Last updated:Today at 17:32
Train companies affected:Avanti West Coast, CrossCountry, London Northwestern Railway, Transport for Wales, West Midlands Railway
Last updated:Today at 16:57
Train companies affected:National Rail
Folkestone Central station, Station Approach, Folkestone, Kent, CT19 5HB
On Sunday 13 July, replacement buses will be unable to serve the usual stop because of roadworks.
They will instead stop in the following locations:
Towards Dover: Bus stop on Radnor Park Road, opposite Wittie Gardens
Towards Ashford: Bus stop on Radnor Park Road, next to Bournemouth Road.
This station is not continuously staffed please see staffing times for details of when staff are available.
On way in to access trains
Yes
Available
In the booking hall
Available
There are standing height and wheelchair height ticket counters available.
Yes
Yes
Yes
Seasons, Single and Return tickets are now available digitally on The Key. To find out more or apply online, go to www.southeasternrailway.co.uk/tickets/the-key or get a smartcard from all staffed Southeastern ticket offices.
Train running Information and advice on how to get assistance available through the Help Point.
Yes
In booking hall
0345 322 7021
Unavailable
Available
Yes
There are Help Points
Announcements are made both visually and audibly
Induction loops are at designated listening areas
This station has step-free access to all platforms / the platform.
Category A. This station has step free access to all platforms - Step free access via lift or steep ramps from main entrance.
Available
Available
In the booking hall
Available
There are standing height and wheelchair height ticket counters available.
Yes
Available
Available
Platform 1 - Available during staffing hours. This toilet is stoma friendly.
Available
Heated waiting rooms on platforms only available when staff are present
Available
Available
Public telephones are not wheelchair accessible
Available
There are tactile warnings on all platforms
There are automatic wide aisle gates that are less than 0.9 metres wide
Available
Accessible taxis are available to book
Available
4 spaces
Parking is free for disabled customers by displaying a valid Blue Badge in any car parking space, however you must register your vehicle in advance at https://bluebadge.apcoa.co.uk/.
This is a combined drop-off and pick-up point
There are no seating or waiting facilities at this drop-off and/or pick-up point
The drop-off and/or pick-up point is on the same side of the road as the station
Ramps cannot be deployed from the rear or side of a vehicle
The drop-off and/or pick-up point is uncovered
There is space for up to 3 vehicles to drop-off and/or pick-up
There is no Help Point close to the drop-off and/or pick-up point
Yes
In booking hall
Available
*Helpline closed on Christmas Day
Assistance navigating through the station and getting on and off trains (by ramp if required) is available during station staffing hours (see Staff Help available times) . You can book assistance up to 2 hours before your journey. You can also travel without booking, just make yourself known to staff as far in advance as possible of the train you would like to get - we recommend at least 20 minutes. The meeting point for assisted travel is the ticket office or you can use the help point. To request assistance through the help point (assistance point), please use the assistance button which will put you in contact with a Southeastern colleague. There are staff on all the trains that call at this station that can assist with getting on and off trains only. If no staff at the station ensure you position yourself on the platform so the on train staff can see you. Where staff are not available at the station to assist, and you need assistance beyond just getting on or off the train, we have a Mobile Assistance Team who can be deployed to stations. This can be arranged in advance by booking through Customer Services or by using the Help Point on the station (although inevitably there will be a delay if not booked in advance) - alternatively a taxi can be arranged, at no additional cost, to convey you to the nearest station where you can be assisted further.
There are Help Points
Available
Platform 1 - Available during staffing hours
Available
Platform 1 - Available during staffing hours. This toilet is stoma friendly.
Unavailable
Available
Heated waiting rooms on platforms only available when staff are present
Available
APCOA Parking
70 spaces
4 spaces
Parking is free for disabled customers by displaying a valid Blue Badge in any car parking space, however you must register your vehicle in advance at https://bluebadge.apcoa.co.uk/.
Available
Yes
Parking charges apply
Off peak evening rate (after 18:00) - £3.00
Available
Buffet and Selecta vending machine
Yes
Available
Public telephones are not wheelchair accessible
58 spaces
You may leave your cycle in the rack provided however you do so at your own risk.
Stands
front of station, by car park
Yes
No
There are no cycle hire facilities at this station
Bus stop outside of the station (exit station, walk down the slope and turn right. Bus stop is just beyond the bridge - what 3 words: bumping.sensual.racetrack).
There is a taxi rank situated near the front of the station
Information to plan your onward journey is available in a printable format here