East Midlands Parkway (EMD)
Managed by East Midlands Trains
Station facilities
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Station seating facilities
First Class lounge Yes Open Monday to Friday (excluding bank holidays) 05.30 - 18.00. Please note that up to 11.00 only open for First Class ticket holders, after this time a £5.00 charge will be applied for other ticket holders
Seating area Yes Waiting Rooms Available (One) Women-only waiting room No -
Trolleys
Note Available on request
-
Refreshments
Note Food outlet (Seating available)
-
ATM machine
ATM machine No Bureau de change No -
Toilets
-
Pay phone
Pay phone No -
Internet
Public Wi-Fi No Web kiosk No -
Post box
-
Tourist information office
Tourist information office No -
Shops
Shops No
East Midlands Parkway
Ticket buying and collection
- Ticket office opening
Monday-Saturday 06:00-19:30
Sunday 07:30-19:30
- Self-service machines
Yes- Collect from counter
No- Collect from machine
Yes
On the station concourse
- Penalty fares
-
Penalty Fares apply to journeys from East Midlands Parkway station when travelling with:
East Midlands Trains
Accessibility and mobility access
- Customer help points
-
Yes
- Staff help
-
Monday-Saturday 04:50-01:30
Sunday 06:10-01:40
- Accessible ticket machines
Yes
- Accessible ticket office counter
Yes
- Induction loop
Yes
- Ramp for train access
Yes
- If you need assistance we recommend that you book at least 24 hours in advance of travel
- Accessible taxis
Yes
- Accessible public telephones
No
- Accessible toilets
No
All toilets open no key required
- Step free access coverage
Whole station
- Impaired mobility set down
Yes
- Disabled parking
Yes
Parking is free for disabled customers displaying a valid International Blue Badge
- Accessible car park equipment
Yes
- Wheelchairs
No
- Ticket gates
No
General services information
- Customer service
-
Yes
Monday-Friday 06:00-22:00
Saturday 06:00-22:00
Sunday 06:00-22:00 - Left luggage
-
No
- Lost property
-
No
East Midlands Trains lost property office is located at Nottingham. We will try to contact the owner if they can be identified, the item will be kept for 3 months (unless it is perishable) and a record is kept.
- British Transport Police
-
0800 40 50 40
Staffing
- Staffing level
Full-time
Monday-Saturday 04:50-01:30
Sunday 06:10-01:40Staffing times may vary due to timetable alterations. Staff are available 15 minutes prior to the first timetabled service of the day, until 15 minutes after the last timetabled service of the day.
- CCTV
-
Within station
Car park
Cycle storage
Station map
- Station plan
- View larger version
- Stations made easy
- Show [EMD] route