Five Ways (FWY)

Managed by London Midland 

 
Islington Row
Edgbaston
Birmingham
West Midlands
B15 1SF
 

Station facilities

  • Station seating facilities

  • Trolleys

  • Refreshments

  • ATM machine

  • Toilets

  • Pay phone

    Pay phone Cards and Coins
  • Internet

  • Post box

  • Tourist information office

  • Shops

 
 

Five Ways

Stations made easy

Route planning around the station including maps and platforms

Show [FWY] route

 

Getting to and from the station

 
Car Park
No
Onward travel information

Information to plan your onward journey is available in a printable format here

Taxi

Crown 0121 444 4444 BBs 0121 693 3333 TOA 0121 427 8888

Accessible taxis

Accessible taxis are not available

Impaired mobility set down / pick up points available
No

Ticket buying and collection

 
Ticket Office
Yes
Opening hours
Monday - Friday 07:00 - 20:00
Saturday 08:00 - 18:00
Sunday 10:00 - 16:00

None

Location

In the booking hall

Height adjusted ticket office counter
Height adjusted ticket counter is not available at this station
Induction loop
This office has an induction loop
Ticket machines
Yes
Accessible ticket machines
There are accessible ticket machines at this station
Collection of pre-purchased tickets
Yes, from ticket machine
Smartcards
Smartcards issued
No
Smartcards top-up
Not possible at this station
Smartcards validators
No

Staffing and general services

 
Information available from staff
Yes - from help point,Yes - from ticket office 
Information services - opening times
 
Passenger Information Systems
Departure screens, Announcements
Customer help points
Yes

On both platforms

Customer Services

We are open from 07:00 to 19:00 Monday to Friday and 08:00 to 16:00 on Saturdays, Sundays and all Bank Holidays except Christmas Day. A recorded message service is available outside of these hours.*

** Five Ways is acredited by the Secure Station Scheme**

 

Ticket gates
No
CCTV
Yes
Location for Rail Replacement Services

In the event of engineering the bus/coach will collect from: Public service bus stops outside the station

Facilities

 
ATM Machine
No
Pay phones
Yes
Pay phones type
Cards and Coins
Accessible public telephones

Public telephones are not accessible

Toilets
No
Waiting Rooms
No

Accessibility and mobility access

 
Helpline Contact
0800 0924260
Helpline opening hours
Staff help available
Yes
To ensure that we provide the best service possible we recommend that customers who require assistance book with us and provide at least 1 working day's notice. We will always aim to assist customers whether they have booked assistance or not. Booking assistance gives you the extra reassurance that your needs will be met. We operate some stations that are either unstaffed or only staffed at certain times. If we are given prior notification, it will allow us to put in place the necessary arrangements to ensure you are able to make the journey you want.
Ramp for train access
Yes
Step free access coverage
Yes
Step free access note

Level access to Booking Hall. Lift down to footbridge level and platform 2 (trains to Redditch) short ramp outside lift. Second lift from footbridge level to platform 1 (trains to Birmingham) or 30 steps from footbridge level to platform 1 and 31 steps down to platform 2.

 
Wheelchairs available
No
Nearest station with more facilities CRS Code

Station Map

 
Station plan

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Stations made easy
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