Forest Hill (FOH)
Managed by London Overground
Station facilities
-
Station seating facilities
First Class lounge No Seating area Yes Waiting Rooms None Note Platform roof on platform 1 with metal benches. Shelter on platform 2 with metal benches inside and space for wheelchairs. Metal benches on platform.
Women-Only Waiting Room No -
Trolleys
-
Refreshments
-
ATM Machine
ATM Machine No Bureau de Change No -
Toilets
-
Pay Phone
Pay Phone Cards and coins -
Internet
Public WiFi No Note Web Kiosk No -
Post Box
-
Tourist Information Office
Tourist Information Office No -
Shops
Shops No
Forest Hill
Transport links
- Connection time
- 4 minutes (minimum)
- Cycle storage
- To be confirmed by station operator
- Sheltered cycle storage
- Partial
- Cycle storage location
- Platform 1
- Car park
- Station Car Park
- Car park opening
- Monday-Sunday 24 hours
- Car park operator phone
- 08451 272920 (primary)
- Car park spaces
- 30
- Charges
- £4.50 daily , £18.70 weekly , £72.00 monthly
- Notes
-
Charges apply: Monday to Saturday
Currently there is a waiting list for car parking tickets. Please visit the station ticket office to enquire about the waiting list.
Ticket buying and collection
- Ticket office opening
- Monday-Friday 06:10-20:50
- Saturday 06:40-21:15
- Sunday 07:10-21:45
- Self-service machines
- Yes
- Collect from counter
- Yes
- Collect from machine
- Yes
Located in the booking hall
- Oyster PrePay
- Yes
- Travelcard zone
- Zone 3
- Penalty fares
Penalty Fares apply to journeys from Forest Hill station when travelling with:
- Southern Railway
Accessibility and mobility access
- Customer help points
- Yes
- Staff help
-
Yes
- Monday-Friday 06:10-20:50
- Saturday 06:40-21:15
- Sunday 07:10-21:45
- Accessible ticket machines
-
Yes
Quickfare machines are not low level and have non-compliant user-operated parts.
- Accessible ticket office counter
- Yes
Passengers unable to use high level windows may request assistance from Southern Assisted Travel on 08451 23 77 70.
- Induction loop
- Yes
- Ramp for train access
- Yes
- Accessible taxis
-
Yes
Accessible taxis to/from this station to/from the nearest accessible station can be arranged through Southern Assisted Travel - 08451 23 77 70. For other taxi journeys, contact local taxi companies, details of which can be found at www.traintaxi.co.uk.
- Accessible public telephones
- Yes
- Nearest stations with more facilities
London Bridge
- London Bridge
- National key toilets
- No
- Step free access coverage
- Partial station
Step free access to Ticket Office and platform 1 (to London Bridge) only. Footbridge with steps to platform 2 (to Croydon/Victoria). Rear entrance direct to platform 2 has steps only. (Lifts due Winter 2010). Nearest step-free station is London Bridge.
- Impaired mobility set down
-
Yes
No dedicated area
- Disabled parking
- Yes 2 spaces
- Accessible car park equipment
- No
- Wheelchairs
- No
General services information
- Customer service
- Yes
- Left luggage
- No
- Lost property
- Yes
- British Transport Police
- 0800 40 50 40
Staffing
- Staffing level
- Part time
- Monday-Friday 06:10-20:50
- Saturday 06:40-21:15
- Sunday 07:10-21:45
