Station facilities
-
Station seating facilities
First Class lounge No Seating area Yes Waiting Rooms None Women-only waiting room No -
Trolleys
-
Refreshments
-
ATM machine
ATM machine No Bureau de change No -
Toilets
-
Pay phone
Pay phone Cards and coins -
Internet
Public Wi-Fi No Note Find WiFi Hotspots around Grays station Web kiosk No -
Post box
-
Tourist information office
Tourist information office No -
Shops
Shops Yes
Grays
- Connection time
- 4 minutes (minimum)
- Cycle storage
Yes
- Sheltered cycle storage
- Partial
- Cycle storage location
-
by downside entrance, and in car park entrance
- Car park
-
Yes
Station Car Park - 150 spaces
Monday-Sunday 24 hours
Monday-Friday 24 hours
Saturday 24 hours
Sunday 24 hours
There are 150 spaces and 4 disabled spaces available.
National Car Parks Ltd (Operator)
01268 794334 (primary)
08708 5019187 (alternative)
customer.service@ncp.co.uk
Charges: £4.50 peak, £2.00 off peak, £5.50 daily, £22.00 weekly, £84.00 monthly, £243.60 three-monthly, £838.20 annually
- Taxi rank
-
Yes
- Bus services
-
Yes
Information to plan your onward journey is available in a printable format here
- Onward travel
-
Plan your journey to and from the station with Traveline
Ticket buying and collection
- Ticket office opening
-
Monday-Friday 05:20-22:00
Saturday 07:15-22:00
Sunday 07:15-22:00
- Self-service machines
- Yes
- Collect from counter
- No
- Collect from machine
-
Yes
Booking Hall
- Get Oyster card here
-
Yes
- Top up Oyster pay as you go here
-
Yes
- Use Oyster pay as you go here
-
Yes
- Oyster information
- Oyster cards with a pre-loaded deposit only are available from ticket office. Top-up only from self-service ticket machine(s)
- Penalty fares
-
Penalty Fares apply to journeys from Grays station when travelling with:
- c2c
Accessibility and mobility access
- Customer help points
-
Yes
On platforms, no disabled access
- Staff help
-
Monday-Friday 06:00-21:00
- Accessible ticket machines
-
Yes
- Accessible ticket office counter
-
No
Customer Service Staff
- Induction loop
-
Yes
- Ramp for train access
-
Yes
- Accessible taxis
-
No
- Accessible public telephones
-
No
- Accessible toilets
-
Yes
Key available from Ticket Office
- Step free access coverage
- Whole station
- Impaired mobility set down
-
Yes
Outside main entrance
- Disabled parking
-
Yes
- 4 spaces
- Accessible car park equipment
-
No
Access to Car park payment facilities is not required as parking is free for disabled users in disabled parking spaces.
- Wheelchairs
-
No
- Ticket gates
- No
General services information
- Customer service
-
Yes
Monday-Friday 08:30-17:00 - Left luggage
-
No
- Lost property
-
Yes
Monday-Friday 09:00-17:00 - British Transport Police
-
0800 40 50 40
Staffing
- Staffing level
- Part-time
Monday-Friday 05:20-22:00
Saturday 07:15-22:00
Sunday 07:15-22:00 - CCTV
-
Within station
Car park
Cycle storage
Station map
- Station plan
-
View larger version
- Stations made easy
- Show [GRY] route
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