

East Grinstead

Stations made easy

Route planning around the station including maps and platforms

Show [EGR] route

 

Getting to and from the station

 

Bicycle parking

YES
Storage location
Located to the right of the station building.
Storage spaces
96
Storage CCTV
Yes
Car Park
Station Car Park
Operator
Indigo Park Solutions UK Limited
Phone number
-
Address
-
-
Note
For more information including tariffs and the number of spaces, including blue badge spaces please visit www.uk.parkindigo.com/en/southern-railway
Opening hours
Monday - Sunday 24 Hours a Day
Free of charge
No
CCTV Coverage
No
Onward travel information
Information to plan your onward journey is available in a printable format www.nationalrail.co.uk/posters/EGR.pdf
Taxi
YES
Impaired mobility set down / pick up points available
Yes
Located in the car park.

Ticket buying and collection

 
Ticket Office
Yes
Opening hours
Monday - Friday 05:55 - 20:15
Saturday 06:20 - 20:25
Sunday 07:45 - 16:00
Height adjusted ticket office counter
Height adjusted ticket counter is available at this station
Induction loop
This office has an induction loop
Ticket machines
Yes
Accessible ticket machines
There are accessible ticket machines at this station
Collection of pre-purchased tickets
Yes, from ticket machine
Smartcards
Smartcards issued
No
Smartcards top-up
Yes, at self-service ticket machine
Smartcards validators
Yes
Smartcards cannot be purchased from this station. Please apply online at: www.southernrailway.com/thekeysmartcard
Penalty fares
Penalty fares apply for Southern 

Staffing and general services

 
Information available from staff
 
Information services - opening times
Monday - Sunday 24 Hours a Day
Monday - Sunday 24 Hours a Day
 
Customer help points
Yes
Lost Property
Yes
Please visit www.southernrailway.com/lostproperty and use the webform to register your lost item.
Ticket gates
Yes
CCTV
Yes
Location for Rail Replacement Services
Rail replacement bus stop locations are shown in the 'Getting to and from the station' section under 'onward travel'.

Facilities

 
ATM Machine
Yes
Public Wi-Fi
Yes
Find WiFi Hotspots around this station
Refreshment facilities
Yes
Coffee kiosk
Shops
Yes
Toilets
Yes
Accessible toilets
No
Baby changing facilities
Yes
Baby changing facilities location
 
National key toilets
No
Waiting Rooms
Yes
Waiting rooms location
There is a waiting area on platform 1 - Waiting rooms normally available when station is staffed
Waiting rooms opening hours

Waiting rooms normally available when station is staffed

Accessibility and mobility access

 
Helpline Contact
Please contact the helpline by phone on 0800 138 1016 or by emailing myjourney@southernrailway.com to ensure that arrangements are in place.
Helpline opening hours
Monday - Sunday 07:00 - 22:00

The assisted helpline is not available on Christmas Day.

Staff help available
Yes
Staffing hours are shown in the 'Staffing and General services' section, however staff may be involved in other activities during these hours so please do book assistance where possible.
Staff help available opening times
Monday - Friday 05:45 - 00:40
Saturday 05:45 - 00:30
Sunday 07:35 - 23:40
Ramp for train access
Yes
Step free access coverage
No
Step free access note
Step free access to platform 2 (to/from Victoria) only. Footbridge with steps to platform 1 (occasionally to/from Victoria). Interchange between platforms is possible via country end crossing boards for manual wheelchair users with staff assistance only. There are only a few trains daily that depart from Platform 1 (not step free) please check 'Live departures' for details.
Wheelchairs available
Yes

Station Map

 
Station plan

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Stations made easy
Show [EGR] route

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