Ewell West (EWW)
Managed by South West Trains
Station facilities
-
Station seating facilities
First Class lounge No Seating area Yes Waiting Rooms Available Women-only waiting room No -
Trolleys
-
Refreshments
-
ATM machine
ATM machine No Bureau de change No -
Toilets
-
Pay phone
Pay phone No -
Internet
Public Wi-Fi No Note Find WiFi Hotspots around Ewell West station Web kiosk No -
Post box
-
Tourist information office
Tourist information office No -
Shops
Shops No
Ewell West
Ticket buying and collection
- Ticket office opening
Monday-Friday 06:30-13:00
Saturday 08:00-14:20
Sunday 09:00-14:00
- Self-service machines
Yes- Collect from counter
No- Collect from machine
Yes
On both platforms
- Get Oyster card here
No- Top up Oyster pay as you go here
Yes- Use Oyster pay as you go here
Yes- London fare zone
-
Zone 6
- Penalty fares
-
Penalty Fares apply to journeys from Ewell West station when travelling with:
- South West Trains
Accessibility and mobility access
- Customer help points
-
Yes
Customer Help points are located on every platform
Monday-Friday 24 hours
Saturday 24 hours
Sunday 24 hours
- Staff help
No- Accessible ticket machines
Yes
All South West Trains ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details
- Accessible ticket office counter
No
- Induction loop
Yes
- Ramp for train access
Yes
- If you need assistance we recommend that you book at least 24 hours in advance of travel
- Please seek assistance from on train staff
- Accessible taxis
No
- Accessible public telephones
No
- Accessible toilets
No
- Step free access coverage
All platforms
Platform One (for trains to Wimbledon and London Waterloo)- there is level access onto the platform via a footpath from Chessington Road.
Platform Two (for trains to Dorking and Guildford) - there is level access onto tthe platform from the station forecourt.
Interchange between platforms is via a footbridge with 52 steps or by taking a ten minute walk along Chessington Road.
Please note that there is a large gap between the train and the platform near the bridge end, and passengers may prefer to use Epson station which is fully accessible.
- Impaired mobility set down
No
- Disabled parking
Yes
- 1 spaces
- Accessible car park equipment
No
- Wheelchairs
No
- Ticket gates
No
General services information
- Customer service
-
Yes
Please contact our Customer Service Centre on 0845 6000 650
- Left luggage
-
No
- Lost property
-
No
Lost Property enquiries tel 020 7401 7861(0730-1900 Mon-Fri)
- British Transport Police
-
0800 40 50 40
Staffing
- Staffing level
Part-time
Monday-Friday 06:30-13:00
Saturday 08:00-14:20
Sunday 09:00-14:00
Station map
- Station plan
- View larger version
- Stations made easy
- Show [EWW] route