Grays (GRY)

Managed by c2c 

 
High Street
Grays
Essex
RM17 6NQ
 

Station facilities

  • Station seating facilities

  • Trolleys

  • Refreshments

    Note

    Coffee shop located on platform 1 

  • ATM machine

  • Toilets

    Toilets
  • Pay phone

    Pay phone Cards and Coins
  • Internet

  • Post box

    Note
  • Tourist information office

  • Shops

    Shops

    Newspaper kiosk in booking hall on platform 1 

 
 

Grays

Stations made easy

Route planning around the station including maps and platforms

Show [GRY] route

 

Getting to and from the station

 
Car Park
Station Car Park
Operator
National Car Parks Ltd
Phone number
0845 050 70 80
Web address
http://www.ncp.co.uk
Email address
customer.service@ncp.co.uk
Opening hours
Monday - Sunday 24 Hours a Day
Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
Number of spaces
168  with 5 accessible spaces available

Access to Car park payment facilities is not required as parking is free for disabled users in disabled parking spaces.

Free of charge
No
Daily rate
£5.90
Off peak rate
£2.20
Weekly rate
£23.20
Monthly rate
£88.70
3 Monthly rate
£257.70
Annual rate
£ 886.60
CCTV Coverage
Yes
Cycle Parking
Cycle storage type
Stands
Sheltered cycle storage
Yes
Cycle storage location
At entrance to station car park and on Crown Road near to bus stops
Cycle storage spaces
78
CCTV Coverage
Yes
Onward travel information

Information to plan your onward journey is available in a printable format here

Taxi

Yes, located on Crown Road adjacent to exit from platforms 2/3 

Impaired mobility set down / pick up points available
Yes

Outside either entrance on Station Approach or Crown Road

Ticket buying and collection

 
Ticket Office
Yes
Opening hours
Monday - Friday 05:20 - 22:00
Saturday 07:15 - 22:10
Sunday 07:15 - 22:00
Location

Platform 1 booking hall and Platforms 2/3 entrance

Height adjusted ticket office counter
Height adjusted ticket counter is not available at this station
Induction loop
This office has an induction loop
Ticket machines
Yes
Accessible ticket machines
There are accessible ticket machines at this station
Collection of pre-purchased tickets
Yes, from either ticket office or self-service ticket machine
Oystercards
Get Oyster cards here
No
Top-up Oyster pay as you go here
Yes, at ticket machine
Use Oyster Pay as you go here
Yes
Oyster top-up is only available from the self-service ticket machines
Smartcards
Smartcards issued
No
Smartcards top-up
Not possible at this station
Smartcards validators
No

Staffing and general services

 
Information available from staff
Yes - from ticket office 
Information services - opening times
Monday - Friday 05:20 - 22:00
Saturday 07:15 - 22:00
Sunday 07:15 - 22:00
 
Passenger Information Systems
Departure screens, Announcements
Customer help points
Yes
Lost Property
Yes
Operated by c2c
Monday - Friday 08:00 - 18:00
01702 357 699
Customer Services

Monday - Friday, 08:00 - 18:00

0845 601 4873 (option 3)

c2c.customerrelations@nationalexpress.com 

Ticket gates
Yes
CCTV
Yes
Location for Rail Replacement Services

Exit the station via platforms 2/3 and turn left onto Crown Road:

- If travelling towards Rainham/Upminster/London, use bus bay 1

- If travelling towards Tilbury/Southend, use bus bay 8

Facilities

 
ATM Machine
No
Pay phones
Yes
Pay phones type
Cards and Coins
Post box
Yes
Refreshment facilities
Yes

Coffee shop located on platform 1 

Shops
Yes
Type of shops available

Newspaper kiosk in booking hall on platform 1 

Toilets
Yes
Baby changing facilities
Yes
Baby changing facilities location
 
National key toilets
Yes
National key toilets location

Platform 1

Waiting Rooms
No

Accessibility and mobility access

 
Helpline Contact
01702 357 640
Helpline opening hours
Monday - Friday 08:00 - 18:00
Staff help available
Yes
Ramp for train access
Yes
Step free access coverage
Yes
Step free access note

There are no lifts at the station, but step free access is available from Station Approach to platform 1 and Crown Road to platforms 2/3 

 
Wheelchairs available
No
Nearest station with more facilities CRS Code

Station Map

 
Station plan

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Stations made easy
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