Station facilities
-
Station seating facilities
-
Trolleys
-
Refreshments
Note Coffee shopCoffee kiosk
Public House/BarFood outlet (Seating available) -
ATM machine
ATM machine Located outside the station
Located on concourse -
Toilets
Toilets -
Pay phone
Pay phone Cards and Coins -
Internet
-
Post box
-
Tourist information office
-
Shops
Shops Wide range of shops
London Fenchurch Street
Getting to and from the station
- Car Park
No- Onward travel information
-
100m from main entrance, on Fenchurch Street.
- Taxi
-
Immediately outside the main station entrance.
- Accessible taxis
-
taxi rank outside main station entrance
- Impaired mobility set down / pick up points available
- Yes
-
Assistance is available to and from platforms and you can request this from the customer information point staff on the concourse. However, we can help more effectively if you call us in advance on 01702 357 640 - Open 05.30 - 22.00 Monday to Friday; Saturday 06.00 - 21.00; Sunday 07.00 - 17.00
- Metro
-
London Underground station at Tower Hill - 200m from the Tower Hill exit.
Ticket Buying and Collection
- Ticket Office
- Yes
- Opening hours
-
Monday,Tuesday,Wednesday,Thursday,Friday,Saturday 05:45 - 21:40
Sunday 07:15 - 21:40
- Location
-
Ticket machines which facilitate ticket collection are situated on the main concourse and at Tower Hill entrance to the station.
- Height adjusted ticket office counter
- Height adjusted ticket counter is available at this station
- Induction loop
- This office has an induction loop
- Ticket machines
- Yes
- Accessible ticket machines
- There are accessible ticket machines at this station
- Collection of pre-purchased tickets
- Yes, from ticket machine
- Oystercards
- Get Oyster cards here
- Yes
- Top-up Oyster pay as you go here
- Yes, at ticket machine
- Use Oyster Pay as you go here
- Yes
- Smartcards
- Smartcards issued
- No
- Smartcards top-up
- Not possible at this station
- Smartcards validators
- No
- London fare zone
- Zone 1
Staffing and General Services
- Information available from staff
- Information services - opening times
-
Monday - Sunday 24 Hours a Day
- Passenger Information Systems
- Departure screens, Announcements, Arrival screens
- Customer help points
- Yes
- Customer Services
-
Staffed Help Point on main concourse.
- Ticket gates
- Yes
- CCTV
- Yes
Facilities
- ATM Machine
- Yes
- Located outside the station
Located on concourse - Pay phones
- Yes
- Pay phones type
- Cards and Coins
- Accessible public telephones
-
main concourse
- Refreshment facilities
- Yes
- Coffee shop
Coffee kiosk
Public House/Bar
Food outlet (Seating available) - Shops
- Yes
- Type of shops available
- Wide range of shops
- Toilets
- Yes
- Baby changing facilities
- Yes
- Baby changing facilities location
- National key toilets
- No
- Waiting Rooms
- No
Accessibility and Mobility access
- Staff help available
- Yes
- Ramp for train access
- Yes
- Step free access coverage
- Yes
- Step free access note
- Wheelchairs available
- Yes
- Wheelchairs available open hours
- Nearest station with more facilities CRS Code
- Nearest station notes
-
Liverpool Street Station or London Bridge
Find another station
You are here:
- Home
- Stations & on train
- London Fenchurch Street
