Station facilities
-
Station seating facilities
-
Trolleys
-
Refreshments
Note Coffee kioskCold drinks vending machineFood vending machine -
ATM machine
-
Toilets
-
Pay phone
-
Internet
-
Post box
-
Tourist information office
-
Shops
Shops News agent
Passport Photo Booth
Goodmayes
Getting to and from the station
- Car Park
No- Cycle Parking
- Cycle storage type
- Wheel Racks
- Sheltered cycle storage
- No
- Cycle storage location
- 1 rack on Platform 4, 6 racks outside the station
- Cycle storage spaces
- 7
- CCTV Coverage
- Yes
- Accessible taxis
-
Details of nearest taxis are shown on station information poster
- Impaired mobility set down / pick up points available
- No
Ticket Buying and Collection
- Ticket Office
- Yes
- Opening hours
-
Monday - Friday 06:10 - 19:40
Saturday 07:10 - 19:00
Sunday 08:10 - 15:40
- Location
-
In the ticket hall
- Height adjusted ticket office counter
- Height adjusted ticket counter is not available at this station
- Induction loop
- This office has an induction loop
- Ticket machines
- No
- Collection of pre-purchased tickets
- Yes, from either ticket office or self-service ticket machine
- Oystercards
- Get Oyster cards here
- No
- Top-up Oyster pay as you go here
- Yes, at ticket machine
- Use Oyster Pay as you go here
- Yes
- Smartcards
- Smartcards issued
- No
- Smartcards top-up
- Not possible at this station
- Smartcards validators
- No
- London fare zone
- Zone 4
Staffing and General Services
- Information available from staff
- Information services - opening times
-
Monday - Friday 06:10 - 19:40
Saturday 07:10 - 19:00
Sunday 08:10 - 15:40
- Customer help points
- Yes
-
Help point located on the bridge.
- Lost Property
- Yes
-
Monday - Friday 08:00 - 20:00
Saturday 08:00 - 20:00
Sunday 10:00 - 20:00
Public Holidays 09:00 - 18:00
- 0845 600 7245 (option 7)
- Customer Services
-
Monday-Saturday 08:00-20:00
Sunday 10:00-20:00
Bank Holidays 09:00-18:00The hours shown are for the Customer Relations team on 0845 600 7245 (option 8).
Closed on Christmas Day and Boxing Day.
- Ticket gates
- Yes
- CCTV
- Yes
- Location for Rail Replacement Services
-
Use Bus 86, Stratford - Romford, stops outside station in either direction
Facilities
- ATM Machine
- No
- Refreshment facilities
- Yes
- Coffee kiosk
Cold drinks vending machine
Food vending machine - Shops
- Yes
- Type of shops available
- News agent
Passport Photo Booth - Toilets
- No
- Waiting Rooms
- No
Accessibility and Mobility access
- Helpline Contact
- 0800 028 28 78
- Helpline opening hours
-
Monday - Sunday 08:00 - 22:00
- Staff help available
- No
- Ramp for train access
- No
- Step free access coverage
- No
- Wheelchairs available
- No
- Nearest station with more facilities CRS Code
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