Station Facilities: Gerrards Cross (GER)
Managed by Chiltern Railways
Station Approach Packhouse Road Gerrards Cross
SL9 8PP
Last changed: 17:33 on 12 Aug 2009
Current Station Information ^ Top
| Service | Details |
|---|---|
| Opening Hours | Monday-Friday 24 hours Saturday 24 hours Sunday 24 hours |
| TrainTracker Phone Number | 0871 200 49 50 |
| TrainTrackerText | Text dep GER to 84950 |
| Live Departures | Live departures for this station |
| Live Arrivals | Live arrivals for this station |
| Live Departures and Arrivals | Live departures and arrivals |
Staffing ^ Top
| Service | Details |
|---|---|
| Staffing Level | Part Time |
| Staffing Hours | Monday-Friday 06:00-20:20 Saturday 06:00-20:20 Sunday 08:10-17:40 |
| CCTV | Yes |
| CCTV - Coverage | Within station Car park |
Information Systems ^ Top
| Service | Details |
|---|---|
| Passenger Information Services | Departure screens Announcements |
| Staffed Information Point | Yes |
Ticket Buying and Collection ^ Top
| Service | Details | ||||||
|---|---|---|---|---|---|---|---|
| Ticket Office | Monday-Friday 06:10-20:20 Saturday 06:10-20:20 Sunday 08:10-17:40 | ||||||
| Ticket Office - Note |
Ticket office operated by Chiltern Railways. | ||||||
| Self Service Ticket Machines | Yes | ||||||
| Collection of Pre-purchased Tickets | Yes | ||||||
| Collection of Pre-purchased Tickets - Details |
| ||||||
| Telesales | Monday-Sunday 07:00-20:00 | ||||||
| Telesales - Primary Phone Number | 08456 005 165 | ||||||
| Telesales - Web Address | www.chilternrailways.co.uk/tickets | ||||||
| Telesales - Note |
Tickets are also available online from the Chiltern Railways website. You can try our new Advance Barcode Tickets for single journeys on Chiltern Railways startingat £5 single. | ||||||
| Oyster PrePay | No | ||||||
| Travelcard - Note |
|
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| Penalty Fares |
Penalty Fares apply to journeys from Gerrards Cross station when travelling with Chiltern Railways |
General Services Information ^ Top
| Service | Details |
|---|---|
| Customer Service | Monday-Friday 08:30-17:30 |
| Customer Service - Primary Phone Number | 08456 005 165 |
| Customer Service - Fax Number | 01926 729 914 |
| Customer Service - Address | Chiltern Railways Banbury ICC Merton Street Banbury Oxfordshire OX16 4RN |
| Customer Service - Web Address | www.chilternrailways.co.uk/get-in-touch/ |
| Customer Service - Note |
We welcome your feedback, suggestions and ideas to help us to make changes to improve your services. |
| Left Luggage | No |
| Lost Property | Monday-Friday 12:00-20:00 |
| Lost Property - Primary Phone Number | 08456 005 165 |
| Lost Property - Fax Number | 0207 333 3002 |
| Lost Property - Address | Chiltern Railways Lost Property Marylebone Station Melcombe Place London NW1 6JJ |
| Lost Property - Web Address | www.chilternrailways.co.uk/lostproperty |
| Lost Property - Note |
Callers will be contacted only if the item is found. Should you not hear from us within two weeks of enquiring, this unfortunately means that your item was not handed in. |
| British Transport Police - Phone Number | 0800 40 50 40 |
Station Facilities ^ Top
| Service | Details |
|---|---|
| First Class Lounge | No |
| Seating Area | No |
| Waiting Rooms | Available |
| Waiting Rooms - Note |
|
| Women-Only Waiting Room | No |
| Trolleys | No |
| Refreshment Facilities | Yes |
| Refreshment Facilities - Note |
|
| Toilets | Yes |
| Baby Changing | Yes |
| Baby Changing - Note |
|
| Showers | No |
| Pay Phone | No |
| Public WiFi | No |
| Public WiFi - Note | |
| Web Kiosk | No |
| Post Box - Opening Hors | Monday-Friday 24 hours Saturday 24 hours Sunday 24 hours |
| Post Box - Note |
|
| Tourist Information Office | No |
| ATM Machine | No |
| Bureau de Change | No |
| Shops | Yes |
Accessibility ^ Top
| Service | Details |
|---|---|
| Helpline | Monday-Sunday 07:00-20:00 |
| Helpline - Primary Phone Number | 08456 005 165 |
| Helpline - Minicom/Textphone (For customers with hearing impairments) | 08457 078051 |
| Helpline - Address | Chiltern Railways Banbury ICC Merton Street Banbury Oxfordshire OX16 4RN |
| Helpline - Web Address | www.chilternrailways.co.uk/travelling-with-... |
| Helpline - Note |
A copy of the Chiltern Railways Disabled Persons Protection Policy (DPPP) is available from the Chiltern Railways website. |
| Customer Help Points | Monday-Friday 05:00-22:00 Saturday 05:00-22:00 Sunday 05:00-22:00 |
| Staff Help | Monday-Friday 06:00-20:20 Saturday 06:00-20:20 Sunday 08:10-17:40 |
| Accessible Ticket Machines | No |
| Accessible Ticket Office Counter | No |
| Induction Loop | No |
| Ramp for Train Access | Yes |
| Ramp for Train Access - Note |
If you need assistance we recommend that you book at least 24 hours in advance of travel. |
| Accessible Taxis | No |
| Accessible Taxis - Note |
For taxis from all UK stations visit www.traintaxi.co.uk. |
| Accessible Public Telephones | No |
| National Key Toilets | No |
| Step Free Access Coverage | Partial station |
| Step Free Access Coverage - Note |
|
| Impaired Mobility Set Down | Yes |
| Impaired Mobility Set Down - Note |
|
| Disabled Parking | Yes |
| Disabled Parking - Note |
|
| Number of Disabled Parking Spaces | |
| Accessible Car Park Equipment | No |
| Wheelchairs | No |
Transport Links ^ Top
| Service | Details | ||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Minimum Connection Time (mins) | 3 | ||||||||||||||
| Cycle Storage Availability | Yes | ||||||||||||||
| Cycle Storage | 30 | ||||||||||||||
| Cycle Storage Sheltered | Yes | ||||||||||||||
| Cycle Storage CCTV | Yes | ||||||||||||||
| Cycle Storage Location | In the main car park. | ||||||||||||||
| Car Park: Main car park |
| ||||||||||||||
| Car Park: Orchehill car park |
| ||||||||||||||
| Location for Rail Replacement Services |
Rail replacement buses depart from the front of the station. | ||||||||||||||
| Taxi Rank | Yes | ||||||||||||||
| Taxi Rank - Note |
Taxis are available from the taxi office next to the Ticket Office. | ||||||||||||||
| Bus Services | Yes | ||||||||||||||
| Bus Services - Note |
Buses 300, 305, 335 and 353 leave from the front of the station. | ||||||||||||||
| Metro Services | No | ||||||||||||||
| Car Hire | No | ||||||||||||||
| Cycle Hire | No | ||||||||||||||
| Local Transport Link | Plan your journey to and from the station with Traveline |