Heathrow Airport Terminal 4 (HAF)
Managed by BAA (British Airports Authority)
Station facilities
-
Station seating facilities
First Class lounge No Seating area Yes Waiting Rooms None Note no Women-only waiting room No -
Trolleys
-
Refreshments
-
ATM machine
ATM machine Yes Bureau de change Yes -
Toilets
-
Pay phone
Pay phone Cards and coins -
Internet
Public Wi-Fi Yes Note Find WiFi Hotspots around Heathrow Airport T4 station Web kiosk Yes Note In terminals -
Post box
-
Tourist information office
Tourist information office Yes Note In terminals -
Shops
Shops Yes
Heathrow Airport Terminal 4
Ticket buying and collection
- Ticket office opening
Monday-Sunday 05:00-23:40
- Self-service machines
Yes- Collect from counter
Yes- Collect from machine
Yes
Ticket machines can only issue tickets, including collection of pre-purchased tickets for journeys on Heathrow Express or Connect services ONLY.
London Underground tickets and Travelcards can be purchased from the Underground station ticket office.
Throughout the station (3)
- Penalty fares
-
Penalty Fares apply to journeys from Heathrow Airport T4 station when travelling with:
- London Underground
Penalty Fares do not apply if travelling with:
- Heathrow Express
- Heathrow Connect
Accessibility and mobility access
- Customer help points
-
Yes
- Staff help
-
Monday-Sunday 05:00-23:30
Monday-Friday 05:00-00:00
Saturday 05:00-00:00
Sunday 05:00-00:00
- Accessible ticket machines
No
To be introduced April 2007
- Accessible ticket office counter
No
- Induction loop
Yes
- Ramp for train access
No
- Accessible taxis
Yes
- Accessible public telephones
No
- Accessible toilets
No
- Step free access coverage
Whole station
Level access to platforms, lifts to airport facilities. Ticket Office is step free.
- Impaired mobility set down
No
- Disabled parking
Yes
- Accessible car park equipment
No
- Wheelchairs
No
- Ticket gates
No
General services information
- Customer service
-
Yes
- Left luggage
-
Yes
available in the terminals
- Lost property
-
Yes
020 8745 7727 - available in T123
- British Transport Police
-
0800 40 50 40
Staffing
- Staffing level
Full-time
Monday-Sunday 05:00-23:59
Station map
- Station plan
- View larger version
- Stations made easy
- Show [HAF] route