Station Facilities: East Grinstead (EGR)
Current Station Information
Due to an immediate closure of the station building the ticket office is closed. There are however tickets available from staff with hand held machines during normal ticket office hours. Blue Badge parking has been relocated at the front of the building. From 23rd November entrance to the platforms will be via the side entrance and the station toilets will not be available.
Managed by Southern
Railway Approach East Grinstead West Sussex
RH19 1EB
Last changed: 16:32 on 6 Nov 2009
Current Station Information ^ Top
| Service | Details |
|---|---|
| Opening Hours | Monday, Tuesday, Wednesday, Thursday 06:10-20:25 Friday 06:25-20:30 Saturday 06:20-20:25 Sunday 07:45-15:50 Monday-Friday 24 hours |
| TrainTracker Phone Number | 0871 200 49 50 |
| TrainTrackerText | Text dep EGR to 84950 |
| Live Departures | Live departures for this station |
| Live Arrivals | Live arrivals for this station |
| Live Departures and Arrivals | Live departures and arrivals |
Staffing ^ Top
| Service | Details |
|---|---|
| Staffing Level | Full Time |
| Staffing Hours | Monday-Saturday 06:00-00:30 Sunday 07:45-16:00 Monday-Friday 05:55-20:15 Saturday 06:20-20:25 |
| CCTV | Yes |
Information Systems ^ Top
| Service | Details |
|---|---|
| Staffed Information Point | No |
Ticket Buying and Collection ^ Top
| Service | Details | ||||||
|---|---|---|---|---|---|---|---|
| Ticket Office | Monday-Friday 05:55-20:15 Saturday 06:20-20:25 Sunday 07:45-16:00 | ||||||
| Ticket Office - Note |
Due to an immediate closure of the station building the ticket office is closed. There are however tickets available from staff with hand held machines during normal ticket office hours. | ||||||
| Self Service Ticket Machines | Yes | ||||||
| Collection of Pre-purchased Tickets | Yes | ||||||
| Collection of Pre-purchased Tickets - Details |
| ||||||
| Telesales | No | ||||||
| Oyster PrePay | No | ||||||
| Penalty Fares |
Penalty Fares apply to journeys from East Grinstead station when travelling with:
|
General Services Information ^ Top
| Service | Details |
|---|---|
| Customer Service | Yes |
| Customer Service - Primary Phone Number | 08451 272920 |
| Customer Service - Note |
Customer Services 08451 272920 |
| Left Luggage | No |
| Left Luggage - Note |
Call Customer Services 08451 272920 |
| Lost Property | No |
| Lost Property - Note |
Call Customer Services 08451 272920 |
| British Transport Police - Phone Number | 0800 40 50 40 |
Station Facilities ^ Top
| Service | Details |
|---|---|
| First Class Lounge | No |
| Seating Area | Yes |
| Waiting Rooms | None |
| Waiting Rooms - Note |
Platform 1 - no seats or shelter available. Platform 2 - seats under platform roof. 1 further seat in Ticket Office. |
| Women-Only Waiting Room | No |
| Trolleys | No |
| Refreshment Facilities | Yes |
| Toilets | Yes |
| Toilets - Note |
On 24th November the toilets will not be available until further notice due to a station building closure. |
| Baby Changing | No |
| Showers | No |
| Pay Phone | Yes - Cards and Coins |
| Public WiFi | No |
| Public WiFi - Note | |
| Web Kiosk | No |
| Post Box | No |
| Tourist Information Office | No |
| ATM Machine | No |
| Bureau de Change | No |
| Shops | No |
Accessibility ^ Top
| Service | Details |
|---|---|
| Helpline | Yes |
| Helpline - Note |
Customer Services 0845 1 27 29 20 Assisted Travel Line 0800 138 1016 |
| Customer Help Points | No |
| Staff Help | Monday-Friday 05:55-20:15 Saturday 06:20-20:25 Sunday 07:45-16:00 |
| Accessible Ticket Machines | Yes |
| Accessible Ticket Office Counter | No |
| Accessible Ticket Office Counter - Note |
Due to an immediate closure of the station building the ticket office is closed. There are however tickets available from staff with hand held machines during normal ticket office hours. |
| Induction Loop | Yes |
| Ramp for Train Access | Yes |
| Ramp for Train Access - Note |
If you need assistance we recommend that you book at least 24 hours in advance of travel. |
| Accessible Taxis | Yes |
| Accessible Taxis - Note |
For information contact local taxi companies, details of which can be found at www.traintaxi.co.uk. |
| Accessible Public Telephones | No |
| National Key Toilets | No |
| Step Free Access Coverage | Partial station |
| Step Free Access Coverage - Note |
|
| Impaired Mobility Set Down | Yes |
| Impaired Mobility Set Down - Note |
In Car Park |
| Disabled Parking | Yes |
| Disabled Parking - Note |
|
| Number of Disabled Parking Spaces | 3 |
| Accessible Car Park Equipment | No |
| Accessible Car Park Equipment - Note |
2 machines |
| Wheelchairs | Yes |
Transport Links ^ Top
| Service | Details | ||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|
| Minimum Connection Time (mins) | 5 | ||||||||||
| Cycle Storage Availability | Yes | ||||||||||
| Cycle Storage | 40 | ||||||||||
| Cycle Storage Sheltered | No | ||||||||||
| Cycle Storage CCTV | No | ||||||||||
| Cycle Storage Location | car park | ||||||||||
| Car Park: Station Car Park |
| ||||||||||
| Location for Rail Replacement Services |
Station forecourt. | ||||||||||
| Taxi Rank | Yes | ||||||||||
| Taxi Rank - Note |
Information on taxis from this station is available at www.traintaxi.co.uk | ||||||||||
| Bus Services | Yes | ||||||||||
| Metro Services | No | ||||||||||
| Car Hire | No | ||||||||||
| Cycle Hire | No | ||||||||||
| Local Transport Link | Plan your journey to and from the station with Traveline |
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LIVE DEPARTURES & ARRIVALS
