Station facilities
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Station seating facilities
Station seating facilities -
Trolleys
-
Refreshments
-
ATM machine
ATM machine -
Toilets
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Pay phone
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Internet
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Post box
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Tourist information office
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Shops
Gipsy Hill
Getting to and from the station
- Car Park
No- Cycle Parking
- Cycle storage type
- Wheel Racks
- Sheltered cycle storage
- No
- Cycle storage spaces
- 0
- CCTV Coverage
- Yes
- Onward travel information
-
Information to plan your onward journey is available in a printable format here
- Taxi
-
Information on taxis from this station is available at www.traintaxi.co.uk
Black Cab area
- Accessible taxis
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Accessible taxis to/from this station to/from the nearest accessible station can be arranged through Southern Assisted Travel - 0800 138 1016. For other taxi journeys, contact local taxi companies, details of which can be found at www.traintaxi.co.uk.
- Impaired mobility set down / pick up points available
- No
Ticket Buying and Collection
- Ticket Office
- Yes
- Opening hours
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Monday - Friday 06:20 - 19:45
Saturday 06:50 - 20:05
Sunday 07:30 - 16:05
- Location
-
Located in the booking hall
- Height adjusted ticket office counter
- Height adjusted ticket counter is available at this station
- Induction loop
- This office has an induction loop
- Ticket machines
- Yes
- Accessible ticket machines
- There are accessible ticket machines at this station
- Collection of pre-purchased tickets
- Yes, from either ticket office or self-service ticket machine
- Smartcards
- Smartcards issued
- No
- Smartcards top-up
- Not possible at this station
- Smartcards validators
- No
- London fare zone
- Zone 3
Staffing and General Services
- Information available from staff
- Information services - opening times
-
Monday,Tuesday,Wednesday,Thursday 05:30 - 00:35
Friday 05:30 - 01:10
Saturday 05:30 - 01:10
Sunday 05:30 - 00:30
- Passenger Information Systems
- Departure screens, Announcements
- Customer help points
- Yes
- Customer Services
-
Please contact Customer Services on 08451 272920
- Ticket gates
- Yes
- CCTV
- Yes
- Location for Rail Replacement Services
-
Outside station on Gipsy Hill.
Facilities
- ATM Machine
- Yes
- Toilets
- No
- Waiting Rooms
- Yes
- Waiting rooms opening hours
Accessibility and Mobility access
- Staff help available
- Yes
- Ramp for train access
- No
- Step free access coverage
- No
- Wheelchairs available
- No
- Nearest station with more facilities CRS Code
- Nearest station notes
-
West Norwood is step free in both directions
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