Stations & Destinations

Station Facilities: Gerrards Cross (GER)

Station Approach
Packhouse Road
Gerrards Cross

SL9 8PP

Last changed: 17:33 on 12 Aug 2009

Current Station Information
Staffing
Information Systems
Ticket Buying and Collection
General Services
Station Facilities
Accessibility
Transport Links
Stations Made Easy NEW!
Local Area Map
Local Bus Map

Current Station Information ^ Top

Service	Details
Opening Hours	Monday-Friday 24 hours Saturday 24 hours Sunday 24 hours
TrainTracker Phone Number	0871 200 49 50
TrainTrackerText	Text dep GER to 84950
Live Departures	Live departures for this station
Live Arrivals	Live arrivals for this station
Live Departures and Arrivals	Live departures and arrivals

Staffing ^ Top

Service	Details
Staffing Level	Part Time
Staffing Hours	Monday-Friday 06:00-20:20 Saturday 06:00-20:20 Sunday 08:10-17:40
CCTV	Yes
CCTV - Coverage	Within station Car park

Information Systems ^ Top

Service	Details
Passenger Information Services	Departure screens Announcements
Staffed Information Point	Yes

Ticket Buying and Collection ^ Top

Service

Details

Ticket Office

Monday-Friday 06:10-20:20 Saturday 06:10-20:20 Sunday 08:10-17:40

Ticket Office - Note

Ticket office operated by Chiltern Railways.

Self Service Ticket Machines

Yes

Collection of Pre-purchased Tickets

Yes

Collection of Pre-purchased Tickets - Details

From Ticket Office Counter	No
From Ticket Machine	Yes
Machine Location	Located next to the ticket office and near the car-park entrance to platform 1.

Telesales

Monday-Sunday 07:00-20:00

Telesales - Primary Phone Number

08456 005 165

Telesales - Web Address

www.chilternrailways.co.uk/tickets

Telesales - Note

Tickets are also available online from the Chiltern Railways website. You can try our new Advance Barcode Tickets for single journeys on Chiltern Railways startingat £5 single.

Oyster PrePay

Travelcard - Note

Not within Travelcard Zone.

Penalty Fares

Penalty Fares apply to journeys from Gerrards Cross station when travelling with Chiltern Railways

General Services Information ^ Top

Service	Details
Customer Service	Monday-Friday 08:30-17:30
Customer Service - Primary Phone Number	08456 005 165
Customer Service - Fax Number	01926 729 914
Customer Service - Address	Chiltern Railways Banbury ICC Merton Street Banbury Oxfordshire OX16 4RN
Customer Service - Web Address	www.chilternrailways.co.uk/get-in-touch/
Customer Service - Note	We welcome your feedback, suggestions and ideas to help us to make changes to improve your services.
Left Luggage	No
Lost Property	Monday-Friday 12:00-20:00
Lost Property - Primary Phone Number	08456 005 165
Lost Property - Fax Number	0207 333 3002
Lost Property - Address	Chiltern Railways Lost Property Marylebone Station Melcombe Place London NW1 6JJ
Lost Property - Web Address	www.chilternrailways.co.uk/lostproperty
Lost Property - Note	Callers will be contacted only if the item is found. Should you not hear from us within two weeks of enquiring, this unfortunately means that your item was not handed in.
British Transport Police - Phone Number	0800 40 50 40

Station Facilities ^ Top

Service	Details
First Class Lounge	No
Seating Area	No
Waiting Rooms	Available
Waiting Rooms - Note
Women-Only Waiting Room	No
Trolleys	No
Refreshment Facilities	Yes
Refreshment Facilities - Note	Coffee kiosk Food outlet (Seating available)
Toilets	Yes
Baby Changing	Yes
Baby Changing - Note	Located in the disabled toilets
Showers	No
Pay Phone	No
Public WiFi	No
Public WiFi - Note	Find WiFi Hotspots around Gerrards Cross station
Web Kiosk	No
Post Box - Opening Hors	Monday-Friday 24 hours Saturday 24 hours Sunday 24 hours
Post Box - Note	Outside the station
Tourist Information Office	No
ATM Machine	No
Bureau de Change	No
Shops	Yes

Accessibility ^ Top

Service	Details
Helpline	Monday-Sunday 07:00-20:00
Helpline - Primary Phone Number	08456 005 165
Helpline - Minicom/Textphone (For customers with hearing impairments)	08457 078051
Helpline - Address	Chiltern Railways Banbury ICC Merton Street Banbury Oxfordshire OX16 4RN
Helpline - Web Address	www.chilternrailways.co.uk/travelling-with-...
Helpline - Note	A copy of the Chiltern Railways Disabled Persons Protection Policy (DPPP) is available from the Chiltern Railways website.
Customer Help Points	Monday-Friday 05:00-22:00 Saturday 05:00-22:00 Sunday 05:00-22:00
Staff Help	Monday-Friday 06:00-20:20 Saturday 06:00-20:20 Sunday 08:10-17:40
Accessible Ticket Machines	No
Accessible Ticket Office Counter	No
Induction Loop	No
Ramp for Train Access	Yes
Ramp for Train Access - Note	If you need assistance we recommend that you book at least 24 hours in advance of travel If you need assistance we recommend that you book at least 24 hours in advance of travel.
Accessible Taxis	No
Accessible Taxis - Note	For taxis from all UK stations visit www.traintaxi.co.uk.
Accessible Public Telephones	No
National Key Toilets	No
Step Free Access Coverage	Partial station
Step Free Access Coverage - Note	The lift is required to access platform 1 (trains towards High Wycombe - Aylesbury - Banbury - Birmingham), and is available Monday to Saturday 0600 - 2300, Sunday 0600 - 1600. If you are planning to travel outside of these hours and require assistance, please call 08456 005165.
Impaired Mobility Set Down	Yes
Impaired Mobility Set Down - Note
Disabled Parking	Yes
Disabled Parking - Note	Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge
Number of Disabled Parking Spaces
Accessible Car Park Equipment	No
Wheelchairs	No

Transport Links ^ Top

Service

Details

Minimum Connection Time (mins)

Cycle Storage Availability

Yes

Cycle Storage

Cycle Storage Sheltered

Yes

Cycle Storage CCTV

Yes

Cycle Storage Location

In the main car park.

Car Park: Main car park

Operator	Chiltern Railways
Primary Phone Number	08456 005 165
Address	Station Approach Packhouse Road Gerrards Cross SL9 8PP
Web Address	www.chilternrailways.co.uk..
Open	Monday-Friday 24 hours Saturday 24 hours Sunday 24 hours
Spaces	462
Notes	For detailed information on Chiltern Railways peak and off-peak car park fares, and to find out more about free parking, and the Chiltern Carshare scheme, visit www.chilternrailways.co.uk/tickets-and-fares/car-park-prices/

Car Park: Orchehill car park

Operator	Chiltern Railways
Primary Phone Number	08456 005 165
Open	Monday-Friday 24 hours Saturday 24 hours Sunday 24 hours
Spaces	90
Notes	For detailed information on Chiltern Railways peak and off-peak car park fares, and to find out more about free parking, and the Chiltern Carshare scheme, visit www.chilternrailways.co.uk/tickets-and-fares/car-park-prices/

Location for Rail Replacement Services

Rail replacement buses depart from the front of the station.

Taxi Rank

Yes

Taxi Rank - Note

Taxis are available from the taxi office next to the Ticket Office.

Bus Services

Yes

Bus Services - Note

Buses 300, 305, 335 and 353 leave from the front of the station.

Metro Services

Car Hire

Cycle Hire

Local Transport Link

Plan your journey to and from the station with Traveline