Folkestone West (FKW)

Managed by Southeastern 

 
Folkestone West station
Station Approach off Shorncliffe Ro
Folkestone
Kent
CT20 3PA
 

Station facilities

  • Station seating facilities

    Station seating facilities platform 1
  • Trolleys

  • Refreshments

  • ATM machine

  • Toilets

    Toilets
  • Pay phone

    Pay phone Cards and Coins
  • Internet

  • Post box

  • Tourist information office

  • Shops

 
 

Folkestone West

Stations made easy

Route planning around the station including maps and platforms

Show [FKW] route

 

Getting to and from the station

 

Bicycle parking

Stands
Storage sheltered
No
Storage spaces
40
Storage CCTV
Yes
Car Park
Station Car Park
Operator
Indigo Park Solutions UK Limited
Phone number
03301 235 247
Email address
customersupport.uk@parkindigo.com
Opening hours
Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
Number of spaces
215  with 3 accessible spaces available
Parking is free for disabled customers displaying a valid International Blue Badge 
Accessible car park equipment
Wheelchair users can use car park equipment at this station unaided 
Free of charge
No
Daily rate
£4.50
Off peak rate
£4.00
Saturday rate
£2.50
Sunday rate
£1.00
Weekly rate
£20.50
Monthly rate
£67.00
3 Monthly rate
£201.00
6 Monthly rate
£402.00
Annual rate
£727.50

From 1st June - new off peak evening rate (after 18:00) - £1.50

CCTV Coverage
Yes
Onward travel information

Information to plan your onward journey is available in a printable format here

Accessible taxis

Accessible taxis are not available

Impaired mobility set down / pick up points available
Yes

Ticket buying and collection

 
Ticket Office
Yes
Opening hours
Monday - Friday 06:25 - 13:05
Saturday 07:35 - 14:15
Sunday Closed

Being staffed may mean there is only staff in the ticket office, who may not always be available to assist - booking is recommended

Height adjusted ticket office counter
Height adjusted ticket counter is available at this station
Induction loop
This office has an induction loop
Ticket machines
Yes
Accessible ticket machines
There are no accessible ticket machines at this station
Collection of pre-purchased tickets
Yes, from ticket machine
Smartcards
Smartcards issued
No
Smartcards validators
No

Staffing and general services

 
Information available from staff
 
Information services - opening times
Monday, Tuesday, Wednesday, Thursday, Friday, Saturday 06:00 - 13:00
Sunday Closed
Monday - Friday 06:25 - 13:05
Saturday 07:35 - 14:15

Staff may not always be available during staffing times to provide assistance and booking assistance, if required,in advance is advised although not compulsory

 
Passenger Information Systems
Arrival screens
Customer help points
Yes
Lost Property
Yes
Phone customer services 0845 000 2222 to reclaim lost property
Ticket gates
No
CCTV
Yes

Facilities

 
ATM Machine
No
Pay phones
Yes
Pay phones type
Cards and Coins
Accessible public telephones

Public telephones are not accessible

Toilets
Yes
Baby changing facilities
No
National key toilets
Yes
Waiting Rooms
Yes
Waiting rooms location
platform 1
Waiting rooms opening hours

Accessibility and mobility access

 
Staff help available
Yes
Staff help available opening times
Monday - Friday 06:25 - 13:05
Saturday 07:35 - 14:15
Sunday Closed
Ramp for train access
Yes
Step free access coverage
Yes
Step free access note

Ticket Office and Car Park are step free. No step free interchange.

Wheelchairs available
No

Station Map

 
Station plan

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Stations made easy
Show [FKW] route

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