Gatwick Airport (GTW)
Managed by Gatwick Express
Station facilities
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Station seating facilities
Station seating facilities Automatic doors can be found at the waiting room by the stairway to platform 5&6, and also to the waiting room on the concourse. -
Trolleys
Trolleys Yes -
Refreshments
Note Food outlet (Seating available) -
ATM machine
ATM machine Located outside the station as well as on concourse -
Toilets
Toilets -
Pay phone
Pay phone Cards and Coins -
Internet
Public Wi-Fi Yes -
Post box
-
Tourist information office
Tourist information office -
Shops
Shops Wide range of shops
Gatwick Airport
Getting to and from the station
- Car Park
Station Car Park- Operator
- APCOA Parking
- Phone number
- 0844 811 8311
- Address
-
-
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- Opening hours
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Monday - Sunday 24 Hours a Day
Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
- Accessible car park equipment
- Wheelchair users may require assistance using car park equipment at this station
- Free of charge
- No
- CCTV Coverage
- No
- Onward travel information
-
Available from airport.
- Taxi
-
Taxis are located in the South Terminal bus Station, about 200 yards from station concourse through airport complex
- Accessible taxis
-
taxi rank outside main station entrance
- Impaired mobility set down / pick up points available
- Yes
-
Assistance is available within the station and from the station to the airport. More effective help can be given if you call 48 hours in advance. Please contact the relevant train operating company.
- Airport
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Large international airport, the South Terminal is located adjacent to station. For flights to/from the North Terminal a short walk and monorail ride is necessary.
- Car hire
-
Yes, various companies operate from both North and South airport terminals, 200 yards from the station.
Ticket buying and collection
- Ticket Office
- Yes
- Opening hours
-
Monday - Sunday 24 Hours a Day
- Location
-
Ticket machines are located by the main ticket office. Pre-purchased tickets can be collected from ticket machines and the ticket office.
- Height adjusted ticket office counter
- Height adjusted ticket counter is available at this station
- Height adjusted ticket office counter note
-
Window 1 is DDA compliant
- Induction loop
- This office has an induction loop
- Ticket machines
- Yes
- Accessible ticket machines
- There are accessible ticket machines at this station
- Collection of pre-purchased tickets
- Yes, from ticket machine
- Oystercards
- Get Oyster cards here
- Yes
- Top-up Oyster pay as you go here
- Use Oyster Pay as you go here
- Yes
- Smartcards
- Smartcards issued
- No
- Smartcards top-up
- Yes, at self-service ticket machine
- Smartcards validators
- Yes
- Southern's smartcard is called 'the key'. To apply online, go to www.southernrailway.com/thekey or pick up an application form from a Southern ticket office.
Staffing and general services
- Information available from staff
- Information services - opening times
-
Monday - Sunday 24 Hours a Day
- Customer help points
- No
- Left luggage
- Yes
- Excess Baggage Company
- View Excess Baggage Company
- North Terminal 01293 734 888. South Terminal 01293 734 887
- Left Luggage - Baggage Storage (Lockers) North Terminal Mon - Sun 05:00 - 22:00. South Terminal Mon - Sun 24 Hours.
- Lost Property
- Yes
- Excess Baggage Company
-
Monday - Sunday 05:00 - 22:00
- View Excess Baggage Company
- 01293734888
- North Terminal The Avenue London Gatwick Airport West Sussex RH6 0PJ
- Customer Services
-
Information desk located on station concourse adjacent to airport exit, manned 07:00-19:0, plus all Platforms and Ticket Office manned 24 hrs
- Ticket gates
- No
- CCTV
- Yes
- Location for Rail Replacement Services
-
The upper level of the bus station
Facilities
- ATM Machine
- Yes
- Located outside the station as well as on concourse
- Bureau de Change
- Yes
- Pay phones
- Yes
- Pay phones type
- Cards and Coins
- Public Wi-Fi
- Yes
-
Find WiFi Hotspots near Gatwick Airport station
There is also free WiFi services inside the South Terminal building, powered by The Cloud
- Refreshment facilities
- Yes
- Food outlet (Seating available)
- Shops
- Yes
- Type of shops available
- Wide range of shops
- Toilets
- Yes
- Baby changing facilities
- Yes
- Baby changing facilities location
- National key toilets
- No
- Showers
- Yes
- Tourist Information Office
- Yes
- Tourist Information Office location
- Trolleys
- Yes
- Waiting Rooms
- Yes
- Waiting rooms location
- Automatic doors can be found at the waiting room by the stairway to platform 5&6, and also to the waiting room on the concourse.
- Waiting rooms opening hours
Accessibility and mobility access
- Staff help available
- Yes
- 24 hours a day 7 days a week
- Staff help available opening times
-
Monday - Sunday 24 Hours a Day
- Ramp for train access
- Yes
- Step free access coverage
- Yes
- Step free access note
- Wheelchairs available
- Yes
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