Station Facilities: East Tilbury (ETL)

Current Station Information ^ Top

Service Details
TrainTracker Phone Number 0871 200 49 50
TrainTrackerText Text dep ETL to 84950
Live Departures Live departures for this station
Live ArrivalsLive arrivals for this station
Live Departures and ArrivalsLive departures and arrivals

Staffing ^ Top

Service Details
Staffing Level Full Time
Staffing Hours Monday-Friday 06:15-13:34 Saturday 06:15-22:00 Sunday 09:15-18:30
CCTV Yes

Information Systems ^ Top

Service Details
Staffed Information Point No

Ticket Buying and Collection ^ Top

Service Details
Ticket Office Monday-Friday 06:15-13:35 Saturday 06:15-15:40 Sunday 09:15-16:30
Self Service Ticket Machines No
Collection of Pre-purchased Tickets No
Telesales Monday-Friday 08:00-20:00 Saturday 08:00-20:00 Sunday 08:00-20:00
Telesales - Web Address www.c2c-online.co.uk../Generic.aspx?id=187
Oyster PrePay No
Travelcard Area
  • No

General Services Information ^ Top

Service Details
Customer Service Monday-Friday 08:00-18:00 Saturday Closed Sunday Closed
Customer Service - Primary Phone Number 0845 601 4873
Customer Service - Fax Number 01603 214 516
Customer Service - Primary Textphone Number 0845 606 7245
Customer Service - Address c2c Customer Services Freepost ADM 3968 Southend on Sea SS1 1ZS
Customer Service - Web Address www.c2c-online.co.uk
Customer Service - Email Address custrel@c2crail.co.uk
Customer Service - Note Closed on Christmas Day and Boxing Day
Left Luggage No
Lost Property Yes
Lost Property - Email Address lostproperty@c2crail.co.uk
Lost Property - Note LPO AT Southend Central Station . Telephone enquiries Only 01702 357 699
British Transport Police - Phone Number 0800 40 50 40

Station Facilities ^ Top

Service Details
First Class Lounge No
Seating Area No
Waiting Rooms
Women-Only Waiting Room No
Trolleys No
Refreshment Facilities No
Toilets No
Baby Changing No
Pay Phone No
Public WiFi No
Web Kiosk No
Post Box No
Tourist Information Office No
Bureau de Change No
Shops No

Accessibility ^ Top

Service Details
Helpline No
Customer Help Points Yes
Staff Help No
Accessible Ticket Machines Yes
Accessible Ticket Office Counter No
Accessible Ticket Office Counter - Note Customer Service Staff
Induction Loop Yes
Ramp for Train Access To be confirmed by station operator
Ramp for Train Access - Note If you need assistance we recommend that you book at least 24 hours in advance of travel. Please seek assistance from staff
Accessible Taxis No
Accessible Public Telephones No
National Key Toilets No
Step Free Access Coverage Whole station
Imparied Mobility Set Down Yes
Imparied Mobility Set Down - Note Outside main entrance
Disabled Parking No
Accessible Car Park Equipment No
Wheelchairs No

Transport Links ^ Top

QUICK JOURNEY PLANNER

From (station):

To (station):

Date:
calendar
Time:
More search options

LIVE DEPARTURES & ARRIVALS




Limit by:(optional)

Accessible version?