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Station Facilities: Feltham (FEL)

Managed by South West Trains 

Hounslow Road
Feltham
Greater London

TW13 4BY

Last changed: 16:26 on 13 Nov 2009

Current Station Information ^ Top

Service Details
Opening Hours Monday-Friday 24 hours Saturday 24 hours Sunday 24 hours
TrainTracker Phone Number 0871 200 49 50
TrainTrackerText Text dep FEL to 84950
Live Departures Live departures for this station
Live ArrivalsLive arrivals for this station
Live Departures and ArrivalsLive departures and arrivals

Staffing ^ Top

Service Details
Staffing Level Full Time
Staffing Hours Monday-Friday 24 hours Saturday 24 hours Sunday 24 hours
CCTV Yes

Information Systems ^ Top

Service Details
Staffed Information Point Yes

Ticket Buying and Collection ^ Top

Service Details
Ticket Office Monday-Friday 05:55-21:40 Saturday 06:25-21:40 Sunday 07:10-21:40
Self Service Ticket Machines Yes
Collection of Pre-purchased Tickets Yes
Collection of Pre-purchased Tickets - Details
From Ticket Office CounterNo
From Ticket MachineYes
Machine Location

Outside the entrance to platform 2 and in booking hall

Telesales Yes
Telesales - Note

Please contact our Customer Service Centre on 0845 6000 650

Oyster PrePay No
Penalty Fares

Penalty Fares apply to journeys from Feltham station when travelling with:

  • South West Trains

General Services Information ^ Top

Service Details
Customer Service Yes
Customer Service - Primary Phone Number 0845-6000-650
Customer Service - Note

Please contact our Customer Service Centre on 0845 6000 650

Left Luggage No
Lost Property Yes
Lost Property - Note

Lost Property enquiries tel 020 7401 7861(0730-1930 Mon-Fri)

British Transport Police - Phone Number 0800 40 50 40

Station Facilities ^ Top

Service Details
First Class Lounge No
Seating Area Yes
Waiting Rooms Available
Waiting Rooms - Note

Platform 1

Women-Only Waiting Room No
Trolleys No
Refreshment Facilities Yes
Toilets Yes
Baby Changing Yes
Showers No
Pay Phone Yes - Cards and Coins
Public WiFi No
Public WiFi - Note

Find WiFi Hotspots around Feltham station

Web Kiosk No
Post Box Yes
Tourist Information Office No
ATM Machine Yes
Bureau de Change No
Shops No

Accessibility ^ Top

Service Details
Helpline Monday-Friday 06:00-22:00 Saturday 06:00-22:00 Sunday 06:00-22:00
Helpline - Note

Please contact our Assisted Travel Team: 0800 52 82 100

Customer Help Points Monday-Friday 24 hours Saturday 24 hours Sunday 24 hours
Staff Help Monday-Friday 24 hours Saturday 24 hours Sunday 24 hours
Accessible Ticket Machines Yes
Accessible Ticket Machines - Note

All South West Trains ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details

Accessible Ticket Office Counter No
Induction Loop Yes
Ramp for Train Access Yes
Ramp for Train Access - Note

If you need assistance we recommend that you book at least 24 hours in advance of travel.

Accessible Taxis Yes
Accessible Public Telephones No
National Key Toilets No
Step Free Access Coverage Whole station
Step Free Access Coverage - Note

  • There is level access to both platforms. There is level interchange between platforms using lifts.
Impaired Mobility Set Down No
Disabled Parking Yes
Disabled Parking - Note
  • Parking is chargeable for all vehicles
Number of Disabled Parking Spaces 2
Accessible Car Park Equipment No
Wheelchairs Yes

Transport Links ^ Top

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