Glasgow Queen Street (GLQ)
Managed by ScotRail
Station facilities
-
Station seating facilities
Station seating facilities -
Trolleys
Trolleys Yes -
Refreshments
Note Lucky Beans Coffee, AMT Coffee -
ATM machine
ATM machine -
Toilets
Toilets The toilet is located on the Concourse. The toilet facilities are only available during station opening hours. -
Pay phone
Pay phone Cards and Coins -
Internet
Public Wi-Fi Yes -
Post box
Note -
Tourist information office
-
Shops
Glasgow Queen Street
Getting to and from the station
Bicycle parking
Stands- Storage sheltered
- Yes
- Storage location
- Additional cycle parking located on Dundas St
- Storage spaces
- 20
- Storage CCTV
- Yes
- PlusBike (cycle hire)
- Gear of Glasgow: http://gearbikes.com/
- Car Park
- Station Car Park
- Address
-
-
-
- Number of spaces
- 76 with 3 accessible spaces available
- Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge
- Accessible car park equipment
- Wheelchair users may require assistance using car park equipment at this station
- Free of charge
- No
- CCTV Coverage
- Yes
- Onward travel information
- for details of bus services, visit www.travelinescotland.com or call 0871 200 22 33 (24 hours)
- Taxi
- visit www.traintaxi.co.uk for details of taxis available for hire
- Impaired mobility set down / pick up points available
- No
- Metro
- Interchange station for SPT Subway
- Airport
- An express bus service links Glasgow city centre with Glasgow Airport. For details, visit www.travelinescotland.com or call 0871 200 22 33 (24 hours)
Ticket buying and collection
- Ticket Office
- Yes
- Opening hours
-
Monday - Friday 05:10 - 23:55
Saturday 05:10 - 23:55
Sunday 07:10 - 23:55
- Height adjusted ticket office counter
- Height adjusted ticket counter is available at this station
- Induction loop
- This office has an induction loop
- Ticket machines
- Yes
- Accessible ticket machines
- There are accessible ticket machines at this station
- Collection of pre-purchased tickets
- Yes, from ticket machine
- Smartcards
- Smartcards issued
- No
- Smartcards validators
- Yes
Staffing and general services
- Information available from staff
- Yes - from help point,Yes - from ticket office
- Information services - opening times
-
Monday, Tuesday, Wednesday, Thursday, Friday, Saturday 05:10 - 23:55
Sunday 07:10 - 23:55
- Passenger Information Systems
- Departure screens, Announcements, Arrival screens
- Customer help points
- Yes
- Left luggage
- Yes
- Lost Property
- Yes
-
Monday - Sunday 07:00 - 22:00
- 0141 335 3276
- Customer Services
- Ticket gates
- Yes
-
Tickets gates to all platforms
- CCTV
- Yes
- Location for Rail Replacement Services
-
Buses pick up/drop off from the bus stop on the bridge at Cathedral Street
Facilities
- ATM Machine
- Yes
- Pay phones
- Yes
- Pay phones type
- Cards and Coins
- Post box
- Yes
- Public Wi-Fi
- Yes
- Refreshment facilities
- Yes
- Lucky Beans Coffee, AMT Coffee
- Toilets
- Yes
- Toilets Location
- The toilet is located on the Concourse. The toilet facilities are only available during station opening hours.
- Accessible toilets
- Yes
- Baby changing facilities
- Yes
- Baby changing facilities location
- National key toilets
- Trolleys
- Yes
- Waiting Rooms
- Yes
- Waiting rooms opening hours
Accessibility and mobility access
- Helpline Contact
- Tel: 0800 912 2901; 18001 0800 912 2901 (for the hard of hearing)
- Staff help available
- Yes
- Staff help available opening times
-
Monday - Friday 05:10 - 23:55
Sunday 07:10 - 23:55
- Ramp for train access
- Yes
- Step free access coverage
- Yes
- Step free access note
-
Level access to the high level. Lift access to low level platforms 8 and 9 is located on platform 7. There is RNIB REACT guidance system which is an audible direction system for the visually impaired customers. A fob is required to activate the system.
- Wheelchairs available
- Yes
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