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Station Facilities: Epsom (EPS)

Current Station Information ^ Top

Service Details
Opening Hours Monday-Friday 06:40-20:34 Saturday 06:40-19:34 Sunday 08:10-15:40
TrainTracker Phone Number 0871 200 49 50
TrainTrackerText Text dep EPS to 84950
Live Departures Live departures for this station
Live ArrivalsLive arrivals for this station
Live Departures and ArrivalsLive departures and arrivals

Staffing ^ Top

Service Details
Staffing Level Part Time
Staffing Hours Monday-Friday 05:50-20:35 Saturday 06:40-20:35 Sunday 07:10-18:45
CCTV Yes

Information Systems ^ Top

Service Details
Staffed Information Point No

Ticket Buying and Collection ^ Top

Service Details
Ticket Office Monday-Friday 05:50-20:35 Saturday 06:40-20:35 Sunday 07:10-18:45
Self Service Ticket Machines Yes
Collection of Pre-purchased Tickets Yes
Collection of Pre-purchased Tickets - Details
From Ticket Office CounterYes
From Ticket MachineYes
Machine Location Located in the booking hall
Telesales No
Oyster PrePay No
Penalty Fares

Penalty Fares apply to journeys from Epsom station when travelling with:

  • Southern Railway
  • South West Trains

General Services Information ^ Top

Service Details
Customer Service No
Left Luggage No
Left Luggage - Note

Call Customer Services 08451 272920

Lost Property No
Lost Property - Note

Call Customer Services 08451 272920

British Transport Police - Phone Number 0800 40 50 40

Station Facilities ^ Top

Service Details
First Class Lounge No
Seating Area Yes
Waiting Rooms Available
Waiting Rooms - Note

Platform roofs on all platforms with plenty of metal seats. Waiting room on platforms 1/2 with 3 metal seats - no wheelchair space.

Women-Only Waiting Room No
Trolleys No
Refreshment Facilities Yes
Toilets Yes
Baby Changing No
Showers No
Pay Phone Yes - Cards and Coins
Public WiFi No
Public WiFi - Note Find WiFi Hotspots around Epsom station
Web Kiosk No
Post Box No
Tourist Information Office No
ATM Machine No
Bureau de Change No
Shops No

Accessibility ^ Top

Service Details
Helpline No
Customer Help Points Yes
Staff Help Monday-Friday 05:50-20:35 Saturday 06:40-20:35 Sunday 07:10-18:45
Accessible Ticket Machines Yes
Accessible Ticket Machines - Note

Quickfare/ Pertis machines are not low level and have non-compliant user-operated parts.

Accessible Ticket Office Counter Yes
Accessible Ticket Office Counter - Note

Passengers unable to use high level windows may request assistance from Southern Assisted Travel on 08451 23 77 70.

Induction Loop Yes
Ramp for Train Access Yes
Ramp for Train Access - Note

If you need assistance we recommend that you book at least 24 hours in advance of travel.

Accessible Taxis Yes
Accessible Taxis - Note

Accessible taxis to/from this station to/from the nearest accessible station can be arranged through Southern Assisted Travel - 08451 23 77 70. For other taxi journeys, contact local taxi companies, details of which can be found at www.traintaxi.co.uk.

Accessible Public Telephones Yes
National Key Toilets No
Step Free Access Coverage Whole station
Step Free Access Coverage - Note
  • Level access from street to Ticket Office. Staff-operated lift access to all platforms.

Impaired Mobility Set Down Yes
Impaired Mobility Set Down - Note

In Car Park

Disabled Parking Yes
Number of Disabled Parking Spaces 2
Accessible Car Park Equipment No
Wheelchairs Yes

Transport Links ^ Top

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